When I arrived, the room temperature was set to 66, but the actual temperature was 79. I called the front desk and was told that some rooms have the thermostat set on motion sensors, so the room should cool down quickly. We waited and after an hour, the temperature was 80. I called again and they said someone would be up to check it out. We had an event that evening so we left and came back to a room that was still 80 degrees. I called the front desk again and they said someone would be up. An hour later I called again- the front desk said they were busy checking people in. By now it was after midnight and we were exhausted but could not sleep. At 1:40am we were able to finally move to a downgraded room with working air. There was no compensation for taking a cheaper room or waiting until nearly 2am to get into a room with working air on a day that there was a heat advisory in effect. We will not stay there again.