Indoor pool

Reviews of Hampton Inn Joliet - I-55

2.5 out of 5
Hampton Inn Joliet - I-55
3555 Mall Loop Drive, Joliet, IL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 918 reviews" "
Rating 8 - Good. 232 out of 918 reviews" "
Rating 6 - Okay. 51 out of 918 reviews" "
Rating 4 - Poor. 21 out of 918 reviews" "
Rating 2 - Terrible. 14 out of 918 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

CAREN

Travelled with family
Myself and my children enjoyed everything about our stay here. Nice spacious, clean and welcoming. The hot breakfast was really good. We will definitely stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

Glennis, Augusta

Liked: Staff & service, property conditions & facilities
Clean and convenient
Stayed 4 nights in Mar 2024
Response from Hampton Inn Joliet I-55 on 26 Mar 2024
Your recommendation is much appreciated, Glennis! Thank you for choosing the Hampton Inn Joliet I-55 for your travel plans!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very cozy
Stayed 2 nights in Mar 2024
Response from Hampton Inn Joliet I-55 on 13 Mar 2024
Thanks for the great review! The team at Hampton Inn Joliet I-55 is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at front desk was super nice and made it easy to check in
Stayed 1 night in Mar 2024
Response from Hampton Inn Joliet I-55 on 5 Mar 2024
We are happy to hear you had a positive experience with you check in experience at the Hampton Inn Joliet I-55! We value your input and we look forward to another opportunity to serve you in the future.

10/10 Excellent

Demarian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hampton Inn Joliet I-55 on 27 Feb 2024
We’re so glad you had a great experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

Athanasios, COVINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's convenient to I-55, downtown Plainfield.
Stayed 1 night in Feb 2024
Response from Hampton Inn Joliet I-55 on 5 Feb 2024
Thank you kindly for your review. Much appreciated!

10/10 Excellent

Jennifer

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hampton Inn Joliet I-55 on 20 Jan 2024
Thank you for including our hotel in your travel plans. We are happy you enjoyed everything during your stay with us. Your recommendation is appreciated, and we look forward to welcoming you again.

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Jan 2024
Response from Hampton Inn Joliet I-55 on 13 Jan 2024
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Athanasios, COVINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the expressway and mall. Close to downtown Plainfield.
Stayed 1 night in Dec 2023
Response from Hampton Inn Joliet I-55 on 25 Dec 2023
Thank you for including the in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again.

10/10 Excellent

Sally

Stayed 2 nights in Dec 2023
Response from Hampton Inn Joliet I-55 on 18 Dec 2023
Thank you for including our hotel in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Brian

Stayed 1 night in Dec 2023
Response from Hampton Inn Joliet I-55 on 18 Dec 2023
Thanks much for your five star review! We appreciate your valued business and look forward to your return.

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff.
Stayed 1 night in Dec 2023
Response from Hampton Inn Joliet I-55 on 10 Dec 2023
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

10/10 Excellent

patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellenty
Stayed 2 nights in Dec 2023
Response from Hampton Inn Joliet I-55 on 5 Dec 2023
Thank you for including the Hampton Inn Joliet I-55 in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Hampton Inn Joliet I-55 on 5 Dec 2023
We appreciate your amazing feedback, David! Safe travels and hurry back.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hampton Inn Joliet I-55 on 18 Dec 2023
Thank you for taking the time to share your experience with us. We truly appreciate your recommendation and we look forward to welcoming you back again soon!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to commend the desk staff and breakfast staff. So friendly and thoughtful.
Stayed 1 night in Nov 2023
Response from Hampton Inn Joliet I-55 on 28 Nov 2023
Thank you for staying with us recently. Our staff genuinely cares about providing an enjoyable stay to all of our guests. We look forward to having the pleasure of welcoming you back again the next time you are in the area.

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Hampton Inn Joliet I-55 on 16 Dec 2023
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.

10/10 Excellent

Ricardo

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Choice.
Stayed 3 nights in Nov 2023
Response from Hampton Inn Joliet I-55 on 21 Nov 2023
We're so glad you enjoyed your stay and you found all the staff was very friendly and your accommodations were great. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hampton Inn Joliet I-55 on 5 Nov 2023
We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Tammy

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hampton Inn Joliet I-55 on 6 Nov 2023
Please let us know if you are not satisfied with your accommodations. Thank you for your review.

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hampton Inn Joliet I-55 on 4 Nov 2023
On behalf of our entire staff, we thank you for your business and for your rating regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room
Stayed 1 night in Oct 2023
Response from Hampton Inn Joliet I-55 on 29 Oct 2023
Thank you for your review. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from BradF on 23 Oct 2023
Hi David,What a great score. Thank you so much and look forward to your next stay.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hampton Inn Joliet I-55 on 18 Oct 2023
Thanks so much for your feedback! We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Athanasios, COVINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to the interstate, Joliet Mall, downtown Plainfield and downtown Joliet.
Stayed 1 night in Oct 2023
Response from Hampton Inn Joliet I-55 on 17 Oct 2023
Thank you so much for sharing your review with us and the travel community. We appreciate you and look forward to seeing you again soon.

10/10 Excellent

Rinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hampton Inn Joliet I-55 on 10 Oct 2023
We are delighted that you chose to stay with us. We appreciate you taking time out of your busy day to recognize our efforts Thank you for being our guest, and we hope to see you again soon!

10/10 Excellent

john, grand haven

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 1 night in Oct 2023
Response from Hampton Inn Joliet I-55 on 6 Oct 2023
Thank you for taking a moment to share your experience. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.

8/10 Good

MARIA, West Bend

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and breakfast was better than expected.
Stayed 1 night in Sep 2023
Response from Hampton Inn Joliet I-55 on 18 Sept 2023
Thank you very much for your amazing review and recommendation! We look forward to another great stay with us at the Hampton Inn Joliet I-55.

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The only thing that I did not like was that the advertisement said there was a hot tub and I was looking forward to enjoying a relaxing evening but found out they no longer had a hot tub. They had a very nice indoor pool, but no hot tub. A plus was they allowed pets and our puppies were very happy
Stayed 2 nights in Sep 2023
Response from Hampton Inn Joliet I-55 on 18 Sept 2023
We appreciate you sharing your review with other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate all the staff and their assistance with items that we had forgotten. They were pleasant, professional and exhibited smiles at all times. Special thank you’s to Anna and Erin for their exemplary care during our stay. The manager the morning of the 12 was also lovely. Highly recommend this facility!!
Stayed 2 nights in Sep 2023
Response from Hampton Inn Joliet I-55 on 28 Oct 2023
Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hampton Inn Joliet I-55 on 12 Sept 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mohamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the reception desk was very kind to us and was very professional.
Stayed 1 night in Sep 2023
Response from BradF on 3 Sept 2023
Hi Mohamed,Thank you so much for taking the time to review. I will see who was on staff that day and let them know. Thanks

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hampton Inn Joliet I-55 on 29 Aug 2023
Thank you so much for taking the time to share your feedback with us and the travel community.

10/10 Excellent

Scott

Travelled with family
Liked: Amenities
Staff always welcoming. Property is clean, good location for the area.
Stayed 2 nights in Aug 2023
Response from Netfirms on 23 Aug 2023
Hi Scott,We really appreciate the wonderful review. Will let staff know of the compliments. Great that you had a clean and comfortable stay.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hampton Inn Joliet I-55 on 15 Aug 2023
We are happy to hear you had a positive experience at Hampton Inn Joliet I-55! We value your input and encourage you to let us know more details about your experience with us.

10/10 Excellent

Athanasios, COVINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to I-55 and Louis Joliet Mall. Convenient to dining and drinking establishments. Free parking.
Stayed 1 night in Aug 2023
Response from Hampton Inn Joliet I-55 on 14 Aug 2023
From our hospitality to our accommodations and location, we're happy to know that you enjoyed everything about your visit to Hampton Inn Joliet I-55!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshness
Really clean rooms, friendly staff, breakfast was goos, not great
Stayed 1 night in Aug 2023
Response from Hampton Inn Joliet I-55 on 8 Aug 2023
Thanks for the great review! The team is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room wasn't set up for 5 people to ship and only had 2 queen beds. I went down to the front desk and they were able to offer a great solution of offering us a free room to help us out.
Stayed 1 night in Jul 2023
Response from Hampton Inn Joliet I-55 on 31 Jul 2023
Thanks for the great review! The team at Hampton Inn Joliet I-55 is thrilled you’re so happy with your time spent at our hotel. We look forward to another great stay with us.

10/10 Excellent

daniel

Stayed 2 nights in Jul 2023
Response from Hampton Inn Joliet I-55 on 15 Aug 2023
Thank you for your five star rating, Daniel. We appreciate you.

10/10 Excellent

Valarie

Stayed 1 night in Jul 2023
Response from Hampton Inn Joliet I-55 on 21 Jul 2023
We are happy to hear you had a positive experience with us! We value your fabulous rating and we look forward to another opportunity to serve you in the future.

10/10 Excellent

John

Travelled with partner
Our room, and the hotel in general was very clean. The food for breakfast was much better than that served at most hotels. We will definitely stay here again.
Stayed 2 nights in Jul 2023
Response from Hampton Inn Joliet I-55 on 19 Jul 2023
We're so glad you enjoyed your stay and you found the hotel clean and our breakfast pretty good! All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Start of my 44th bday
The staff was so friendly, customer service at its finest. Not one thing to complain about. Very clean surrounding/ room. By alot of restaurants, mall close. Most definitely will stay again
Stayed 1 night in Jul 2023
Response from Hampton Inn Joliet I-55 on 18 Jul 2023
Your feedback is very important to us, and we so happy you were impressed with our hospitality! Thank you for your valued business, Nora.

10/10 Excellent

ALIZA

Stayed 2 nights in Jul 2023
Response from Hampton Inn Joliet I-55 on 12 Jul 2023
Thank you for posting your positive review. At the Hampton Inn Joliet I-55, we value your time and always strive to provide fast and efficient service. We look forward to welcoming you back soon.

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from BradF on 11 Jul 2023
Hi Alexis,Greatly appreciate the perfect score.Thanks

8/10 Good

Mykie

Stayed 2 nights in Jun 2023
Response from Hampton Inn Joliet I-55 on 24 Jul 2023
It is our hope that you will consider staying with us again so that we can have another chance to provide you with an even better experience!

10/10 Excellent

Eros

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice.
Stayed 1 night in Jun 2023
Response from Hampton Inn Joliet I-55 on 30 Jun 2023
We very much appreciate your comments regarding your stay. I will be sure to share your feedback with our team, who always enjoy hearing from our guests. The entire staff looks forward to your next visit!

8/10 Good

Rachelle

Stayed 1 night in Jun 2023
Response from Hampton Inn Joliet I-55 on 19 Jul 2023
Your comments are very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from BradF on 27 Jun 2023
Hi Gabirel,Thanks so much for the great score on the hotel. Look forward to your next stay

4/10 Poor

Millie, omaha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Expedia lists this property as having a hot tub and it does not!
Stayed 1 night in Jun 2023
Response from Hampton Inn Joliet I-55 on 19 Jun 2023
We apologize for any inconvenience this caused you and hope to welcome you again for a better experience with us!

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel. Convenient to shopping and restaurants.
Stayed 1 night in Jun 2023
Response from Hampton Inn Joliet I-55 on 19 Jun 2023
Thank you for being our guest and for choosing the Hampton Inn Joliet I-55 for your travel plans. We look forward to welcoming you back again soon!