We have stayed at a few hotels in the area. This is by far the nicest for the price. The lobby layout is very cutting edge and friendly. Breakfast was a bit costly, but you are provided a good amount of food for the money. The staff was very good however we noticed a fridge and microwave in the hall. The staff member picking it up said we could get it in our room for free. Great offer. Advertise it in the room a bit more. We didn't need it so we took a pass.
The room was fantastic. Working in the hotel industry for 20+ years I know this can be a low point at many hotels. Not this one. The bed was incredible and the whole room functionality to work or relax was all covered. I really appreciate a comfy chair to sit in after a long day. Our room had a sofa sleeper.
P.S. The staff's attention to detail was not overlooked and I enjoyed the Chicago Bears theme and allowing the staff to dress accordingly.
Very impressive for the money!
We had to call for help a couple of times( internet service, we wanted another robe) and every time, the speed with which they accommodated us was outstanding. And the staff at the front desk helped store our packages(shopping) very cheerfully.
"me and my wife had an enjoyable stay, will be back"
it was great. we had a small problem with being over charged and once I called the desk the Manager really took care of everything, even brought us dinner the first night we were there. the food was great. we went swimming and used the fitness center as well as bowling. our stay was very enjoyable and we look forward to our next visit.
My stay was business related, however next time I plan a weekend in Chicago, I'll be staying here again. The rooms are very nice, well kept and clean. The staff is very helpful and courteous. Great place to stay.
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