Ratings based on 2,387 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom Iowa

Draft Day 2015

Posted 05-May-2015
Nice but way overpriced. Room view was spectacular from Room 3002. Sink slow to drain. Top tile baseboard dirty. Staff excellent in attitude and service.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-May-2015
I would definitely return for another stay, great location!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Madison, WI

Exceptional hotel

Posted 27-Apr-2015
Pros: Staff is super friendly. Rooms are very nice. Good views of the lake. Close to Millennium Park and other great Chicago attractions.
Cons: Coffee and coffeemaker in the rooms. Rates are a bit pricey if you don't catch it at the right time.
Location: Right next to Millennium Park. Very close to the lake and museums. Very close to Michigan Avenue.
Overall had a very great stay. Treated very well. Rooms are very nice. Location is unbeatable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Parking

Posted 21-Apr-2015
Everything was great except parking. It was difficult to find it. And one more unpleasant situation than my fried checked in reception took cash deposit and didn't say anything what for he took money and also he didn't give a receipt. Just than I came and asked what for she paid money. He said that was deposit and gave receipt.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boise, ID

Great Location

Posted 06-Apr-2015
Pros: The staff was very friendly and helpful.
Easy to walk to Magnificent Mile, Pier, Parks, Shopping.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location!!

Posted 03-Apr-2015
Really enjoyed the stay. Only problem is everything is aka carte: Internet, refrigerator, etc. Also, the location is great but hard to find due to several levels of streets right there. If you can afford it, go for it!
Comment from Hotel Management
13-Apr-2015 by Fairmont Chicago, Hotel Management
Thank you for posting a review on Expedia. I am pleased that you enjoyed your stay especially the location. I agree sometimes the multi-level streets can be a bit challenging. I hope your travels bring you back to the Windy City soon. Kind Regards, Ken Hall Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

Posted 02-Apr-2015
Pros: Location, Friendly Staff
Location: Near Museums and Major Downtown Tourist Attractions
Nice Hotel, Good View, Comfortable Room, Great Location
Comment from Hotel Management
10-Apr-2015 by Fairmont Chicago, Hotel Management
Dear D, Thank you for posting a review on Expedia and for your compliments. I am delighted to hear that you enjoyed your stay and that staff was friendly. I hope you are able to come back and visit Chicago again soon. Kind Regards, Ken Hall Hotel Manager
3 out of 5
by A verified traveller

Posted 31-Mar-2015
A diferencia de otros hoteles fairmont este carece de donde tomar un café. Restaurantes con otros horarios más amplios y de snacks. Bar. Etc.
Comment from Hotel Management
10-Apr-2015 by Fairmont Chicago, Hotel Management
Thank you for posting a review on Expedia. I appreciate your comments and will share them with the Director of Food & Beverage. We are always researching ways to improve our guest experience and value your insight. Kind Regards, Ken Hall Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

AMAZING hotel!

Posted 31-Mar-2015
I had an amazing experience at the Fairmont. The staff was more than accommodating, and everyone went out of their way to make my group feel comfortable. Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom edwards co

great short visit

Posted 30-Mar-2015
Pros: beautiful room
Location: tavern at the park
Wonderful hotel close to beautiful Millenium Park and lots of resturants and shops