Ratings based on 2,430 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom CA

Very convenient location

Posted 25-May-2015
Pros: Location
Cons: Mattress and home cleanliness
Location: close to millennium park, art museum and Michigan avenue. very safe area
Good location Close to millennium park, Michigan Avenue, and Art museum Room particularly mattress needs major upgrade
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-May-2015
Beautiful accommodations, exceptional staff, perfect location. In the heart of the action with neighborhood feel. The Fairmont Millenium has become my home away from home when traveling for business or pleasure.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Toronto

Posted 18-May-2015
Convenient location just south of the river and north of Millenium Park. Clean, comfortable and fantastic doormen made our stay very comfortable. Would definitely recommend.
3 out of 5
by A verified travellerfrom Los Angeles, CA

Perfect location for attending the NFL Draft.

Posted 06-May-2015
Pros: Staff was very friendly and helpful.
Please that I was able to get an early check-in, the hotel staff was very helpful with this. Overall it looks like some upgrades are needed. I was shocked that the bar closed at 10:30, though the items in the room stated it was open until midnight. Also, it indicated 24 hour room service, but I could not locate a menu in the room.
5 out of 5
Recommended
for Everyone
by A verified traveller

Central Chicago.

Posted 06-May-2015
Excellent location; suite; staff....we were very happy....Zero complaints.
Comment from Hotel Management
14-May-2015 by Fairmont Chicago, Hotel Management
Thank you for posting a review on Expedia. I am delighted that you enjoyed your stay especially the location, accommodations and staff. I hope your travels bring you back to the Windy City soon. Kind Regards, Ken Hall Hotel Manger
3 out of 5
by A verified travellerfrom Iowa

Draft Day 2015

Posted 05-May-2015
Nice but way overpriced. Room view was spectacular from Room 3002. Sink slow to drain. Top tile baseboard dirty. Staff excellent in attitude and service.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-May-2015
I would definitely return for another stay, great location!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Madison, WI

Exceptional hotel

Posted 27-Apr-2015
Pros: Staff is super friendly. Rooms are very nice. Good views of the lake. Close to Millennium Park and other great Chicago attractions.
Cons: Coffee and coffeemaker in the rooms. Rates are a bit pricey if you don't catch it at the right time.
Location: Right next to Millennium Park. Very close to the lake and museums. Very close to Michigan Avenue.
Overall had a very great stay. Treated very well. Rooms are very nice. Location is unbeatable.
5 out of 5
Recommended
for Everyone
by A verified traveller

Parking

Posted 21-Apr-2015
Everything was great except parking. It was difficult to find it. And one more unpleasant situation than my fried checked in reception took cash deposit and didn't say anything what for he took money and also he didn't give a receipt. Just than I came and asked what for she paid money. He said that was deposit and gave receipt.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Boise, ID

Great Location

Posted 06-Apr-2015
Pros: The staff was very friendly and helpful.
Easy to walk to Magnificent Mile, Pier, Parks, Shopping.