Ratings based on 4,028 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location! Great for a larger group!

Posted 24-Mar-2015
Walking distance to lots of sites. Spacious rooms and great staff!
5 out of 5
Recommended
for Families
by A verified travellerfrom St. Louis

Family spring break

Posted 24-Mar-2015
Pros: We enjoyed the newly renovated room, the manager's receptions in the evenings, and the made-to-order breakfasts in the mornings.
Location: Great location just off Michigan Ave, so close to Navy Pier, and the river. Easy parking nearby.
Great place for this family of five to unwind, relax, and base our downtown Chicago sightseeing!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to Navy pier and magnificent mile

Posted 24-Mar-2015
Cons: Cheaper parking
Location: Pier, magnificent mile, bars, ride bikes to field museum, walked to the bean
Rode bikes to aquarium/planetarium/field museum. Parking is ridiculously expensive.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom indianapolis In

Great stay!

Posted 22-Mar-2015
Aside from construction going on in the room next door, everything was great! Really appreciated the complimentary breakfast and evening reception!!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom indiana

Great location, friendly staff

Posted 20-Mar-2015
Great hotel overall, Will likely use it again. My only criticisms are that finding a table at breakfast time was kinda dreadful, the hotel was very busy and there just were not enough seats for everyone. Also, our room had a few dead outlets and the spa tub wasn't hot and had way to much chlorine in it. Regardless, the incredible hospitality displayed by the staff was enough to make it a great stay. ..
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Memphis, TN

Great hotel for Spring Break!

Posted 18-Mar-2015
Great location and wonderful amenities for our recent stay in Chicago. The room was the perfect size for 2 adults and 2 teenagers. Parking was easy.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Mar-2015
Everything was great. The only problem I was able to see is sound insulation is not the greatest.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-Mar-2015
our room was beautiful very clean and fresh. View was good
4 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago, ill

Posted 14-Mar-2015
Traveling with 4 kids this hotel was perfect. Wasn't noisy, kids enjoyed the stay and everyone was friendly...especially the valets!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom texas

Close to navy pier

Posted 12-Mar-2015