Ratings based on 4,183 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Michigan

Great location

Posted 28-May-2015
Pros: Location
Cons: Noise level at 5 am for anyone sleeping on hideaway bed. Staff preparing for breakfast buffet.
Location: Walking distance to most places.
Wonderful weekend get away. Hotel was clean and staff very helpful. Only downfall was renovation. But didn't take away from enjoyable stay. Great breakfast buffet included. Highly recommend.
4 out of 5
Recommended
for Families
by A verified traveller

Posted 26-May-2015
Nice place for a quick family getaway. Clean room comfortable beds. The complimentary snacks were a big hit with the kids.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Guelph, Ontario

Hotel within walking distance to attractions

Posted 19-May-2015
Pros: We liked everything about the hotel. We had a corner room, it was quiet at night, good for sleeping. We really had no issues at all.
Cons: Nothing really
Location: Walking distance to Navy Pier, Magnificent Mile, Water Tower, bus stop, restuarants and best of all shopping on State street. Could walk everywhere!
Nice hotel, comfortable room, great hot breakfast, very clean and close to many attractions and restaurants
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Florida

Great stay

Posted 17-May-2015
It was a great stay at a great hotel. It was very convenient and the staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom new orleans

Excellent location

Posted 06-May-2015
Very nice stay at this hotel, excellent location, nice facilities
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NYC

4 night stay

Posted 05-May-2015
Pros: Room was freshly renovated, the included breakfast was quite good (though we were there for 4 nights and they never had caffeinated tea!)
Cons: They are charging $15/day for wifi which doesn't even work in the bedroom area- not good.
Location: Better located than I thought it would be. River North is about 2-3 blocks west, easily walked to El, sights and restaurants. Cabs easily available.
Mostly very positive experience over 4 night stay. Staff was friendly and eager to please. Decor is fresh, though atrium design feels like inside of nuclear cooling tower. Free breakfast experience was very good, though it's tough to get a seat later in morning... Room cleaning was good, though timing was a bit random and we had to chase down someone the first full day to get fresh towels because they hadn't gotten to room yet (at 3PM on a weekday). Seemed to handle full capacity without strain.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 日本

無料朝食と、夕方のアルコール付き!

Posted 05-May-2015
Pros: 無料朝食 USBコンセント そばにWhole-Foods
Cons: 朝食や夕食にVariationがあればより良い。 アメリカでは普通置いてないけど、加湿器・空気清浄機・温水洗浄便座があるとすばらしい。日本だと普通の設備ですが。
Location: River-Northの南側で、ループ近隣の施設に歩いて行け良いロケーションです。しかし、オヘアからBlue-lineで来たのですが、Clark-Lake駅から重い荷物を持ってホテルまで行くのは大変でした。タクシー代をけちったので、仕方ないですがw
きれいな内装で清潔感あり、良いホテルでした。 12時ごろ早めについてしまい「荷物預けられますか?」と尋ねたら、すぐにcheck-in(部屋清掃済み)させてくれました。 ホテルは中央部が吹き抜けで、フロント階が見下ろせ、見晴らしが良いです。 窓からの景色は、あいにくマンションの向かいではありましたがさほど気にならず(4面あるので、どこに当たるかは運?)。 場所もriver-northの便利な場所にあります。 同じブロックにワルグリーンが、向いにはwhole-foodsがあるため、買い物の便も良いですね。私はWhole-Foodsのサラダバーがお気に入りです。値段は高いのですが、アメリカ外食で不足しがちな、野菜を補うことができます(箸は置いていませんでした:LAのホールフーズには箸があったのですが)。 ホテル内の売店はしょぼいですし、一階の待合の部分も広くなく、この点はマイナスですが、まぁ気持ちよく滞在できました。 毎朝無料の cook-to-order の朝食がついていました。これは、オムレツ?のみ注文で作ってくれるというものです。他にもリンゴなどフルーツ、パン、ヨーグルト、ジュース、コーヒーなどが置いてあります。朝から温かいものが食べられ、大変良かったです 利用しませんでしたが、夕方、アルコール含めドリンク1杯無料、が毎晩ついておりました。これもなかなか気が利いていますね。 ホテル室内で気がついたのは、入ってすぐのソファーなどが置いてある部屋のコンセントには、USBケーブルが直接挿せるコンセントがいくつかついていました。今はモバイル機器をたくさん持ち歩いている人も結構いますから、気が利いていますね! ホテルにインターネット設備が着いているかどうかは、確認しませんでした(Wifiルーターを持っていったもので)。
5 out of 5
Recommended
for Everyone
by A verified travellerfrom c

Great room for a group of friends

Posted 04-May-2015
Loved finding a room that slept 6 adults comfortably. Rooms were recently renovated so very clean and modern. The free daily breakfast and happy hour were great! We definitely took full advantage of both. The staff was always helpful and courteous at both breakfast and the evening receptions. Elevators were also weirdly prompt and fast, which was appreciated in a large hotel.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rockford

Close to Navy Pier and shopping on Michigan Ave

Posted 03-May-2015
Pros: We liked everything about this hotel - location, staff, perks of the afternoon refreshments and snacks and breakfast in the morning.
Cons: Can't think of a thing!
Location: A few blocks away from Navy Pier, a few blocks from Michigan Ave, a Walgreens at the end of the block, a grocery store across the street, CONVENIENT!!
We arrived a little early and were afraid we would not be able to check in. The staff is friendly and accommodating and allowed us to check in a couple hours early. The customer appreciation hour is awesome - refreshments and light snacks. The included breakfast is awesome. Highly recommend this hotel.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 03-May-2015
breakfast and reception, as well as gym and pool were great!