Ratings based on 3,830 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

Great view

Posted 25-Dec-2014
Love the complimentary breakfast and snacks. The pool area was great. Exercise room was wonderful. Room was comfy and inviting.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Oak Lawn,IL

Family friendly close to Navy Pier

Posted 25-Dec-2014
Definitely geared towards families. A guy in the hot tub was scratching his feet and yellow "stuff" coated the foam...hotel did not empty and sanitize; my kids were in it ! Hot tubs brew infection, definitely a turn off. Candy wrappers in my room on check in.Outside of how they handled that it was ok overall.
5 out of 5
Recommended
for Everyone
by A verified traveller

Annual Return

Posted 19-Dec-2014
Pros: Location, the size of the suites and breakfast
Cons: I prefer a coffee pot that makes at least 4 cups at a time so I can bring my own coffee.
Location: You are in the middle of downtown Chicago and can walk to any point of interest
I stay here every year for an annual convention. It's cheaper than the convention hotel, less than a block away, I get a free, made to order breakfast and a suit instead of a room.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Michigan

Nice hotel close to everything.

Posted 18-Dec-2014
Good experience. Friendly, helpful staff. The location is great and within walking distance to shopping and dining.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bloomington, IL

Great value!

Posted 15-Dec-2014
Family of six stayed overnight! Wish beds were queens instead of fulls but staff was fantastic-super helpful and courteous!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Champaign

Great place to stay!

Posted 15-Dec-2014
Pros: I love the Embassy's manager's reception in the evenings and the made-to-order breakfasts in the morning.
Location: Very close to Navy Pier, Soldier Field and shopping on Michigan.
Beautiful hotel and friendly staff. Had an unfortunate, unwanted wake up call at 6am on our first night, but it was nothing that unplugging the phones couldn't fix! A little confusing getting to the rooms from the parking garage (three elevators)... But everything was great.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome

Posted 15-Dec-2014
The room was amazing! I loved having separate areas. And the best part of course was the incredible breakfast buffet for all guests.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hotel was awesome; perfect downtown location!

Posted 15-Dec-2014
Pros: The corner suite was luxurious, and once again, location, location, location.
Cons: I had no complaints, I wouldn't change a thing. We really had a blast and will be back very soon!
Location: We went to the United Center for a hockey game, Millenium Park, Navy Pier, and walked downtown and shopped for a few hours.
Our room was spacious, the staff were all friendly and helpful, and the hotel was in the perfect spot for us. It was about 5 minutes away from all the attractions we wanted to visit, which made it easy to do a lot in one day.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Northwest Indiana

Great location, big rooms, and wonderful breakfast

Posted 11-Dec-2014
Pros: Great location.
Cons: There needs to be someone investigating why there was no hot water. We let the shower run for over 5 minutes and never got anything but 80 degrees.
Location: The Mag mile and all the shops, Millenium park and the new Maggie Daly ice skating trail. The Loop, Macy's (the old Marshall Fields), etc. Great loc
This is a great place to stay and enjoy Chicago. You're close to the Mag Mile as well as the Loop and Millenium Park. The breakfast was great and the staff was very helpful. Only issue was that we had no hot water--only cool water in the shower. That was a downer.
2 out of 5
by A verified traveller

Trash

Posted 10-Dec-2014
Won't stay here again in my life!!! I have been in other locations in Dallas n boston but this one is the worst.