Ratings based on 4,238 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveller from fl

Posted 28-Jun-2015
Breakfast was terrible, waiting in line for long time , to expense , for what you get.
5 out of 5
Recommended
for Everyone
by A verified traveller from Slagelse, Danmark

Dejligt hotel med central beliggenhed

Posted 27-Jun-2015
Havde et fantastisk ophold. Rummeligt og lækkert værelse. Hotellet ligger tæt på både Magnificent mile og Navy Pier. Kan klart anbefales
5 out of 5
Recommended
for Everyone
by A verified traveller from Quebec City, QC, Canada

PERFECT LOCATION

Posted 25-Jun-2015
Pros: Location, staff, breakfast, reception and amenities.
Cons: Internet was very slow. Wifi was weak. This definitely should be improved.
Location: You can easily walk to Millennium Park and the downtown if you wish. Close to the Navy Pier if you wish to visit.
We could not believe how good this location was! Close to everything in the downtown. Bus stops also convenient to the L lines. Excellent breakfast each and every day. We also appreciated the Manager's Reception from 5:30 p.m. until 7:30 p.m. - we always had time to get a glass of wine and snack at the end of our day. The Staff was incredibly attentive and helpful. We very much appreciated our stay and would definitely stay there again.
3 out of 5
by A verified traveller

Posted 24-Jun-2015
Valet parking is $63 a night. The self park closes early evening and was not available. You need to insert your room key into a slot next to the door to get the lights to work. Would have been nice if they told us that at check- in. Breakfast was very crowded. They ran out of some of the items on the buffet. People above us had a party in their room until 4:30 am (not the hotel's fault but we did call to report it at midnight- noise stopped for a short while and then the party resumed).
5 out of 5
Recommended
for Families
by A verified traveller

Posted 23-Jun-2015
Great time, great location and wonderful staff! Everyone was friendly and helpful. The location was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice quick get-a-way

Posted 23-Jun-2015
check in was fast and smooth. The room is always very comfortable and we are loving the new upgrades.
3 out of 5
by A verified traveller from R

Posted 23-Jun-2015
The room was nice and clean.the bed was very comfortable. The walls were thin.i can hear the people in the next room clearly. The elevator situation was very confusing...totally different elevator to get to ground level..parking rates too high...im a vegan so the breakfast was a waste.i couldnt eat it.so next time ill stay somewhere without breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveller from Montgomery,IL

Awesome Place to Stay!

Posted 22-Jun-2015
Pros: The staff, the cleanliness of the room, the view, and the pleasant atmosphere
Cons: More snacks on the premium floor.
Location: The location was off the lakefront. You could go to the beach, shop at the stores, museums, parks, and plenty of restaurants to choose from.
The Staff was friendly and professional. The view from the room was Great! It was very clean and my family enjoyed the breakfast and the hotel. We would like to stay longer next time!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Jun-2015
Daily breakfast was awesome, nice staff throughout the building. This is out spot everytime we trace to Chicago. 2 blocks from Navy Pier and 1 block from Mag Mile.. We made a great choice!
5 out of 5
Recommended
for Everyone
by A verified traveller from M

Great hotel

Posted 22-Jun-2015
We enjoyed our stay. My son received a special goody bag from the hotel & he loved it. I thought it was a great extra. Staff were very friendly.