Room, 1 Queen Bed, Accessible, Non Smoking | Free WiFi, bed sheets
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Reviews of Econo Lodge

2 out of 5
Econo Lodge
19755 NE Frontage Rd, Joliet, IL

Reviews

7.4

Good

Rating 10 - Excellent. 40 out of 191 reviews" "
Rating 8 - Good. 82 out of 191 reviews" "
Rating 6 - Okay. 41 out of 191 reviews" "
Rating 4 - Poor. 12 out of 191 reviews" "
Rating 2 - Terrible. 16 out of 191 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jerry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The smoke detector was missing. The room was noisy .. "" paper thin walls"" Room was in poor condition
Stayed 1 night in Dec 2023

10/10 Excellent

Rutilio

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Marvin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Frederick

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Karen

Liked: Cleanliness, staff & service
Disliked: Amenities
It's pet friendly , which is fine, but i had an end room and someone was outside it with a barking dog and music from midnight until 1 am. Also, expedia says they have complimentary breakage and they only have coffee.
Stayed 1 night in Nov 2023

6/10 Okay

Darrell

Disliked: Cleanliness, property conditions & facilities
Just not a good vibe and lots a traffic right next to the property, unsafe.
Stayed 1 night in Oct 2023

6/10 Okay

Marcella

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

michael

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a good value
My stay was similarly priced to local hotels but I feel I would have gotten a better value out of going to the hotel instead. The room smelled like cigarettes. There were cigarette burns in the blankets. The shower barely had any flow. The smoke alarms were missing from the room.
Stayed 1 night in Jul 2023

8/10 Good

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom
I liked your place just there wasn’t much room between the toilet and door maybe 2inches hard to go in and close the door the tub was also close.
Stayed 1 night in Jul 2023

8/10 Good

Nikki

Travelled with partner
Liked: Cleanliness, staff & service
Housekeeping could mop the floors a lot better. Walls and ceilings needs repair with paint room #102
Stayed 1 night in Jun 2023

2/10 Terrible

Jean Pierre

Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting place To be avoided
Stayed 1 night in May 2023

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

nicole

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but I wouldn’t have my worst enemy sleep in that room! 1st off, the smell was so bad, I immediately walked out & asked for another room but they didn’t have anymore. I booked the room for the night but I could only stay in it for 2 hours because it was disgusting! The entire room needs a serious remodel! Stains on the walls, ceiling, tub & didn’t even touch the covers because I was disgusted! Being there for only 2 hours, when I left the smell was still on my clothes & hair! Waste of money!!!!

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average to good
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok stay. Friendly staff. It was noisy outside quite late at night with other customers outside my room area smoking and talking.
Stayed 1 night in Aug 2022

10/10 Excellent

Erica

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
HONEST PERSONAL! House keeping called me after i left and informed me that i left MY HEART DIAMOND RING and retunned to office. BEST BANG FOR UR BUCK!!!
Stayed 1 night in Aug 2022

10/10 Excellent

Donald

Stayed 1 night in Aug 2022

4/10 Poor

Ruyue

Disliked: Cleanliness, amenities, property conditions & facilities
Construction outside, loud noises from other guests. Very dirty room and supplies, no sign for cleaning stuff to not enter the room.
Stayed 2 nights in Jul 2022

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean room with scorching hot bath water.
Stayed 1 night in Jun 2022

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was a great stay!
Stayed 1 night in May 2022

8/10 Good

Carmen Alondra

Stayed 1 night in May 2022

8/10 Good

NELSON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HAS A TV MECHANIC WHO WAS AWESOME. CLERK WAS WAS AWESOME ALSO.
Stayed 1 night in Mar 2022

10/10 Excellent

NELSON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BED WAS VERY COMFORTABLE AND MAINTENANCE FOR TV NEW WHAT HE WAS DOING. PARKING FOR BIG TRUCKS WITH TRAILERS LIMITED.
Stayed 1 night in Mar 2022

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There was no breakfast as advertised
Stayed 1 night in Mar 2022

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Octavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed two nights only got credit for one
Stayed 1 night in Feb 2022

4/10 Poor

Elijah

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Too many drug addicts and dealers, paint peeling from walls
Stayed 2 nights in Feb 2022

4/10 Poor

Zach

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The second stay was terrible
Stayed 1 night in Jan 2022

8/10 Good

Harbor

Travelled with group
No continental breakfast other than coffee.
Stayed 1 night in Jan 2022

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and generally in good condition. Outside entrance into room. No elevators if you have handicapped. Request bottom room if so. Most double beds on second floor.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo
Was ok for what I needed. Probably stay again.
Stayed 1 night in Dec 2021

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Josette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Debbie

Liked: Cleanliness, staff & service
This property is older but well maintained and clean.
Stayed 1 night in Oct 2021

8/10 Good

Miguel Angel

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Cory

Business traveller
Great properties but I did not stay here it's refunded now like I was promised
Stayed 2 nights in Sep 2021

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean but starting to show its age
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Due to Covid there was no breakfast. Why don’t they offer the Grab N Go like other hotels? The toilet paper roll was removed from the wall as well as the blow dryer. Looks like poor maintenance. I’d be nice to have coffee in each room.
Stayed 1 night in Aug 2021

8/10 Good

Rhonda Jean

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very noisy and pretty run down. All night i heard the plumbing from other rooms or the building idk but it was loud and non stop. Cars coming and going all night and you hear it all though the windows and walls. If youre looking to catch a decent nights sleep this isnt the place for you
Stayed 1 night in Jul 2021

6/10 Okay

Gabriela

Disliked: Room comfort
Breakfast included and paid, but not served
I made the reservation considering that I would have breakfast at the hotel and when I arrived I was informed that due to Covid it would not be served. That was a very shameless excuse. But to charge the dog's stay they were very quick.
Stayed 1 night in Jun 2021

8/10 Good

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

It’s ok
Stayed 1 night in Jun 2021

2/10 Terrible

Katie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was disgusting there is roaches in my room I was going to go to the La Quinta next door but it was 170 I was nervous I was by myself and I would really love a refund
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Stayed 3 nights in May 2021

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private pool time
They were very accommodating with the family and COVID restrictions.
Stayed 1 night in Mar 2021

2/10 Terrible

Gerald

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2021