4/10 Poor
jane e., null
24 Apr 2024
Disliked: Amenities, property conditions & facilities
We arrived a little early, before check in time. They let us check in early. The clock in our room was set at the incorrect time. Housekeeping should be checking this each time they are in the room. The next day we got back to our room pretty late in the evening & saw that housekeeping never came. Went down to the front desk to let them know & to ask for towels. Was told that we need to request it. They only clean the rooms every other day. Informed him no one tells you this when you check in & no information in the room either. All of the ice machines were turned off in the building. Some people resorted to getting zip lock bags of ice from the bar. Just another inconvenience for guests. They make you sign up for The Hilton Honors Program, if you want to use the free in house WiFi connection.
jane e.
Stayed 2 nights in Apr 2024