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Reviews of Country Inn & Suites by Radisson, Tinley Park, IL

3 out of 5
Country Inn & Suites by Radisson, Tinley Park, IL
18315 South LaGrange Road, Tinley Park, IL

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 56 out of 1001 reviews" "
Rating 2 - Terrible. 92 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

Kristin, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking and driving distances to restaurants, shopping, and activities. The pool and gym were clean and in working condition. The breakfast was excellent ( it would be nice to have turkey sausages).. The vending machines have many options and good prices.
Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a reasonable price. Stores and restaurants are within walking and driving distances. The property is clean. The pool and gym ( work out room) are clean and open to customers. The breakfast has many options. The food is good. The vending machines have many options, and are reasonably priced.
Stayed 1 night in Apr 2024

10/10 Excellent

Constantin

Liked: Staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

4/10 Poor

jasmine

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
the room was super dirty, sheets had children’s hands on them, doors and walls were covered with hand prints of adults/children, there was red stuff all over the walls, and the people next door were so loud it was almost impossible to get any sleep but the staff were super helpful and the overall building was clean and very well put together
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice facility
Stayed 2 nights in Apr 2024

6/10 Okay

Janet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed at this hotel probably 10 ten times over the years Just to unwind and get away. This stay was much different. We were greeted by Adomena who was fantastic. We had a suite with a seperate bedroom. The heat did not work in the bedroom. My husband could not get into the pool area with our key card. The micowave and refrigerator stopped working. Twice we were told someone would be up to look at it. So, we just made the other part of the room very warm to make up for the bedroom heat not working. Our room was right off the stairs and very noisy. There must have been some type of girls state tournament going on, due to the amount of teenage girls in the hotel. These girls were verbally and physcially fighting in the parking lot for at least an hour. I am not sure where the parents were, but finally the police came and they all had to leave the hotel. When checking out I reminded the clerk of all the things wrong in our room. There was no apology and no apology for all the noise from the fighting. I know it wasn't the hotels fault for the fighting but they could have apologized for it. Very disappointing visit. Will not visit again
Stayed 2 nights in Apr 2024

10/10 Excellent

richard

Liked: Cleanliness, amenities, property conditions & facilities
Place was clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Javier, Lockport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's one of the cleanest places I have ever stayed at. Love the clean rooms. Breakfast was good too. Quiet just what I and wife needed
Stayed 1 night in Apr 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

ztx

Disliked: Cleanliness, staff & service
For the first time I have been in a dirty hotel like that on my life
Stayed 1 night in Apr 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 1 night in Apr 2024

10/10 Excellent

antrinika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 1 night in Apr 2024

6/10 Okay

Scott

Disliked: Property conditions & facilities
Could use better cleaning staff
Stayed 1 night in Apr 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was suitable but trash was under the Tv stand and tub drain was not clear flowing. Overall a great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Damian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! My daughter enjoyed the pool and the waffle maker in breakfast time was a cool surprise!
Stayed 1 night in Apr 2024

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and courteous. Our room was very comfortable. The bed was especially comfortable and it was nice to have a padded headboard. We definitely enjoyed the wide variety of options available in the breakfast room.
Stayed 1 night in Apr 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Chip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in
Stayed 1 night in Mar 2024
Response from Management on 3 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Chevella, Clarksville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to expressway and shopping mall
Stayed 2 nights in Mar 2024

6/10 Okay

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I feel like staff is incapable of extending a little more courtesy. Even when asking management if I can check in a night early(there were rooms available) is not possible without two seperate charges, a rate hike, and more incidental fees. Just for myself. After I paid all the extra money, I was booked into a room at the end of the hall. The 5 proceeding rooms were filled with children that played, Lord of the flies, for two days. Stressful. Fantastic level of cleanliness in my room.
Stayed 1 night in Mar 2024
Response from Management on 30 Mar 2024
Dear Jeff,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

2/10 Terrible

Tracy A

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a good experience at all.
Stayed 1 night in Mar 2024
Response from Management on 30 Mar 2024
Dear Tracy,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 Good

Romaine

Stayed 1 night in Mar 2024

6/10 Okay

Amanda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
When we got there, I was told that the suite that I booked on Expedia was not available, and that I would have to be in a regular 2 queen bed room. I said I needed the suite since it sleeps 6. Immediately, he said "Oh well I guess I do have one but there's only one TV." Not sure what that was all about. Pool was gross. Clumps of hair everywhere. The water was super murky, and the water also didn't smell right. We do a lot of hotel stays, and this was one of the worst pools I've seen. After our bathing suits dried, they all had a really bad smell from the pool water. Fridge in the room didn't work, but they fixed it in a timely manner. The room was DIRTY. Toilet hadn't been cleaned in quite a bit. Gum wrapper on the ledge above the bed, along with a THICK layer of dust. Floor in the bathroom was dirty. Some kind of brown liquid splattered on the wall. Tons of garbage between the wall and the stand that the Fridge/microwave sat on. Something sticky was smeared all over the desk that the phone sat on. Breakfast was good, eggs, sausage, potatoes, and make you own waffles, along with some other stuff. The normal breakfast you'd find at a hotel like that. Despite everything, I will say the staff was very nice and accommodating, we never encountered anyone that was rude. No noise complaints, either. This place just really needs a cleaning.
Stayed 2 nights in Mar 2024
Response from Management on 29 Mar 2024
Dear Amanda,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Feedback from our Choice Privileges Platinum members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

2/10 Terrible

Cindy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st day pool was filthy, they closed the pool during hours of service. Leaving our vacation with no indoor swiming almost to checkout. Pool still was filthy even after being closed and supposedly cleaned. Had ants in room.
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Dear Cindy,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

6/10 Okay

RICHARD

Travelled with family
Liked: Amenities
Pool water was murky. Pool was closed for 4 hours for maintenance. Tv remote had dead batteries. We had difficulty adjusting thermostat. Room was 65 degrees when we arrived, got up to 78 degrees at some point overnight, and back down to being cold
Stayed 1 night in Mar 2024
Response from Management on 29 Mar 2024
Dear Richard,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

4/10 Poor

Kelly

Disliked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Management on 29 Mar 2024
Dear Kelly,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 Good

Latrice

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs a real deep cleaning..
Stayed 1 night in Mar 2024
Response from Management on 27 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

2/10 Terrible

Venus

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been a regular here in the past years and decided to start going here again recently. I’ve stayed three times with my nephew and son this month and each time our rooms had to be changed due to cleanliness and safety issues , the water ran cold during the day and hot at night, housekeeping didn’t service my room over the three days I was there and I didn't receive my deposit back or a refund because they said I trashed the hotel room. The fridge didn’t work I was told while I was away they replaced the fridge but didn’t I ended up checking out in the middle of the night it smelled like smoke and dog/animal in each room we were switched to. If you know better don’t stay here if u have children don’t stay here if u want to get some rest from a long drive don’t stay here. If u need somewhere to stay don’t stay here ..they also used the same foods the entire three days for breakfast it was the same sausage inside of the warmer as it was the day before. The cleanliness of this place went down completely, no one in housekeeping speaks English either I believe they hired the migrants giving that they are all ages and are managed by a white women who has a hard time communicating with them so I understand why the property isn’t so clean this place is a joke and waste of money rude staff and all I will never go back! Wish I can add photos
Stayed 2 nights in Mar 2024
Response from Management on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

4/10 Poor

john

Liked: Staff & service, amenities
My first time ever staying here or sny radison entity. Very disappointed id how i would some this up..
Stayed 1 night in Mar 2024
Response from Management on 21 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with . Your satisfaction is important to us as a valued guest.

10/10 Excellent

Roosevelt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
during check-in, the staff member was very rude but in the morning the new staff member was quite nice
Stayed 1 night in Mar 2024
Response from Management on 18 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

6/10 Okay

Cristy

Travelled with family
Liked: Staff & service
The swimming lol water Was murky/cloudy And had a film on top
Stayed 2 nights in Mar 2024
Response from Management on 18 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL. On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Norkeisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay and the staff was amazing.
Stayed 3 nights in Mar 2024
Response from Management on 16 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.

10/10 Excellent

Phalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and quiet. Room was clean and comfortable. Only "concern" was the elevators may need a tune up since the motor was loud and didn't sound "normal", but they worked every time I used them.
Stayed 1 night in Mar 2024
Response from Management on 11 Mar 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Brandon, Akron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Dec 2023
Response from Management on 7 Mar 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that fabric softener was not used on the sheets and pillow cases as I am allergic to the smell used. It made for a very stuffy sleep. Other than that the stay was wonderful.
Stayed 1 night in Mar 2024
Response from Management on 4 Mar 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Yolanda

Fast check in quiet
Stayed 1 night in Feb 2024
Response from Management on 2 Mar 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Nya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel nice and convenient for quick getaway.
Stayed 2 nights in Feb 2024
Response from Management on 2 Mar 2024
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 Poor

Aimee

Travelled with family
Disliked: Property conditions & facilities
The door to our room didn’t latch unless we slammed it. The remote for the TV was not working. The outlets by the bedside didn’t work. The pool had a lot of hair floating around it.
Stayed 2 nights in Feb 2024
Response from Management on 27 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us .

6/10 Okay

Craig

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel was at capacity. Staff was very busy and should be complimented on their friendliness and willingness to help all guests. The morning breakfast was very good and a nice variety. However, the pool area was very dirty and a turn off.
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Shannon

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on 27 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us .

8/10 Good

Victoria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was warm, we were unable to lower the temperature below 70°
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kenneth

Travelled with family, Business traveller
Great service
Stayed 2 nights in Feb 2024
Response from Management on 22 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

willie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located, safe, clean and many food options in area. We will most definitely stay there again.
Stayed 2 nights in Feb 2024
Response from Management on 22 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman that ran the breakfast did an amazing job. She was helpful and very personable. Food was good, warm and nice variety. It was always very clean, no mess by food, not even drips at gravy very long after they were made. '
Stayed 2 nights in Feb 2024
Response from Management on 22 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Deena, Grand Prairie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that all staff was very responsive in an extremely positive way. The hotel was clean but not all rooms have been updated. I believed I was smelling marijuana through ventsbut realized my suite 315 smell was probably due to fresh paint. Having a hot breakfast was phenomenal. .Might need a second waffle maker and a microwave
Stayed 2 nights in Feb 2024
Response from Management on 22 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Tinley Park, IL.As a guest you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.