Ratings based on 4,455 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel for a business trip.

Posted 28-Jan-2015
In Chicago for a trade show; the room was small but efficient. The bed was very comfortable. The bathroom was a bit too small but clean; barely acceptable for one person. Ate at the restaurant off the lobby, the Elephant & Castle. It is a typical pub with good beer and a pub menu for meals.
2 out of 5
by A verified travellerfrom Illinois

Posted 22-Jan-2015
Extremely disappointed in our experience at Club Quarters Central Loop. There was a cockroach in the bathroom, garbage under the bed and paper thin walls leaving nothing to our imagination regarding the neighbors. Staff was indifferent when our concerns were brought forward, not so much as an apology for the cockroach/garbage. Would not recommend or stay again.
Comment from Hotel Management
28-Jan-2015 by Paul, Hotel Management
Guest feedback is important to us and we take any comment regarding pest control seriously. We have a proactive pest elimination policy that includes regularly scheduled inspections by a professional pest control company. We thoroughly train all of our housekeeping associates to inspect our guest rooms for signs of pest activity. When necessary, our pest control company conducts pest elimination using the latest eradication technology. I would like to sincerely apologize for the lack or response that you had from my team when you raised your many concerns and this matter has been brought to their attention so that we can all learn. I would like to assure you that what you experienced, is not the standard the we work to at Club Quarters and I would welcome the opportunity of having you back to stay with us in the future so that we can restore your faith in Club Quarters. Paul Tiernan Hotel Manager - Club Quarters Central Loop
4 out of 5
Recommended
for Everyone
by A verified travellerfrom st louis

Posted 20-Jan-2015
Pros: Everything
Cons: Vacuum and grout in the baths
Location: Everything is near by
Very good hotel , clean nice people very good location
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Simple Hotel Room

Posted 19-Jan-2015
Pros: Proximity to meeting
The room was on the small side, but comfortable with all the necessities. Nothing fancy, just functional.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Springfield, IL

Nice hotel close to everything downtown.

Posted 19-Jan-2015
We booked this on a last minute trip to Chicago. The price was great. When we arrived we were pleasantly surprised. We were upgraded to a suite for free. Everything was clean. The bed was a little on the hard side. Overall a good place. The only issue we had was the parking. The hotel confirmation email said it was only $26 a day to self park. We parked in the parking garage on S. Federal the was affiliated with the hotel and the next morning when we left to pick the car back up it was $41! To be fair we didn't ask about it at the front desk. Too late by then since we were ready to leave. Just something to consider if you stay here.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago (suburbs)

Nice Hotel - Standard

Posted 19-Jan-2015
Cons: put a mattress pad on the beds!
Location: well, you're in downtown Chicago...
we stayed for one night. The staff was very nice and you can tell customer service is high on their priority list. The club size rooms are pretty small. We only were crashing for a night so it was fine but it's not the type of hotel room you'd really want to hang out in for too long. The bed wasn't the most comfortable and I didn't like the bulky pillows either. All in all it is a clean and nice hotel and the staff is nice. It's not super fancy or anything.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Jan-2015
I have stayed at this hotel more fifty times or more and they never fail to exceed my expectations.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Aiken formerly of Chicago

short stay

Posted 15-Jan-2015
stayed here several times. rooms are really small as is bathroom. Clean and in heart of the Loop. Good for business traveler. Not for couples. Busness center very nice.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

Nice hotel close to corporate office I was visitin

Posted 14-Jan-2015
Pros: It was convenient, had a nice restaurant, had free bottled water for guests by the elevator. Very friendly staff.
Location: I was on business and just stayed in my room, did not venture out.
It was convenient, had a nice restaurant, had free bottled water for guests by the elevator. Very friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Jan-2015
Very good experience. The room had temperature control. The location was convenient to public transportation and stores.