Ratings based on 4,803 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Nice helpful staff, good location, excellent value

Posted 01-Aug-2015
Nice helpful staff, good location, excellent value
5 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Sweet suite

Posted 29-Jul-2015
Pros: Attractive, clean, great staff. Free filtered water and bottles to put them in!
Cons: Better signage to direct me to the vending machines.
Location: It's really close to the Rookery, if you're into architecture. There are great restaurants in walking distance. The parking lot was a bit far.
Our room was very comfortable, had plenty of room despite being right downtown. Everything was clean and well-kept. The staff were great, very helpful.
3 out of 5
by A verified traveller

Nice hotel horrible staff

Posted 27-Jul-2015
The hotel was in a very nice location, however the staff was very I knowledgeable of the area and how to get around. It also took 5+ hours to get our bags and we had to go get them ourselves. Very poor customer service!!!
2 out of 5
by A verified traveller from Chicago, Illinois

Everything was great until 3:30 in the morning

Posted 26-Jul-2015
Pros: Everything seemed great. I liked everything about it until the neighbors came home.
Cons: I am not sure what the answer is but there must be a way for the front desk to be able to monitor for loud obnoxious guests on the floors.
My wife and I decided to stay downtown because of a 10K race early the next morning. We selected Club Quarters because the rating was very good and the price was comparable to other options. We arrived early on Friday evening and went to the room. It was small by comparison to other hotels but totally acceptable. Everything seemed great and we went to bed later that evening expecting to get a good nights sleep before the race. Then at 3:30 a.m. the neighbors came home. The amount of door slamming and loud talking (yelling) went on for nearly an 60 to 90 minutes. I finally called the front desk at 4:30 a.m. to complain and I was told they would send someone up. The group must have run out of steam because things died down soon after that phone call (too soon for any action from the desk). Since we needed to get up at 5:30 a.m. for the race this pretty much destroyed my ability to get a good nights sleep. I cannot totally blame the hotel for rude inconsiderate guests because those folks could turn up anywhere. However, there are too many alternatives that even one incidence like this will make me thing twice before saying here again.
4 out of 5
Recommended
for Everyone
by A verified traveller

アクセスが良い

Posted 25-Jul-2015
Location: シカゴ美術館、ウィルスタワー、ミレニアムパークなど、どれも歩いて行ける距離にある。
ループエリア内にあり、観光に便利。また、隣に有名なフラミンゴのモニュメントがあり、迷わず辿り着ける。設備自体は可もなく不可もなくだが、清潔感もあり十分満足できる。
5 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Posted 20-Jul-2015
Everything was just great it was just what I needed for one night.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Conveniently located, great atmosphere and staff

Posted 19-Jul-2015
Pros: Location, location, location!
Cons: Many people commented on the size of the rooms. I felt the rooms were completely adequate. We spent most of our time sightseeing anyhow.
Location: See above
We stayed in Chicago for a show at the Chicago Theatre. Clubs Quarters was convenient to both Union Station and State St. and other attractions. The staff was helpful and the atmosphere was delightful. We were in walking distance of shopping, the theatre and the train station. We couldn't have been more pleased with the entire weekend.
3 out of 5
by A verified traveller

Probably Won't Stay Here Again

Posted 19-Jul-2015
Some staff (only one) at the reception is supper unprofessional. She made me uncomfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller from NJ

Nice hotel

Posted 15-Jul-2015
Pros: Centrally located
Cons: fix the vending machines
Location: Great location for whatever you want to do in Chicago
It was a great place to stay, only thing that wasnt good was the vending machines didnt work.
4 out of 5
Recommended
for Everyone
by A verified traveller

convenient Chicago location at a good price

Posted 12-Jul-2015
Pros: location, price, staff at front desk
Cons: Nothing I can think of. It was a business person's hotel but worked for us as tourists.
Location: The hotel was very near the Art Institute and Millennium Park, and a short walk to State Street.
This small hotel was just what we needed for our trip to Wrigley Field. Close to the Red Line L. The room was tiny, but had all the needed amenities and very quiet. The front desk staff was very friendly. I would stay here again for a quick overnight stay.