Ratings based on 3,809 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 08-Sep-2014
The room was very clean, very good service and its location is perfect.
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location to see all the sites.

Posted 08-Sep-2014
Pros: Very helpful staff, rooms were always clean. Love the idea of filtered bottle water available on all floors for free.
Cons: Maybe offer a continental breakfast in the mornings.
Location: Most of the major attractions were walking distance. Saves on cab fares.
The hotel location is perfect for walking to the various sites. I was there with my family. This hotel is not really set up for families but more to the business person. It all worked out, the staff were more than accommodating by giving us a larger room. The work out facilities were adequate for a quick work.
5 out of 5
Recommended
for Everyone
by A verified traveller

Sept 3/4

Posted 05-Sep-2014
Pros: Location. Work out room. cold filtered available water!
Cons: no recommendations
Location: Tons to do it is downtown chicago
Great location easy to check in and check out. Decent work out facility. I would recommend. Great price
5 out of 5
Recommended
for Everyone
by A verified traveller from NC

Wonderful stay

Posted 05-Sep-2014
Pros: Location, set up, quiet, staff, cleanliness, downstairs lounge, great coffee
Cons: Hot. Tub in my room
Location: Every thing on city pass
Great staff. Especially helpful staffers service and tips from Justin and Amy. Already recommended it to others we met on our continued trip.
4 out of 5
Recommended
for Everyone
by A verified traveller from Mexico

Nice hotel in central loop.

Posted 03-Sep-2014
Friendly staff, great localization and free bottle water.
3 out of 5
by A verified traveller

Eh, disappointed.

Posted 02-Sep-2014
Pros: Expedia
Cons: cleaning and updating of rooms
Location: Lots of places to eat nearby, tons of shopping, convenient parking, close to Millennium park
Budget hotel accommodations for first class pricing. Staff wasn't overly friendly, nor did they go out of their way to help you. Room was dirty and towels were limited. Plus side was location, super close to Millennium park and tons of shopping.
5 out of 5
Recommended
for Everyone
by A verified traveller from Michigan

Great hotel and great location in the central loop

Posted 02-Sep-2014
Our experience was great! 2 short red line stops from Michigan Avenue and the Navy Pier. I would definitely recommend and stay here again!
1 out of 5
by A verified traveller from D Phoenixville, PA

Glad it was just a place to sleep

Posted 26-Aug-2014
Our stay was 4 nights. Not one single time did any hotel staff speak to us, not once! Not a good morning, a hello, a hi. We would walk in and out of the hotel daily at all different times during the day. All front desk staff always were head down never speaking a work. We had to call for extra towels and soap a few times. They would only bring one item then we would have to call again for the other item. One day after our room was cleaned we came home to no pillows. Strange!! When we checked out no asked how are stay was the gentlemen just told me that we owed $45 a day for our 4 day stay to keep our car there.
5 out of 5
Recommended
for Everyone
by A verified traveller from Milwaukee, WI

Nice hotel friendly staff!

Posted 26-Aug-2014
My husband and I stayed 2 days in Chicago. One day in a "4 diamond" hotel and the other at central loop. We had a better experience at the central loop and much cheaper than we did at the higher priced hotel! Definitely found our Chicago hotel! Highly recommend!
4 out of 5
Recommended
for Everyone
by A verified traveller from Montreal

Good location downtown.

Posted 26-Aug-2014
Chicago is a great city with lots to do and see. The museums are all great and easy to get to by the 10 bus which is 1 block away from the hotel.