Ratings based on 2,121 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Aug-2015
Extremely convenient location. Good rooms. Great staff!!
5 out of 5
Recommended
for Everyone
by A verified traveller from California

Perfect location in Chicago!

Posted 31-Jul-2015
Had the best experience staying there. The free wifi helped a lot, especially when using maps for half of the trip. The room service was very convenient. The staff was friendly. I liked how you needed your room key to go up to your room, made me feel safer. The complimentary water bottles were amazing! Especially when walking around on 80 degree weather! Overall and amazing experience and stay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location and staff

Posted 29-Jul-2015
Had a nice stay here. Could walk from Union Station easily, and then also walk to other main attractions. Lovely big room, free laundry facilities, good breakfast at the attached Elephant and Castle.
4 out of 5
Recommended
for Everyone
by A verified traveller from Aurora, IL

Cozy rooms, close to the downtown action

Posted 27-Jul-2015
This hotel was very interesting, with rooms tucked in nooks fown the hallway. My family was comfortable. The walk to Michigan Ave. was short & easy.
4 out of 5
Recommended
for Everyone
by A verified traveller from scotland

Good location

Posted 26-Jul-2015
Would go back to this hotel great amenities and great staff
4 out of 5
Recommended
for Everyone
by A verified traveller from Massachusetts

Cozy room in great location

Posted 21-Jul-2015
Pros: Location, amenities.
Cons: Consistent housekeeping times.
Location: Center of "the loop," walking distance to the Art Insitute and Millenium Park, great bars and restaurants, and close to mulitple public transit stops
A small room but very well organized to maximize space and function. Great location in downtown Chicago, right in the loop as advertised. Housekeeping and cleanliness was a little iffy, but overall we had a great time there and would stay again.
5 out of 5
Recommended
for Business Travellers
by A verified traveller from Edinburgh

City centre hotel in very good and safe location.

Posted 21-Jul-2015
Pros: Good free internet facilities.
Cons: No fridge in room, although not really needed as free chilled water and ice was provided on each floor.
Location: Central location in business area close to the river walk and railway station. Also, only a short walk from Macys and main shopping area.
Very well located hotel in the centre of Chicago, easy to find and close to public transport links, including Blue train to airport. The hotel was spotless and staff friendly and attentive. Very good free Wi-Fi and free internet facilities. I could find no fault with this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from San Luis Potosí, Mexico

Hotel céntrico y a buen precio

Posted 17-Jul-2015
En realidad los únicos pisos del hotel Central Loop dentro del edificio son el 3, 5 y 6.... por lo que la vista desde la habitación que me toco en el piso 5 fue muy mala. El hotel no tiene restaurante, pero junto hay uno donde los desayunos estan buenos. Las habitaciones estan pequeñas, pero suficientes.... mi cama King size en realidad eran dos colchones individuales juntos, con una sabana king..... me hubiera gustado el colchon un poco mas firme.... 6 almohadas excelentes..... y el baño muy limpio. Para viaje de negocios me resulto muy bueno.
1 out of 5
by A verified traveller from san francisco

Great location but ends there

Posted 16-Jul-2015
I was give a room with s moldy ceiling, soiled bed spread and the furniture looked like a two year old played with it.
4 out of 5
Recommended
for Families
by A verified traveller

My first trip to Chicago

Posted 15-Jul-2015
Pros: Very close to downtown Chicago. Michigan Avenue was only 2 blocks away. Found it easy to get access to the places I had to go.
Cons: Continental breakfast would be nice to be added to the stay. I did find they provided free filtered water with bottles, but couldn't find any free sn
Location: The location is only 2 blocks from Michigan Avenue. Walking to the heart of downtown Chicago takes about 15 - 20 minutes and you are very close to th
Very friendly staff and nice atmosphere. Found the room clean and presentable. Would request additional towels as they don't leave many in the room. Hotel service was warm and welcoming and agreed to hold onto baggage when room wasn't ready for early entry.