Lobby sitting area

Reviews of Budgetel Inn Glen Ellyn

2 out of 5
Budgetel Inn Glen Ellyn
675 Roosevelt Road, Glen Ellyn, IL

Reviews

5.8
Rating 10 - Excellent. 36 out of 241 reviews" "
Rating 8 - Good. 58 out of 241 reviews" "
Rating 6 - Okay. 45 out of 241 reviews" "
Rating 4 - Poor. 42 out of 241 reviews" "
Rating 2 - Terrible. 60 out of 241 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Oscar

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very bad
Stayed 1 night in Oct 2021

6/10 Okay

LISA, Woodridge

Travelled with partner
Liked: Staff & service, amenities
Looks like property is being updated. Definitely improved over my last visit, however, a mouse ran out from under the fridge and saw 2 roaches on the wall. The fridge looked like it's never been cleaned. Please don't forget to clean and take care of rodents and insects as you are updating!
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We’ll the price should’ve been a red flag, it’s been a while since o rented a room..gum was on our blanket, throw up on the couch…gap opening in the door and everything was not cleaned properly. I wish I had taken photos but you get what you pay for.
Stayed 1 night in Oct 2021

8/10 Good

ChiCa

Liked: Cleanliness, staff & service
It served it’s purpose. Everything was fine, could’ve done without waking up mid night for a drink and finding a baby roach.
Stayed 1 night in Oct 2021

8/10 Good

Melissa

Stayed 3 nights in Oct 2021

4/10 Poor

Laura

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but worn. The bathroom had been renovated fairly recently. I found out from the person that checked me in that they were going to close this property at the end of the month, which explains why they haven't done anything to renovate it. They do not serve breakfast or coffee (in room or in breakfast room) anymore nor do they have the pool available "due to Covid) I wouldn't touch that pool with a 10ft pole anyway. I chose to stay there because I was going to my 50th class reunion at Glenbard West in Glen Ellyn. I wanted to be close to the activities, etc. and, side-bar, when my family first moved to Glen Ellyn, in 1966, we stayed at this facility for two weeks. I was curious to see it again. It is definitely time to take it down and build a new facility in Glen Ellyn. Glen Ellyn is an affluent community and it is hard to believe that this is all Glen Ellyn has to offer. The woman who was cleaning the rooms was very pleasant and tidied up my room and brought fresh towels.
Stayed 2 nights in Oct 2021
Response from Dennis on 21 Oct 2021
Thank you for your business.

6/10 Okay

Holly

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2021
Response from Dennis on 21 Oct 2021
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, comfortable, friendly.
Stayed 1 night in Sep 2021
Response from Dennis Chitnis on 12 Sept 2021
Thank you for your stay & business.

8/10 Good

Klajdi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall wak ok, but they said no breakfast and pool becouse of covid.
Stayed 1 night in Sep 2021
Response from Dennis Chitnis on 12 Sept 2021
Thank you for your stay & business.

6/10 Okay

David

It is a no-frills place but, it was conveniently located, clean and the staff was good. It is ok.
Stayed 1 night in Sep 2021
Response from Dennis Chitnis on 12 Sept 2021
Thank you for your stay & business.

6/10 Okay

LAURA

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
It was kind of stinky. Lobby & room smelled like stale cigarettes & dirty carpet
Stayed 3 nights in Sep 2021
Response from Dennis on 21 Oct 2021
Sorry for your inconvenience during your stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice staff, limited services
When booking online, we were supposed to get included breakfast as was listed in the description with a few more things. There was no breakfast, no housekeeping during our 2 day stay, no recycling and we had to go ask for more supplies as we were 2, and the supplies provided before our arrival were for 1 person. The toilet paper is the worst quality, I recommend buying your own and bringing it. The staff was nice. Nothing bad to report on them. My only other concern was that we found 3 different bugs during our stay, at different times of day and places. 1 beetle type bug (might have been a small cockroach) in the bathroom, 1 fruit fly in the bed (not a bed bug) and 1 earwig on the dresser, which seemed to have fallen somehow as it was laying on its back, barely moving. There were 2 holes in the bathroom where the beetle might have come from, if not from the vent. Difficult to say. The bed was comfortable, the room was otherwise clean, and we had a fridge and microwave, which helped considering no breakfast was offered despite stating so during booking. The listing also mentioned there might be renovations going on, but there were none that we noticed.
Stayed 2 nights in Aug 2021
Response from Dennis Chitnis on 12 Sept 2021
Thank you for your stay & business.

8/10 Good

Von

Liked: Staff & service
Disliked: Amenities
Stayed 2 nights in Aug 2021

4/10 Poor

Laura

Stayed 1 night in Aug 2021

8/10 Good

Laura

Stayed 2 nights in Aug 2021

4/10 Poor

Tristan

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Rooms and establishishme
Stayed 3 nights in Aug 2021

10/10 Excellent

Armani

Great place
Stayed 1 night in Aug 2021
Response from Dennis Chitnis on 12 Sept 2021
Thank you for your stay & business.

8/10 Good

Verified traveller

Liked: Cleanliness
Good
Stayed 1 night in Aug 2021
Response from Dennis Chitnis on 12 Sept 2021
Thank you for your stay & business.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really only used to sleep. staff was friendly. good location near restaurants. easy to get to.
Stayed 1 night in Jul 2021
Response from Dennis Chitnis on 12 Sept 2021
Thank you for your stay & business.

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Dennis Chitnis on 12 Sept 2021
Thank you for your stay & business.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Gum on bedpost, torn curtains, horrible smoke smell, non functioning remote, gnats everywhere, walked thru spider web to shower
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Disliked: Amenities
Breakfast was included in my booking, but this was not provided. Had to beg for cleaning. Cleaning was done once in 4 to 5 days.
Stayed 21 nights in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t even stay. I tried canceling because the property was so dirty. Looked like it was a place with prostitution, the area did not look safe at all. Not only am I disappointed about the property but also with Expedia for not allowing me to cancel. It wasn’t like I just wanted a refund, I was booking another room down the street. I was concerned for my safety at that place
Stayed 1 night in Jul 2021

2/10 Terrible

Reinaldo

Disliked: Cleanliness, staff & service, property conditions & facilities
BED BUGS, got so many bites!
Me in my wife were staying here for our honeymoon, and the nights we slept there we woke up itching and when we went to shower we saw so many bites all over our bodies. we googled what the bites looked like and they matched what we had. On top of that it seems like there is a small family that lives there, which is not a big deal, but they let the kids scream at all hours of the night. We always go on trips and stay at hotels and this was the absolute worse one!
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms here are very dirty. A cockroach found its way into the fridge, the blankets were stained, and the floors weren't clean. I wouldn't stay here again despite the cheap price.
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities
We found hair in the bed and in the tube, the bathroom was dirty and smelled like pee.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Digustingly filthy and smelly
Stayed 1 night in Jun 2021

4/10 Poor

Wendy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness
Had fridge & microwave. Close to stores and gas and restraints. Great convenience there. Did not however like having to stuff plastic bags into all the cracks around door to keep pot smoke from hallway out of room.
Stayed 9 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe
Stayed 2 nights in Jun 2021

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Good location
Apart from noisy children playing in the hall and a mildly sketchy parking lot; the price was right and local amenities made it worthwhile.
Stayed 1 night in Jun 2021

2/10 Terrible

Donovan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT STAY THEY GOT BED BUGS
Stayed 1 night in May 2021

2/10 Terrible

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a disaster. The non-smoking room smelled strongly of smoke, as did the hallways. The fire alarm went off in the middle of the night due to people smoking weed in next door room and fire dept had to come while we all stood outside. There were no staff present when the fire alarm went off and none came during the half hour the fire dept was clearing the building. I learned that the hotel rents rooms to homeless people. It was smelly, dirty and definitely not worth the money. Avoid at all costs!
Stayed 1 night in May 2021

2/10 Terrible

Marqueese

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to be reimbursed
I was in The room for 30 min and got bit by bed bugs
Stayed 1 night in May 2021

10/10 Excellent

antroine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Abraham tesfay

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
The room was clean and well-maintained, with a refrigerator and microwave I had not expected. I booked a king bed with jetted tub in the bathroom and got 2 queens with regular tub, which was not a problem. Beds were super comfortable. There was no breakfast (advertised free breakfast on Expedia) due to state covid rules. A fun surprise: there is a big beautiful park with lots of water features directly behind the hotel. What a lovely view... and woke up to a chorus of singing birds!
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast 1 star
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

4/10 Poor

Dallas

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the normal Glen Ellyn demographic.
I had bed bug bites after my second night. The room had damage that had not been addressed prior to my stay. Pillows were mediocre at best normal size for a king and only 2 were provided for the stay. Burn stains all over the room. (Smoking room) All sorts of trampling and random noises throughout the night.
Stayed 2 nights in Feb 2021

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!☀️
It was great! Comfortable bed!!! Which is what i look for. I could care less about anything else. Bathroom was clean. Will be back!!
Stayed 2 nights in Mar 2021

6/10 Okay

Christine

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
so so
Front desk personnel were very polite and helpful. Room condition was a little rundown but very reasonable for price. Location was good and safe. However. I saw a roach in the sink and one in the bedroom/LR space and then a centipedes looking bug in the shower.
Stayed 1 night in Dec 2020
Response from Manny on 20 Dec 2020
Thank you for your stay at Budgetel Inn. We are sorry for your inconvenience and we hope to see you soon.

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smells horrible
Room was smelly. Hotel was smelly. This place needs to be burned down and rebuilt. It is in horrible shape. I wouldn’t stay there again if you paid me a million dollars.
Stayed 1 night in Dec 2020
Response from Manny on 20 Dec 2020
We sorry for inconvenience during your stay at Budgetel Inn. We will continue to improve the quality of our establishment. Thank you for your feedback.

6/10 Okay

Verified traveller

Good place to sleep
A little disappointed in accommodations, even though we didn't have high expectations for the discounted price. And we selected this location versus other options in Glen Ellyn because of its close proximity to where we would be spending our time while in Glen Ellyn. Happy we only needed the room for sleep and didn't have to spend a lot of time in it. We did not use housekeeping services for our room the entire time of our 3-night stay. 1) Room smelled. 2) 2 towels but only one wash cloth provided when reservation was for 2 people. 3) Found short black hairs on bathroom floor next to tub on arrival, which was cause for concern about cleanliness in a time of a pandemic; we elected not to use the shower. Glad I planned ahead by packing my own Clorox Wipes and Antibacterial Hand Soap (the Budgetel only provided 2 tiny bars of soap for sink and tub). 4) Saw a man (housekeeper?) turning over another guest room without a mask on - another cleanliness/pandemic concern. 5) No way to plug tub drain for bath. 6) Stains on bed sheets. 7) Floor mat by hotel entry door for our wing was not laying flat and was easy to trip on; I straightened it out myself since staff did not address it...the mat was also used to prevent door from closing/locking. 8) Communication difficulty with a staff member who was not fluent in English. 9) A positive note is that it was directly behind/walkable to a Dunkin Donuts for morning coffee.
Stayed 3 nights in Nov 2020
Response from Manny on 20 Dec 2020
We are sorry for trouble during your stay and we will work on to improve our facility for better. Thank you for your feedback.

6/10 Okay

Vitalii

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Manny on 5 Nov 2020
Thank you for your stay at Budgetel Inn.

6/10 Okay

Lia

Travelled with family
Disliked: Room comfort
I guess you get what you pay for!
Stayed 2 nights in Oct 2020
Response from Manny on 8 Oct 2020
Sorry for the inconvenience about your stay. Thank you for your feedback which helps us to improve our service.

4/10 Poor

David

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
ROOM itself was decent but door had been kicked in. Hallways and rest of the site is very run down. Gas was siphoned out of my tank!
Stayed 1 night in Jun 2020
Response from dennis on 1 Jul 2020
Sorry about your experience if you could let us know your date of stay and where exactly you parked your car we can check the surveillance camera. We have a 24 hr surveillance around the property and a theft on our property is not acceptable in any form. we will make sure to cooperate with local PD and catch the culprit.