Food and drink

Reviews of FairBridge Inn Express, Barrington

2.5 out of 5
FairBridge Inn Express, Barrington
405 West Northwest Highway, Barrington, IL

Reviews

5.4
Rating 10 - Excellent. 28 out of 261 reviews" "
Rating 8 - Good. 52 out of 261 reviews" "
Rating 6 - Okay. 54 out of 261 reviews" "
Rating 4 - Poor. 61 out of 261 reviews" "
Rating 2 - Terrible. 66 out of 261 reviews" "

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

4.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Ron

Travelled with family
Disliked: Staff & service, property conditions & facilities
I have never tried to check in and have to dial someone to show up. He then gives me a room key, tells me it might not work, and when we get to the room, it actually does not. Now I had to call him again just to get into the room. Burned out bulbs in the room and nowhere bedside to plug in a phone to charge. Shameful inn!
Stayed 1 night in Apr 2023

8/10 Good

Frank

Price is the #1 reason to stay here. I arrived after dinner and left before breakfast. In that case it is hard to find a better place: quiet, and bed was decent Would not recommend if you plan to spend extended time in the room. Decor was outdated, cleanliness OK.
Stayed 1 night in Mar 2023
Response from Fairbridge inn Express barrington on 3 Apr 2023
Thank you so much for your kind review. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

2/10 Terrible

Tapashi

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Creepy and Unclean
The hotel rooms are not very clean. The shower didn’t work at all. Water was coming in the sink only - and it was cold water only. The manager opened a different room for shower where hot water was coming but those room conditions were pathetic.
Stayed 1 night in Mar 2023
Response from DINESH ( Fairbridge inn expres on 16 Mar 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Matthew

Stayed 1 night in Dec 2022

8/10 Good

John

Travelled with group
Liked: Cleanliness
good
Response from Fairbridge inn Express barrington on 16 Dec 2022
Thank you so much for your kind review. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Andi

Stayed 1 night in Oct 2022
Response from Fairbridge inn Express barrington on 20 Oct 2022
Thank you so much for your kind review. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

2/10 Terrible

Dean

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place smelt moldy with the room having old and dirty furnishings. There were no dining facilities. No soda/water machines/the elevator was out of service. Personally, I was told by friends in the area that they would never tell anyone to stay there, Never going there again
Stayed 3 nights in Sep 2022

4/10 Poor

Eric

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold
The bathroom paint was peeling with mold underneath. A nasty looking stain on a chair in the room. This was my second time using the motel. This time, the room did not smell of smoke like last time. So, better. I picked the location purely for convenience. I only needed the room for a bed and shower. It satisfies that.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ambrianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Fairbridge inn Express barrington on 20 Oct 2022
Thank you so much for your kind review. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

4/10 Poor

Nora

Travelled with partner
Disliked: Property conditions & facilities
The office had such a bad oder Couldn’t wait to get out the room was so so. The carpets were horrible. But the price already reflects that
Stayed 1 night in Sep 2022

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible , dirty , unsanitary
Stayed 1 night in Sep 2022

6/10 Okay

Clayton

Liked: Staff & service
Disliked: Property conditions & facilities
Budget
Budget hotel that needs upgrading
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
My latest stay in Barrington, Il.
The check-in was excellent, as always. The rooms are clean but very dated. However, while attempting to move our luggage up to our room, I discovered the elevator isn't working. Had to lug it all up the stairs. The manager did apologize later and offered to help however we were already done. When attempting to connect to the internet I found that it was not working in our room or even in the hallway. We had no internet for 2 days before someone came out to fix it. .Management did let me use the front office internet. Latter that evening went to get ice and found that the ice machine isn't working either. Management did give me an ice try to make my own. and was very helpful in getting work arounds for these issues however they shouldn't have occurred. All these things need to be watched by management and kept in good working order.
Stayed 3 nights in Jul 2022
Response from Fairbridge inn Express barrington on 4 Aug 2022
Thank you so much for your kind words we really appreciate you taking the time out to share your experience with us. We try to fix the problam. sorry for your inconvenience. thanks have a nice night. -DINESH

4/10 Poor

D James

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pictures online looked nice, but looks can be deceiving. Property was old, run down. Parking was limited. Room smelled of stale cigarettes and not very clean. Burn spots on the carpet where previous occupants had dropped cigarettes prior to the the no smoking rules went into effect. AC blew nasty smelling air into room all night long. Bathtub area was not very clean. Towels were very old and thin. The best part of the experience was the desk clerk who when out of his way to help this senior couple get safely into their room, offering to help with luggage, etc. When arriving back from our evening event, parking was scarce. The desk clerk met us in the parking lot to help find us a parking spot and escorted me to my room, making sure I didn't trip on uneven walk-ways. I walk with a cane. 5 stars for the clerk; 2 stars for the property.
Stayed 1 night in Jul 2022
Response from Fairbridge inn Express barrington on 3 Aug 2022
Thanks for your feed back. sorry for your were unhappy.please come again we try to fix our problem.thanks for letting us know. have a good night

8/10 Good

Matthew

Liked: Cleanliness, staff & service
The hotel was as advertised - it's an older hotel well-maintained and clean, which is great if you want a cheap bed in the middle of suburbia. Right on the Northwestern Highway. Great for what I needed, but not a destination in itself.
Stayed 1 night in Jul 2022
Response from Fairbridge inn Express barrington on 20 Jul 2022
Thank you so much for your kind review. Mr Matthew. we really appreciate you taking the time out to share your experience with us. thanks have a nice night. -DINESH

2/10 Terrible

Denise Keller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible! Outside looks nothing like photo posted on site. Old, run down. Dirty inside. Stains on carpet, chair, walls, shower. Walked on towels as to not touch carpet. Hair dryer didn't work and toilet didn't flush. Surprisingly bed was ok. Don't stay here!
Stayed 1 night in Jul 2022
Response from Fairbridge inn Express barrington on 19 Jul 2022
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know Dinesh

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Harvey

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good location. Old building. Musty smell in hallway but no odor in room itself. Room safe disabled. Would have been nice if functional to put money and computer in. elevator not working but not a problem for a 2 story. Friendly staff.
Stayed 2 nights in Jul 2022
Response from Fairbridge inn Express barrington on 19 Jul 2022
Thank you so much for your kind review Mr Harvey. we really appreciate you taking the time out to share your experience with us. thanks have a nice day . -DINESH

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Fairbridge inn Express barrington on 6 Jul 2022
Thank you so much for your kind review. Lisa, we really appreciate you taking the time out to share your experience with us. thanks have a nice night. -DINESH

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Fairbridge inn Express barrington on 5 Jul 2022
Thank you so much for your kind review. we really appreciate you taking the time out to share your experience with us. thanks have a nice Day. -DINESH

6/10 Okay

Jacqueline

Liked: Staff & service
Disliked: Property conditions & facilities
Needs painting. Needs more power in shower. AC is VERY loud.
Stayed 3 nights in Jun 2022
Response from Fairbridge inn Express barrington on 27 Jun 2022
Thank you so much for your kind review.Jacqueline. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

8/10 Good

Matthew

Travelled with partner
Liked: Staff & service
Good price, convenient location just off the Northwest Highway. Building was a bit dated, but clean.
Stayed 1 night in Jun 2022
Response from Fairbridge inn Express barrington on 9 Jun 2022
Thanks for staying with us. We appreciate your feedback! Always come back. most welcome again Dinesh have a great day

8/10 Good

Thomas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older motel. It was clean and staff was friendly.
Stayed 1 night in Jun 2022
Response from Fairbridge inn Express barrington on 9 Jun 2022
Thank you so much for your kind review. Mr Thomas. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ice machine is broken. Some loud hotel guests all night.
Stayed 1 night in May 2022
Response from Fairbridge inn Express barrington on 10 Jun 2022
Thanks for your feedback. and sorry about ice machine is broken. per your convinence we fix ice machine as soon as possible.again sorry for your inconvinence thanks Dinesh

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room for a business trip. It was second floor inside not a outside door room. I will be booking again next year.
Stayed 2 nights in May 2022
Response from Fairbridge inn Express barrington on 15 Jun 2022
Thank you so much for your kind review. Mr William we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

6/10 Okay

Dale

Liked: Staff & service
Disliked: Property conditions & facilities
The price was ridiculously cheap. The outside is very rundown but my room was okay, clean and neat. The service was fine as a cheap motel goes. It was a serviceable night but I preferred not to take a shower as it just felt so cheap.
Stayed 1 night in May 2022
Response from Fairbridge inn Express barrington on 15 Jun 2022
Thank you so much for your kind review.Dale.. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

2/10 Terrible

Albert

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not book. Did not stay. Got charged. Thieves
Stayed 1 night in May 2022
Response from Fairbridge inn Express barrington on 15 Jun 2022
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

hilda

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the owner was awesome! i will be coming back! -Your friend Santiago!!!
Stayed 1 night in May 2022
Response from Fairbridge inn Express barrington on 15 Jun 2022
Thank you so much for your kind review.Hilda.. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

8/10 Good

Melissa

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in May 2022
Response from Fairbridge inn Express barrington on 10 May 2022
Thank you so much for your kind review.Melissa. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

6/10 Okay

Iveree

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Fairbridge inn Express barrington on 10 May 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owners are super nice,will take care of everything you need if possible,owner on property.
Stayed 7 nights in Apr 2022
Response from Fairbridge inn Express barrington on 24 Apr 2022
Thank you so much for your kind words Mr Robert.we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

4/10 Poor

Matthew

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very limited parking Very outdated room But excellent customer service by the manager
Stayed 1 night in Apr 2022
Response from Fairbridge inn Express barrington on 24 Apr 2022
Thank you for your feedback. We will be addressing your concerns.have a nice day. and always most welcome sir

10/10 Excellent

Colin

Stayed 2 nights in Apr 2022
Response from Fairbridge inn Express barrington on 19 Apr 2022
Thank you so much for your kind review.Colin we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

4/10 Poor

Brittany

Stayed 2 nights in Mar 2022

8/10 Good

Calvin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
The rates were reasonable and restaurant was close by.
Stayed 1 night in Feb 2022
Response from Fairbridge inn Express barrington on 9 Feb 2022
Thank you so much for your kind review.Mr Calvin we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Dated establishment with all the usual accom. dations. Seems to be a very 420 friendly place with no smoking signs everywhere. The room was clean and nicely kept up with. It was last minute I needed a room, the price was great so I gave it a shot. I would go back again.
Stayed 1 night in Jan 2022
Response from Fairbridge inn Express barrington on 9 Feb 2022
Thank you so much for your kind review. we really appreciate you taking the time out to share your experience with us. thanks have a nice Day. -DINESH

10/10 Excellent

Daniel

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where one can be torpid/get stuff done
Dennis I believe is the head honcho here and he is absolutely reasonable, and able to work with one when life goes awry. Very quiet and quaint. Great location, for instance, 20 mins to Woodfield mall, and an hr into the city; depends on where one is going.
Stayed 2 nights in Dec 2021
Response from Fairbridge inn Express barrington on 1 Jan 2022
Thank you so much for your kind words Mr Daniel. we really appreciate you taking the time out to share your experience with us. thanks have a nice night. -DINESH

2/10 Terrible

David

Over charges
Double charged me
Stayed 1 night in Dec 2021

10/10 Excellent

donald, Grand Blanc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
owner was very polite…assisted us even with our luggage…may not look perfect, but rooms are excellent
Stayed 2 nights in Nov 2021
Response from Fairbridge inn Express barrington on 7 Dec 2021
Thank you so much for your kind review. we really appreciate you taking the time out to share your experience with us. thanks have a nice night. -DINESH

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run
Check in was fine he’s very friendly & kind & tried to accommodate us with a smoking room. Big mistake- it’s terrible- dirty, bad plumbing, not well kept. We debated staying Bc we were so tired & trying to get a refund & couldn’t reach you. Non refundable for a reason- it’s a trap. Bad. Please refund immediately. Left during a disagreement with owner. He lied & said we were there 2 hours. Actually 20 minutes maybe- he was so nice we didn’t want to upset him but it was unbearable. We left. No refund- never again
Stayed 1 night in Nov 2021

8/10 Good

BENETHIA, carol stream

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice and friendly management. Great breakfast restaurant nearby called Southern Belle
Stayed 1 night in Nov 2021
Response from Fairbridge inn Express barrington on 20 Nov 2021
Thank you so much for your kind review.BENETHIA. we really appreciate you taking the time out to share your experience with us. thanks have a nice night. -DINESH

6/10 Okay

Harvin

Travelled with partner
Ok
Stayed 1 night in Nov 2021
Response from Fairbridge inn Express barrington on 9 Nov 2021
Thank you so much for your kind review Mr.Harvin. we really appreciate you taking the time out to share your experience with us. thanks have a nice day. -DINESH

8/10 Good

JAMES R

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021
Response from Fairbridge inn Express barrington on 1 Nov 2021
Thank you so much for your kind review. James R .we really appreciate you taking the time out to share your experience with us. thanks have a nice night. -DINESH

4/10 Poor

Bonnie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

6/10 Okay

mike

Disliked: Amenities
Stayed 1 night in Sep 2021

2/10 Terrible

Bridgette

Stayed 1 night in Sep 2021