We had a group of 7 couples. We were all headed to Six Flags which was only about a ten minute drive up the highway and this hotel is located conveniently right off the highway. The front desk staff were very friendly and the rooms were very clean. It was really nice having the outdoor seating area where we could all hang out and didn't have to worry about making too much noise for other guests. Overall it was excellent!
My family and I were driving cross country from Maine to Minnesota. We were 20 hours out when we hit the travel wall. By some sheer freak of luck we ended up at this crazy indoor water-park resort. It was perfect for our twin 6 year olds. The park was fun, well organized and safe. Cleanliness was top notch and the customer service was a close second to what we experienced in Disney. The is a perfect family resort for those with younger children. We ended up staying for an extra night.
The Park Hyatt provided very professional, high quality service. When the room we booked was not available on the first night they more than compensated for the inconvenience of having to move the next morning. The rooms were clean and beds comfortable. Housekeeping was superb. View of the lake from our room and the restaurant was spectacular. The outside rooftop patio was a real treat as we had some beautiful weather to enjoy during our trip. Also the meals we had at the hotel were terrific. Concierge and restaurant management were the best we have encountered.
I chose this hotel based on the review from previous visitors and we were very pleased with the choice. The front desk people were very friendly. The room looked new, even the carpet was clean and looked new. The king size bed was excellent. We slept like babies. My husband wanted to take the mattress home. All in all it was an excellent choice.
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