“Convenient, basic hotel with great service”
pros
- is visible from the JR Narita station
- walking distance from terrific restaurants on the other side of the station
- staff are pleasant, patient, and speak terrific English
- offered us a toy for our toddler
- free shuttle service to the airport was fast (~15-20 mins). first shuttle leaves at 7 am. they also had copies of the train schedule (10 mins) on hand if we needed to get to the airport earlier.
- they have 3-bed rooms, a rarity in hotels, which is much more affordable than getting 2 2-person rooms
neutral
- elevator runs from the ground floor, which is helpful for getting bags to the room with ease. however, i wonder about security, though that may just not be a concern here.
- the lobby is pleasant, though that means smokers are apt to hang out there as well. there are 2 non-smoking hotel floors out of 8.
- the rooms are not spacious, and would not be comfortable for long stays, but were perfect for our one-night stay
cons
- website is all in japanese, so it took a bit of internet guesswork to find a map of the area and the hotel's location, which turned out to be unnecessary since it was visible from the station
- one of the beds had a small stain on the mattress pad which could be seen through the sheet. that left me with an initially uneasy feeling about the cleanliness of my bed. the sheets, however, were clean.