All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I used to stay here for work, and they have done many upgrades to the rooms and facilities. Very happy to have stayed here. The staff were amazing just as I remembered
Ngapoko-Kinau
Stayed 2 nights in Mar 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 26 Mar 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the status quo.We look forward to welcoming you again.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 25 Mar 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We will continue to strive to improve our services to our guests without being satisfied with the status quo.We look forward to welcoming you again.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 14 Mar 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation and words of praise.We are not satisfied with our current status and will continue to strive to improve our services to our guests.We sincerely look forward to welcoming you again.Thank you.Best Regards,
8/10 Good
George Jui Chi
Travelled with family
3 Mar 2024
Liked: Cleanliness, staff & service
This hotel has been around for a long time so the structure and interior are a bit on the old side but it's clean. Also has shuttle services to and from airport as well as to one of the mall nearby.
George Jui Chi
Stayed 4 nights in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 4 Mar 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.
Great shuttle services to Narita airport & train. Great value for the cost!
James
Stayed 1 night in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 3 Mar 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your highest rating points and numerous words of praise.We are not satisfied with our current status and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
8/10 Good
miyuki, las vegas
28 Feb 2024
miyuki
Stayed 1 night in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 21 Mar 2024
Love the hotel and service for one-night stay over. They have a 7-eleven on site and a wonderful restaurant. Will come back again!
Catherine
Stayed 1 night in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 Mar 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and many words of praise.We are not satisfied with the current situation and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 Mar 2024
Thank you very much for choosing the International Garden Hotel Narita.However, we apologize for the inconvenience caused by the shuttle bus.We will reconsider this matter in the future.We sincerely apologize for the inconvenience caused.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 11 Feb 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Basic room amenities, clean and cosy, friendly staff
Mark
Stayed 2 nights in Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 6 Feb 2024
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
8/10 Good
Susy
5 Feb 2024
Susy
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 21 Mar 2024
Location is excellent as it is close to the temple , park and shopping mall. Very convenient.
Maryvic
Stayed 2 nights in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 3 Feb 2024
Thank you very much for using the International Garden Hotel Narita.We would also like to thank you for your compliments regarding our location and convenience.We are not satisfied with the status quo and will continue to strive to improve our services to our customers.All of our staff are looking forward to your next visit.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 Feb 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We look forward to seeing you soon on your next visit.
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 Feb 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 31 Jan 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and words of praise.We are not satisfied with the current situation,We will continue to strive to improve our services to our guests.We look forward to welcoming you back to our hotel again.Thank you.Best Regards,
Value for money hotel. Staff are very kind and helpful.
Tiong Seet
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 25 Jan 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
Older property, looked a little tired, but clean, well run, quiet, comfortable, great breakfast buffet, free shuttle to and from the airport and value price!
Mark
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 24 Jan 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for the many compliments on the cleanliness and comfort of the hotel, the convenience of the breakfast and shuttle bus service, and the high-cost performance.We are not satisfied with our current status and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 24 Jan 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for giving us the highest evaluation points.We are not satisfied with the current situation and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
10/10 Excellent
Marie
23 Jan 2024
Marie
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 13 Feb 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 24 Jan 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for giving us the highest evaluation points.We are not satisfied with the current situation and will continue to strive to improve our services to our guests.We look forward to welcoming you again.Thank you.Best Regards,
10/10 Excellent
Asa
19 Jan 2024
Asa
Stayed 1 night in Jan 2024
10/10 Excellent
ZIWEI
17 Jan 2024
ZIWEI
Stayed 1 night in Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 7 Feb 2024
Bigger room compared to the usual hotel in japan. Airport shuttle avalaible and convenient store nearby with a few dining options as well nearby. Good for hotel near airport
Ali
Stayed 1 night in Dec 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 1 Jan 2024
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for the many compliments on the room size, convenience store, and free shuttle bus service.We will continue to strive to improve our services to our guests without being satisfied with the status quo.We look forward to welcoming you again.Thank you.Best Regards,
I booked as an afterthought, since we just needed somewhere near the airport on our first night of a two-week trip, but it still remained my parents' favourite hotel breakfast for the entire trip. The room itself was a little tight for 3 beds and our luggage, but great value and great breakfast.
Mandy
Stayed 1 night in Dec 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 31 Dec 2023
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 29 Dec 2023
Thank you very much for having stayed at our hotel this time.Also, thank you again for having posted a review despite being busy.However, I apologize for any inconvenience caused by having you pointed out.We will continue to devote our efforts to improving based on your opinions so that we can offer you a better stay.We look forward to the your next visit to Japan, and thank you for receiving valuable opinions.Thank you.
Overall a good hotel that provides a shuttle to/from the airport, the train station and the mall. Their staff speak multiple languages, I believe. There is a conbini on the first floor, which is great. I had asked them to move two beds together against a wall so our small kids wouldnt fall off while asleep but they could not accommodate our request.
Kari
Stayed 1 night in Dec 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 25 Dec 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Thank you for the lovely and professional staff for a comfortable stay there.
Manami
Stayed 1 night in Dec 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 30 Dec 2023
Thank you very much for staying at our hotel the other day.We will continue to promote better service in the future.We sincerely look forward to your next visit.
10/10 Excellent
Patricia
23 Dec 2023
Patricia
Stayed 1 night in Dec 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 13 Jan 2024
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 15 Dec 2023
Thank you very much for choosing International Garden Hotel Narita.We would also like to thank you again for your high evaluation points and complimentary shuttle.We will strive to further improve our customer service in the future.We look forward to welcoming you again.Thank you.Best Regards,
Absolutely wonderful hotel with great reception service and cleanliness in the room is phenomenal. Highly recommend
Romila
Stayed 1 night in Dec 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 9 Dec 2023
Thank you very much for your stay at our hotel.We are grateful for receiving a valuable evaluation.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
10/10 Excellent
DAVID
7 Dec 2023
DAVID
Stayed 1 night in Dec 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 9 Dec 2023
先日はご宿泊頂きありがとうございました。またのご利用をお待ちしております。
8/10 Good
Charles
4 Dec 2023
Liked: Cleanliness, room comfort
Charles
Stayed 1 night in Nov 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 6 Dec 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 6 Dec 2023
この度は当ホテルをご利用いただきまして誠にありがとうございます。
10/10 Excellent
Marrietta Quirong
30 Nov 2023
Liked: Amenities
We liked the free shuttle to the airport, the front desk that welcomed us from Sri Lanka explained everything with maps of surrounding restaurants. The 7/11 store with souvenirs, food and water. The buffet with tasty food and the workers who helped us get the pancake machine working. Thank you so much, we had a wonderful trip.
Marrietta Quirong
Stayed 7 nights in Nov 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 5 Dec 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
Very good place. It is worth noting that the bus to the airport takes 30 minutes not a complaint since the service was smooth but something to be aware of.
Alvaro
Stayed 1 night in Nov 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 5 Dec 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.
located about 15 minutes from Narita Airport, we spent 24 hours in Narita just before flying back to Canada. The hotel was wonderful with very kind staff. There is also a 7-11 located inside the hotel. You can walk into town fairly easily as well. there is also a Buddhist temple with the most beautiful gardens within a 20 minute walk.
Mikayla
Stayed 2 nights in Nov 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 29 Nov 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
10/10 Excellent
Chocolate
24 Nov 2023
Liked: Cleanliness, staff & service
Chocolate
Stayed 2 nights in Nov 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 28 Nov 2023
Very quiet and buffet was really good. Very friendly staff too.
Pinky
Stayed 2 nights in Nov 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 25 Nov 2023
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your compliments on the food and the hospitality of our staff.We will continue to strive to improve our customer service.We look forward to welcoming you again.Thank you.Best Regards,
Stay a night due to early flight the next day. Great that the hotel have free shuttle to and from the airport. Water station for guest to refill water is a plus point too, sustainable and environmental friendly, keep it up :)
Si Ming
Stayed 1 night in Nov 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 24 Nov 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 22 Nov 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.Every employee will continue to devote so that we can offer you more hospitality when you next visit us.
The hotel have shuttle bus to airport, to train station, to nearby mall, very convenient.
But poor meal experience.
Margaret Suk Mei
Stayed 1 night in Nov 2023
Response from インターナショナルガーデンホテル成田 くちこみ担当 on 21 Nov 2023
Thank you very much for choosing the International Garden Hotel Narita.We would also like to thank you again for your compliments regarding the convenience of our shuttle bus service.However, we are very sorry that we could not meet your expectations regarding the meal.We will reconsider the menu with our chef.We look forward to welcoming you again.Thank you.Best Regards,