Dining

Reviews of Bura Resort, Chiang Rai

3 out of 5
Bura Resort, Chiang Rai
244 Moo 13, Ban Huafai, Tambol Bandoo, A Muang, Chiang Rai, Chiang Rai

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 124 reviews" "
Rating 8 - Good. 24 out of 124 reviews" "
Rating 6 - Okay. 2 out of 124 reviews" "
Rating 4 - Poor. 1 out of 124 reviews" "
Rating 2 - Terrible. 0 out of 124 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Food was excellent. Property was beautiful and clean.
Stayed 5 nights in Jan 2020

10/10 Excellent

Kris, Oregon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite resort stay ever. The staff was amazingly helpful and sweet. Bura is a magical paradise, well suited for connecting with nature. The craftsmanship of the room was inspiring and the restuarant served us delicious thai food. We walked to the waterfall within 15 minutes, and it is still close to the airport and town. I would highly recommend the deluxe room for honeymooners.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natural. No frills beauty. No fickle traveler type accomodation but true blue relaxing in the natural beauty of northern thailand. Absolutely loved the place
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in the mountains. You will definitely connect with nature. The staff was amazing. I find the staff here to be the nicest. They will go out of their ways to help you. They left me with good memories for the rest of my life. Life changing experience and I will be back. Hanna was my translator and she was a huge help to me on my solo trip to Thailand.
Stayed 6 nights in Sep 2019

10/10 Excellent

kim, HK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location , rooms spacious, staff very friendly n helpful, food also nice
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely wonderful. The location was great to get out of the busy city. The staff was beyond friendly—they make you feel like houseguests and make sure you know how to get to all the local spots (market, temples, hot springs), and they even drive you! The grounds are immaculate. We can’t recommend Bura enough
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are more than friendly. Room is so spacious. The atmosphere is also superb and best for those who need a good rest.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location and villas are amazing but what really makes this resort unique is the amazing staff. A big thankyou to all of them.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutley tranquil surroundings and food was divine
Stayed 2 nights in Apr 2019

10/10 Excellent

michel, NY, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax
We stopped for a couple of days to relax before the second part of our trip to Thailand. Bura resort is quiet, nestled in a beautiful garden. The staff is extremely nice and attentive and the food is great. We would go back without hesitation.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Special Place
We had read some hotel reviews before booking so we had a feeling it was a nice place to stay but we were still overwhelmed by what an amazing place The Bura is and how welcome the owners and staff make you feel. We were picked up from the airport by the owners, which we arranged by email through Hotels.com. The resort is a little out of the way but this is part of its charm and it is a beautiful tranquil location with amazing landscaping. The staff are all really friendly but not intrusive and they really went out of their way to help me with things like finding a laundry service (and taking me there and back). Taking me to buy a birthday cake for our friend, showing me the local market and booking massages for us at the nearby hot springs. They helped us with our transport arrangements, whether it was finding us a driver to take us to all the popular sites in the area or arranging taxis to pick us up from Chiang Rai Town when we visited there. They wrote directions to the Bura in Thai and gave us the resort's number in case we had any problems getting back. The accomodation is lovely and clean and very spacious. The breakfast menu is smaller than in some hotels but very tasty and makes a nice change from wasteful buffets in some hotels. The lunch and dinner menu was extensive and reasonably priced and we chose to come back and eat at the Bura most evenings because it is lovely eating out in the open air there. It really is a wonderful piece of paradise.
Stayed 4 nights in Feb 2019

10/10 Excellent

Chun seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort in Chiang Rai
This place is a steal. Only 8 villas on a beautiful lay out landscape and waterfalls. Villas are generous in size with huge bath room. Breakfast was good, choice of western or Thai and you can order more if you want. We have dinner here for 2 nights as the food was excellent and reasonable price.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal waterfalls. Frog serenades. Amazing service. Incredible bathroom with giant soaking tub plus two showers. Great food.
Stayed 2 nights in Feb 2019

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape to Paradise.
A beautiful resort away from the city. The villas were so beautiful and large. The shower and soaker tub was a real treat. Loved sitting on my private deck overlooking ponds and waterfalls and drifting off to sleep with the sounds of the jungle. The food was delicious and the staff were all very lovely. I highly recommend this beautiful resort if you want to make an escape to paradise. One thing to note is the WiFi was terrible. Hopefully they address that.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, unique, great beds! One of the most beautiful places I have ever stayed. Out of town, a little hard to get to, but totally worth it
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Bad location, very difficult to get, you will never to find in the night, cannot contact anybody to find out where is the resort,
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking which exceeded our expectations. Really nice place and super friendly staff. Well recommended.
Stayed 1 night in Dec 2018

10/10 Excellent

Wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars service!
Service was impeccable. Despite being busy at times, the resort hosts really extended their hospitality by offering to pick us to areas we wanted to go, be it to the hot spring or dining place. Gave ua a free upgrade of room to make it easier for my dad with a walking stick. The place was serene, perfect for a good getaway from the hustle and bustle of city life. For this kind of service, I would rate them 5 stars. They are truly deserving. Keep it up!
Stayed 2 nights in Dec 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay with Hannah and friends
Fantastic, amazing place. Hannah was so helpful, a real delight. I would love to employ her in one of my establishments. The room was fantastic l would recommend it to any one. The staff were lovely and made the stay memorable. Only one thing, the breakfast did not come up to the same high standard as the accommodation, sort of Hilton with a roadside little chef shame.
Stayed 1 night in Oct 2018

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other hotels, learn from Bura Resort staf kindness
What great and kind hosts! I wish people from the hotel and hospitality industry can learn from the staff of Bura Resort how they can genuinely be kind to guests even when they have been working all day long they still find it in them to be kind to their guests. Fantastic hotel, place, staff, rooms, ambiance, scenery and nature.
Stayed 5 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the jungle like setting of The Resort. The landscaping and the buildings were unique in appearance. The staff were very helpful in arranging a tour. Also very friendly. The food was excellent and reasonably priced
Stayed 2 nights in Sep 2018

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Little Resort, Beautiful Rooms
This is a small resort that has been carefully designed to complement the natural beauty of the location. The only suggestion to make is that it needs better signage for customers' first arrival, as it is quite remote.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018

10/10 Excellent

Jeannine, Cameron Park, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
Hannah is extremely helpful. Jazz and his wife are helpful and sweet. Resort is peaceful and beautiful. Outside of the main part of Chiang Rai, but worth the experience. Great value. Staff really wanted to ensure you were taken care of.
Stayed 3 nights in Feb 2018

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I been to Thailand for 25 years,this was the best hotel I ever stayed in.Hannah the housekeeper was so kind and helpful.If you come here you will have a special time.
Stayed 2 nights in Feb 2018

10/10 Excellent

Eric, Connecticut USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isolated Splendor
Our experience was wonderful. This was unlike any other "hotel" that I've staying in previously. There are roughly a dozen stand-alone villas spread out on a hillside that make up this property. The grounds are beautiful with streams, water-falls and gorgeous landscaping everywhere. Each villa is unique and isolated. The restaurant is basic, but served very good local cuisine. If you want to experience the outdoors in northern Thailand in a very comfortable setting, then the Bura Resort is an excellent choice. As an example, the staff warned us about hearing signing in the distance late at night. Apparently, the local hill people like to celebrate the new year by signing late into the evening. We were able to hear this, even over all of the croaking frogs! In particular, we enjoyed Hannah. Hannah was the on-site manager and was unbelievably helpful. When I needed to get some supplies from the local store, she gladly drove me into town. When I needed help arranging transportation to the balloon festival, she was wonderfully helpful in securing a dedicated driver for us. She also introduced us to a local coffee shop and drove us to and from the local hot spring.
Stayed 3 nights in Feb 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay. Large rooms in a fantastic garden area with man made waterfalls. Full of character in there outside design. It is not in the town centre so it is peaceful and quiet. Service from Jazz and his staff was very good.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Jazz and Hana are awesome people who will go out of their way to make you happy. I thoroughly recommend their place
Stayed 1 night in Feb 2018

10/10 Excellent

Jess, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible place to stay
It was the second time that I have stayed in this resort. It takes about 15 minutes drive from the city. The room and environment are good for relaxing and chilling. Definitely one of the great places to stay in Chiangrai with an affordable price!
Stayed 1 night in Feb 2018

8/10 Good

Sandra

Liked: Staff & service, property conditions & facilities
Mountain retreat
Great mountain setting. Quiet and serene. Was untypically cold during our stay and the place has no heat, whether in rooms or restaurant, so quite uncomfortable. Great service though staff does not speak any English.
Stayed 2 nights in Jan 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous rooms Let down by no-one around to assist with questions WiFi was atrocious very poor strength (sorry resort is full!!!! What? You only have half a dozen rooms!!) As I said Great rooms but no way 4 Star
Stayed 2 nights in Jan 2018

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, peaceful and full of nature.
This place is beautiful, well maintained and surrounded by nature. The room was hugue, with a living room, small fridge, wooden floors (beware if you have slippery socks!) Breakfast is very good, and all the people a super noce. Although is 30 minutes away from the city center is ideal if you want to have a romantic trip, since it is near a nice waterfall, hotsprings and a local market. Hannah was wonderful, she arranged a lady driver for the whole day and we had time to visit the white temple, the blue temple, black house, tea plantation, and a big waterfal that takes 30 to 45 minutes to get there and another back. It was great. They can pick you up from the bus station and back. The owner himself took us to the bus station on our way to Chiang Mai, really very nice people. Great place, lovely, would come back again but with boyfriend LOL.
Stayed 2 nights in Dec 2017

8/10 Good

Dominique, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax and disconnect
Incredible landscaping. Waterfall effects make you feel in another world
Stayed 1 night in Jan 2018

4/10 Poor

Disappointed

Liked: Cleanliness, room comfort
Disliked: Staff & service
NOT CUSTOMER FRIENDLY
We booked two rooms for two nights. I made it clear that my father was handicapped and could not use stairs. Even phoned them three days before we arrived, to remind them, they said no problem. We arrived and they gave him a room on THREE LEVELS with lots of stairs. Our room was the same. They said they couldn't move him as they were full. They said they had people checking out the next day so they could move us then. Next day I asked to be moved, but was told the manager would not allow it!!!! It was very clear that they were catering for Chinese visitors. Everyone else is a third class citizen. If you are Chinese, go there, if not, re-think... Lots of man-made waterfalls, but to us, it was more Disneyland than Thailand. Breakfast served cold both days.
Stayed 2 nights in Dec 2017

8/10 Good

Josh, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Absolutely beautiful grounds. Free shuttle to and from bus terminal - wish we knew about this on the way in! We hired a driver through the hotel which cost 2000 baht for 8 hours which was a very good way to see the major sights within a single day. There was no Wifi in our room despite this being advertised on Wotif. When I enquired about this I was told it was because the signal could not reach our room. I think they should put a signal extender or another router in the room if this is the case. There is a cooked breakfast set menu with 3 Western and 3 Thai options with no vegetarian options. We had to have jam on white toast and a plate of fruit which was nice but not quite filling.
Stayed 2 nights in Dec 2017

10/10 Excellent

Joy Joy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort
The staff is very friendly and helpful. Great place to stay and food is good too! A beautiful resort not to be missed and the staff will standby themselves at the airport to pick us up. My friend and I booked a tour package from other agency for the following day and knowing that we will miss the breakfast, the staff, Hanna specially went to prepare and pack some light snack for us to bring along although we did not book the tour package from them. Thank you very much the warm welcome and excellent service. 👍😃
Stayed 3 nights in Dec 2017

10/10 Excellent

Amy, Tallahassee, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem!
This place was fantastic! We loved the vibe and the views were incredible. The staff was incredibly friendly and welcoming. Wish we had more time to stay but our one night was great.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , away from it all
A wonderful relaxing hotel, very relaxing, ideal for honeymoon couples or those wanting a romantic get away . Still they can arrange very good guides if you want to tour the Chiang Rai area for very reasonable prices . You really fo feel you are next to nature at its most charming

10/10 Excellent

Tanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot
This resort is the heaven on earth! This was our second time here. Still loving it! The service is great, the room is perfect. Spacious and clean. Also very quiet, feel the nature. Only the food that can be improved.

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place with friendly staff
The Bura Resort is an outstanding hotel. The architecture and layout of this place is superb. The staff went out of their way to accommodate us. We had a beautiful room with a large deck and our own waterfall. The restaurant was superb and the attention to detail was appreciated. If you are in this area, you must stay here. I have been in many places and few are comparable to this. Good value and great vibe.

10/10 Excellent

mia , brisbane australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond amazing
I can not say enough good things about this resort. For starters pictures do not do it justice. The gardens are incredible and just walking around with all the waterfalls is super relaxing. the room was amazing. Huge bathroom, very comfortable king bed and lounge room as well. It is a bit of a distance from Chiang rai but well worth it. You can organise to be picked up and dropped off To the city or the airport. The staff went above and beyond what was expected of them. The internet in our room wasn't working vety well because of the distance so they organised our own little portable wifi in our room. Jazz (the manager) also drove us to the nearby hot springs and gave us a mobile phone with his number to call him when we wanted to be picked up. He also organised a private driver to take us to all the things we wanted to do on one of our days there. On the morning we left we had an early flight out so they opened the kitchen early for us to have breakfast. This place is absolutely amazing and I would recommend staying here.

8/10 Good

Don, Chiang Mai

Liked: Cleanliness, staff & service, room comfort
Very good staff, restaurant was better than expect
Enjoyed the stay, aa bit far from the destinations we went to but it sure was relaxing and very pretty grounds

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place with great staff
Amazing place, if just a bit hard to get to, would love to stay again and for longer

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, quiet, unusual and comfortable
A beautiful property, although we reserved last minute and they did not seem to know we were coming. It was low key and quiet and the cottages are absolutely gorgeous and comfortable. Restaurant was good, excellent soup. The only thing a little odd was how there was no real management presence. Staff were able to help out with transportation and arranging tours, but it just seemed a little abandoned. There were others staying at the property, but we never saw anyone. Not a real complaint, just a little unusual. It was really a beautiful place, and extremely nice and comfortable living space in lovely surroundings. I guess we just expected the presence of owners, managers, and other travelers. All of our needs were met when we went out of our way to inquire, but there was not even a book in the room with hotel or local information or options for sightseeing. No wifi in the room to help search for info. There was supposed to be free shuttle to and from airport, but we were not able to find a way to contact the hotel before we arrived and they were surprised by our arrival and not able to find our recently made reservation. I had to show it to them on my phone. All worked out fine and we really enjoyed our stay. The staff that were present were pleasant and the property looked like it was kept up well, although it was clearly an off time to visit. We enjoyed the beautiful view from our room. Transport to the airport at the end of our stay was free.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort