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GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Rooms
Centara Duangtawan Hotel Chiang Mai offers 500 air-conditioned accommodations with minibars and complimentary newspapers. Satellite television is provided. Bathrooms include bathtubs, bathrobes, makeup/shaving mirrors, and phones.
Rooms are equipped with dial-up Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A turndown service, in-room massages, and wake-up calls can be requested. Housekeeping is provided daily.
Room Amenities
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Showing 1 - 9 results (of 9)
“Centara Duangtawan”
As other reviewers noted, the key physical problems with the hotel are the outdated and run-down rooms, although I believe they are in the process of refurbishing them. Also, the pool is ridiculously too cold to even be useful. On the positive side, the gym is very good for a hotel gym. My biggest negative with the hotel was with the service. In 12 years of travelling throughout Thailand every year on holiday, and staying at dozens of hotels, I've never had as bad of service as at this hotel. It wasn't necessarily that the staff were mean; they just weren't smiling, they made no attempt to be nice, and everything seemed to be a "bother" to them (including me just checking in!). The doormen watched me lug my baggage from the taxi up the ramp into the hotel without bothering to offer to help. The reception clerk had no smile, gave me no greeting, and just seemed irritated that I was checking in. I was never greeted with so much as a "hello" or "good morning" at breakfast, even though I was always smiling and saying hello to them. The only person that ever smiled and laughed with me was the woman who cleaned my room one day. If you want to experience the "Thai Smiles", this is definitely not the hotel to stay at.
“Decent hotel, great location”
The hotel is located about a block from the popular night market, but about 5 blocks from the outer parts of the old city. The room was tidy and well kept, albeit a bit old by most standards.My biggest complaints are that the water sometimes smelled and that wireless Internet wasn't free. The pool and spa were lovely. The staff knew only bits of English, which was challenging at times.
“will be back again”
will be back again
“great location, poor service”
We arrived at the hotel and went to check in. They didn't have our combination of preferences as the hotel was fully booked. They offered and very abruptly either a smoking room or a twin room. We took the twin , which consisted of the room service folks shoving the beds together and leaving the single duvets. We also were looking for extra nights accomadation, but they were not helpful on this either. That said, the location of the hotel was great, but the service totally put me off.
“worth staying”
Good for shopping,dining sughtseeing. One thing to complain is crowded elevators. Good business & too many guests caused the traffic up & down from rooms.Overall is OK.
“Nice hotel”
It's standing in heart of Chiang mai, easy for to everywhere, I can eat all the night because it's near MC Donald 24 hrs, Burger King and 7-11, I love it
“Good location”
Good location. The room was clean and well kept. Very close to the night market. About a 15 min walk to the downtown area.
“Great spot”
Very clean and comfortable. Tuc Tuc,s parked out front will take you anywhere cheap.
“Very big hotel and very old”
stayed 2 nights it was not an enjoyable situation. The hotel is very large and old not kept well or up to date. The room had an old odor and the bed was uncomfortable, the tv had a broken panel, some of the channels did not work, wireless internet did not work most of the time and it was expensive, the staff was at least very friendly and helpful, they offer free pick up from the airport that was a plus and its right next to the night market, I dont know if I just got a bad room but I will never stay at this hotel again. The Le Meridien is across the street I think that will be my next hotel choice in Chiang Mai on my next visit. This hotel was not worth the money....
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
Additional reviews provided by 
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The preferred airport for Centara Duangtawan Hotel Chiang Mai is Chiang Mai (CNX-Chiang Mai Intl.) - 3.6 km / 2.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
