Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Posted 09-Jul-2015
Check in 等很久, check in 3pm太遲。酒店設計都很特別。前台的男工作人員比女工作人員有禮貌和笑容。
5 out of 5
Recommended
for Everyone
by A verified traveller from Hong Kong

Friendly staffs, prime location and nice environme

Posted 03-Jul-2015
Pros: The staffs are friendly and whenever you meet them. They would greet you.
Cons: I wanna take free shuttle to Central Festival. i saw the shuttle left without entering hotel. the entrance staff didn't realize and know such service
Location: The Night Bazaar and Asunarm Markets are in walking distance from hotel. There is 7-11 nearby and the Thai restaurant opposite is nice and cheap.
We took early flight to leave Chiang Mai. The staffs not only helped us to arrange taxi at early morning, they also helped us to prepare breakfast box before we asked them. I bought a internet SIM card but don't know how to activate. The staffs are very helpful to fix it.
Comment from Hotel Management
13-Jul-2015 by Reza, Hotel Management
Dear Iris Thank you for sharing constructive review of your recent stay at Anantara Chiang Mai. Needless to say we always love to make such a positive impression. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely Syahreza Ishwara General Manager
5 out of 5
Recommended
for Couples
by A verified traveller from Bangkok, Thailand

Great hotel

Posted 23-Jun-2015
Pros: facilities, design, staff friendlyness
Cons: atmosphere, lack of people at the bar even during happy hour
Great stay, great service, amazing hotel. Hotel staff was very friendly however seemed rushed a couple of times (pool + breakfast). Other 5 star hotels perform better.
Comment from Hotel Management
30-Jun-2015 by Reza, Hotel Management
Dear Jackie Thank you for sharing great review of your recent stay at Anantara Chiang Mai. Needless to say we always love to make such a positive impression. I will certainly discuss your comments and feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from San Juan, PR

Best Place to Stay in Chian Mai

Posted 14-Jun-2015
Have nothing more to say that I had an inpressive stay at the Anantara; exceeded our expectations in terms of design, service, location, food, accomodation, etc. Great to combine a resort stay with a cultural visit to the city.
Comment from Hotel Management
16-Jun-2015 by Reza, Hotel Management
Dear Raphael Thank you for sharing wonderful review of your recent stay at Anantara Chiang Mai. It is a pleasure to hear about your amazing story with us. Such positive feedback is extremely valuable to us, since it encourages our loyal associates to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxury stay

Posted 20-May-2015
Pros: exclusive and beautiful settings, classy furniture, and attentive staff.
Cons: Our suite is on the main street and a bit noisy at night.
Location: Great location. Walking distance to the market.
We had a wonderful time at the resort and felt special and well pampered. The resort is exclusive, elegant and classy. The staff are extremely attentive. The food is superb. I would highly recommend it to everybody.
Comment from Hotel Management
26-May-2015 by Reza, Hotel Management
Dear valued guest, Thank you for wonderful review of your recent stay at Anantara Chiang Mai. There is no doubt that the resort is well recognised internationally due to it's stunning architecture as well as it's personalised service. Needless to say, we are incredibly proud of the team here and their capacity to continually impress. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to hosting you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from hong kong

在市中心、飲食購物是最佳之選。

Posted 14-May-2015
酒店員工服務、细心有禮、房間舒適、泳池每對河景、只是較多蚊子、taxi 20 分鐘到達機塲、整體都在水平之上。
5 out of 5
Recommended
for Personal Event
by Vivian from 上海

清迈最好的酒店之一

Posted 21-Apr-2015 on Hotels
酒店设计很漂亮,东方式的简洁。服务很好。房间超大,对着河。晚餐也在河畔,点着灯,很浪漫。离古城不算远,就在阿奴沙市场后门。
5 out of 5
Recommended
for Families
by Vincent from 台灣

美麗的設計飯店

Posted 19-Apr-2015 on Hotels
飯店服務非常好,房間舒適也乾淨,餐點也不錯,整體非常美麗,可惜飯店有一些老舊,房間地板踩下去有些噪音,其他都是很不錯的
5 out of 5
Recommended
for Getaway With Friends
by Goodman from Taiwan

Wonderful stay

Posted 14-Apr-2015 on Hotels
Staffs are super friendly and helpful. Rooms are nice and food is good as well. The Environment is gorgeously beautiful and peaceful. Only the old consulate hall is under maintenance, so this brings a bit mess and smell to that area. Other than that, it's a wonderful hotel and worth paying visit again!
Comment from Hotel Management
27-Jun-2015 by Syahreza, Hotel Management
Dear Goodman Thank you for wonderful review of your recent stay at Anantara Chiang Mai. It sounds like you had wonderful stay while here in Chiang Mai. Needless to say we always love to make such a positive impression. Please accept my sincere apologize for any inconvenience you have experienced. Providing all of our valued guests with excellent customer service and the very best experience possible is of the utmost importance to us and we are pleased to inform that this beautiful building, and that interior design enhancements is ready to service from now on. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
4 out of 5
Recommended
for Couples
by LING HONG from Hong Kong

I enjoy a good stay

Posted 30-Mar-2015 on Hotels
I enjoy swimming by the river , Thai cuisine menu mixing with a vairety of western breakfast buffet is wonderful. They spend a lot of efforts in killing gems and insects , so that we can enjoy the breakfast very much even beside the river. Sun rise is is beautiful when I laid on the louge chair in the balcony . My wife said spa is fantastic . We will come back to Anatara again .
Comment from Hotel Management
13-Jun-2015 by Syahreza, Hotel Management
Dear LING HONG Thank you for sharing nice review of your recent stay at Anantara Chiang Mai. It is a pleasure to hear about your amazing story with us. Such positive feedback is extremely valuable to us, since it encourages our loyal associates to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to hosting you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syaheza Ishwara General Manager