Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane, Australia

Best service, great location

Posted 22-Mar-2015
We stayed here for our Honeymoon in March. The location is perfect, right on the picturesque river and 2 minutes from the night markets. The staff were also so polite, attentive and friendly. They spoke fluent English with a smooth accent - we never had trouble understanding them unlike other places in Thailand. We stayed in a suite and the benefits are 110% worth the upgrade. Check the hotel website as Expedia did not mention 3/4 of the inclusions. We would recommend to all our friends but not travel between March - May again as smoke was an issue in the city and blocked many views.
Comment from Hotel Management
25-Mar-2015 by Reza, Hotel Management
Dear Letitia Thank you for great review of your recent experience at Anantara Chiang Mai. It is a pleasure to hear about your amazing story with us at Anantara Chiang Mai Resort & Spa. Such positive feedback is extremely valuable to us, since it encourages our loyal associates to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Amorim

Nice stay

Posted 11-Mar-2015
Near from all happens in the city, need some improviment on building. Staff very friendly.
Comment from Hotel Management
12-Mar-2015 by Syahreza Ishwara, Hotel Management
Dear ValeriaA Thank you for nice review of your recent stay at Anantara Chiang Mai. Needless to say we always love to make such a positive impression. I will certainly discuss your comments with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Sydney Australia

Very good hotel

Posted 16-Feb-2015
Pros: Hotel was in a very good part of town. we were able to get to all places, either walking or took-took.
Cons: Our room was not really a twin as the beds were very small and the room was small.
Location: In great town. Night market just down the road
Hotel staff were excellent, so helpful, nothing we asked for was a problem. Food and cocktails were excellent.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom tokyou

快適でゆったりできます。

Posted 16-Feb-2015
Pros: ロケーションの良さ、敷地の広さ、開放感、スタッフのフレンドリーな応対がなかなか良い。 ナイトバザールに徒歩で行けて、川辺の散策に癒される所が良い。
Cons: 洗面台の蛇口の長さを短くすること。 シャワールームの床を2センチ低くすること。
Location: ナイトバザールまで徒歩圏内、城壁までツクツクで5〜10分圏内、
町に近い割には喧噪感がなくて河に面していて、とてもロケーションがいいです。 お部屋はモダンで、快適ですが洗面台の蛇口が長過ぎて顔が洗いにくく、シャワールームも 見えすぎたり、水が流れ出たり、、、と実用性には不便なところがありますが、 窓からの眺めと開放感は最高です。
Comment from Hotel Management
06-Mar-2015 by Syahreza, Hotel Management
Dear hisahisa Thank you for sharing nice review of your recent stay at Anantara Chiang Mai. Needless to say we always love to make such a positive impression. I will certainly discuss yourcomment with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 03-Feb-2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Taipei

大推,整體服務非常棒的飯店

Posted 25-Jan-2015
Pros: 1.大廳Lounge令人放鬆的美麗景觀 2.豐富多元的早餐搭配悠閒河景 3.客房陽台上令人躺著就不想動的臥榻 4.親切的Staff讓人感覺家的溫暖
Cons: 1.晚餐唯一可惜的是河邊另一家很吵的餐廳有時會有人唱Karaoke,分貝非常高破壞了一些用餐的浪漫氣氛。 2.客房內音響如有更多的音樂選擇會更好 3.建議音響旁的iphone 4接頭可以提供不同機型轉接頭(我的是iphone 6 plus)
Location: 飯店位置離機場15分鐘左右。如果搞得清楚方向其實走到鬧區不會太遠。最推薦的是舊城內的週日市集,非常好逛。
說到清邁旅遊,好幾位同事都跟我推薦這家飯店,看看他在tripadvisor上面排名第三,二話不說就決定要入住了。我是在今年1/16-1/18入住兩晚,因為是要慶祝結婚兩週年的關係,所以特別寫信給飯店並詢問其他細節,沒多久就得到飯店訂房專員Mr.Pudith Kaewpisarn善意並迅速的回應,這讓我在還沒入住即對這家飯店有了非常好的印象,非常感謝他的安排。因為班機很早到的關係,所以我和先生決定先去飯店放行李,沒想到他們真的讓我們提早check-in,從一開始Ms.Pui親切接待的流程,到房間內所有的軟硬體設備,下午房間內準備的結婚紀念日驚喜,一直到晚上用心的Turn-down Service..等等,我都給予高度的評價,確實是五星級飯店的水準。另外也很推薦大家可以到一樓的The Restaurant用餐,雖然他們早午晚餐都是在同一個地方,但晚餐菜色的水準及河邊用餐時的浪漫氣氛真得是外面找不到的。網路上有人評價說用餐時蚊子很多,但我在入住期間完全沒有被蚊子咬過,開夜床服務後他們也會在房內貼心的放上電蚊香。值得一提的是櫃檯會有說中文的服務員,任何旅遊資訊都可以協助回答。來清邁旅遊,選這家就對了。
Comment from Hotel Management
28-Jan-2015 by Syahreza, Hotel Management
感谢您对我们酒店的支持和厚爱,酒店也在进行各方面创新,我们一定会加倍努力为您提供更好的服务,希望您再次光临。 此致 安纳塔拉清迈总经理Mr.Syahreza Ishwara
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice minimalist style hotel

Posted 23-Jan-2015
Great interior design, minimalist style, very thoughtful. Staff very friendly. Amazing level of service. Great recommendations for the things to see and restaurants as well as best ways to get there.
Comment from Hotel Management
24-Jan-2015 by Syahreza, Hotel Management
Dear Traveler Thank you for nice review of your recent stay at Anantara Chiang Mai. There is no doubt that the resort is well recognised internationally due to it's stunning architecture as well as it's personalised service. Needless to say, we are incredibly proud of the team here and their capacity to continually impress. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 15-Jan-2015 on Hotels.com
4 out of 5
Recommended
for Couples
by jiajunfrom Gilbert, AZ

Great Stay

Posted 15-Jan-2015 on Hotels.com
The service of hotel is outstanding. It's next to the river, which you will enjoy the breakfast with fascinating sunrise. All the staffs are very attentive. Anatara is very near the night bazzar (if i spell it right...) If you good at motorbike, rent one. It will brings you to anywhere in the old town in 15 mins. I enjoyed staying in this hotel. Although the room is a bit small (basic one).
Comment from Hotel Management
28-Mar-2015 by Syahreza, Hotel Management
Dear jiajun Thank you for positive review of your recent experience at Anantara Chiang Mai. I am so happy that you had a great experience overall. As you correctly pointed out, we are close to all the action that the town has to offer with the Night Markets a simple stroll down the street. we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Getaway With Friends
by xia

This traveller left a rating score only Posted 14-Jan-2015 on Hotels.com