Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Taipei

大推,整體服務非常棒的飯店

Posted 25-Jan-2015
Pros: 1.大廳Lounge令人放鬆的美麗景觀 2.豐富多元的早餐搭配悠閒河景 3.客房陽台上令人躺著就不想動的臥榻 4.親切的Staff讓人感覺家的溫暖
Cons: 1.晚餐唯一可惜的是河邊另一家很吵的餐廳有時會有人唱Karaoke,分貝非常高破壞了一些用餐的浪漫氣氛。 2.客房內音響如有更多的音樂選擇會更好 3.建議音響旁的iphone 4接頭可以提供不同機型轉接頭(我的是iphone 6 plus)
Location: 飯店位置離機場15分鐘左右。如果搞得清楚方向其實走到鬧區不會太遠。最推薦的是舊城內的週日市集,非常好逛。
說到清邁旅遊,好幾位同事都跟我推薦這家飯店,看看他在tripadvisor上面排名第三,二話不說就決定要入住了。我是在今年1/16-1/18入住兩晚,因為是要慶祝結婚兩週年的關係,所以特別寫信給飯店並詢問其他細節,沒多久就得到飯店訂房專員Mr.Pudith Kaewpisarn善意並迅速的回應,這讓我在還沒入住即對這家飯店有了非常好的印象,非常感謝他的安排。因為班機很早到的關係,所以我和先生決定先去飯店放行李,沒想到他們真的讓我們提早check-in,從一開始Ms.Pui親切接待的流程,到房間內所有的軟硬體設備,下午房間內準備的結婚紀念日驚喜,一直到晚上用心的Turn-down Service..等等,我都給予高度的評價,確實是五星級飯店的水準。另外也很推薦大家可以到一樓的The Restaurant用餐,雖然他們早午晚餐都是在同一個地方,但晚餐菜色的水準及河邊用餐時的浪漫氣氛真得是外面找不到的。網路上有人評價說用餐時蚊子很多,但我在入住期間完全沒有被蚊子咬過,開夜床服務後他們也會在房內貼心的放上電蚊香。值得一提的是櫃檯會有說中文的服務員,任何旅遊資訊都可以協助回答。來清邁旅遊,選這家就對了。
Comment from Hotel Management
28-Jan-2015 by Syahreza, Hotel Management
感谢您对我们酒店的支持和厚爱,酒店也在进行各方面创新,我们一定会加倍努力为您提供更好的服务,希望您再次光临。 此致 安纳塔拉清迈总经理Mr.Syahreza Ishwara
5 out of 5
Recommended
for Everyone
by A verified traveller

Very nice minimalist style hotel

Posted 23-Jan-2015
Great interior design, minimalist style, very thoughtful. Staff very friendly. Amazing level of service. Great recommendations for the things to see and restaurants as well as best ways to get there.
Comment from Hotel Management
24-Jan-2015 by Syahreza, Hotel Management
Dear Traveler Thank you for nice review of your recent stay at Anantara Chiang Mai. There is no doubt that the resort is well recognised internationally due to it's stunning architecture as well as it's personalised service. Needless to say, we are incredibly proud of the team here and their capacity to continually impress. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Bangkok

Prachtig design hotel vlak bij het stadscentrum

Posted 12-Dec-2014
Dit hotel heeft een heel mooi, minimalistisch design. Door het intense gebruik van hout heeft het toch een warme uitstraling. De kamers, het zwembad, het restaurant, de fitness ruimte,...alles was piekfijn in orde en op het niveau dat je van een 5-sterrenhotel mag verwachten. Wij gaan beslist terug.
Comment from Hotel Management
16-Dec-2014 by Syahreza, Hotel Management
Dear Bart van Thank you for sharing your comments about your recent experience at Anantara Chiang Mai and I am delighted to hear that you rank us so highly. There is no doubt that the resort is well recognised internationally due to it's stunning architecture as well as it's personalised service. Needless to say, we are incredibly proud of the team here and their capacity to continually impress. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bangkok

Must stay place in Chiangmai

Posted 09-Dec-2014
Pros: cleanliness
Cons: at the rate/night - why not give mini bar as a complimentary?
wonderful/ friendly staff/ excellent food and great service
Comment from Hotel Management
23-Dec-2014 by Syahreza, Hotel Management
Dear Khun Arthit It is a pleasure to hear about your amazing story with us at Anantara Chiang Mai Resort & Spa. Such positive feedback is extremely valuable to us, since it encourages our loyal associates to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel and convenience to everywhere

Posted 06-Dec-2014
Pros: Room
Location: Night Bazaer is very close to hotel and just need 5 minutes walk to seafood market.
Although the hotel area is not large, the room size is large and comfortable. Super clean environment, nice restaurant beside river, service is good. Only disadvantage is too many Chinese lived here so sometimes quite noisy.
Comment from Hotel Management
11-Dec-2014 by Syahreza, Hotel Management
Dear Traveler Thank you for sharing positive review of your recent stay at Anantara Chiang Mai. I am delighted to know that overall you had a wonderful experience with us. It is a pleasure to hear about your amazing story with us. Such positive feedback is extremely valuable to us, since it encourages our loyal associates to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Malaysia

Brilliant Birthday Weekend Retreat Treat

Posted 07-Nov-2014
Pros: Hotel was full but you would never have know it. Lovely calm atmosphere
Cons: Bit pricey
Fantastic location overlooking the river - very quiet and tranquil yet still close to everything.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom edmonton alberta

Close to local restaurants and easily accessible

Posted 29-Oct-2014
This hotel was good. My husband and I stayed for 3 nights. The location is great you can walk across the street and get good food for a cheap price. The night market is literally around the corner and great to visit. There are laundry places, coffee shops, and restaurants surrounding the hotel. The only downfall is being by the river, there was so much noise so we didn't get the best of sleeps.
Comment from Hotel Management
04-Nov-2014 by Syahreza, Hotel Management
Dear Traveler (edmonton alberta) Thank you for sharing review of your recent stay at Anantara Chiang Mai. Our guests’ comfort means the world to us, and we appreciate the opportunity to review our policies and procedures so that we can continuously improve guest satisfaction. Most notably our resort’s prime city location and scenic riverside setting mean the presence of city traffic and wildlife, such as our resident frogs. To minimise noise disturbance, all of our guestrooms are designed with teak wood doors to help soundproof the bedroom interior, and we also provide ear plugs so that guests can enjoy a good night’s sleep. We appreciate our guests understanding that our enviable location is also subject to tropical wildlife and the heart of urban life, and will be reassessing ways to improve comfort levels even further in the future. Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
by Flashpacker

This traveller left a rating score only Posted 26-Oct-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified travellerfrom 广州

舒适的酒店

Posted 22-Oct-2014
Pros: 服务、设施、设计风格、员工的良好的态度,酒店餐厅的位于河旁,让人一大早就能有一个很好的心情,泳池非常漂亮,且很实用,因为是狭长的形状,所以可以同时提供给更多的客人在泳池边晒太阳。
Cons: 酒店如果能提供更多的娱乐项目会更好。
Location: 酒店正坐落在梅萍河旁边,出酒店门后离城市的主要的景点和餐馆都不远,且有一个桥可以直接去到河的对面,那里也有许多餐馆,很好,闹中取静。
名不虚传的酒店,整个酒店的设计简约现代,且与传统的旧建筑又能很配合。泳池和水景的设计让整个度假村显得非常灵动,虽然度假村走的是设计感很强的路线,但酒店的设施同样非常实用、现代且贴心,如每个房间的大玻璃配的电动的窗帘既美观又实用,每个房间的阳台上的躺椅让人既可以在阳台上晒太阳,又可以有一定的隐私。泳池与荷花池配合的天衣无缝,感觉就像无边泳池。酒店非常安静,位置也很好座落在梅萍河旁,且离城市的主要景点和设施也不远。酒店的员工非常好,服务也很贴心,他们每天都整理房间二次,让你从外边吃完晚餐回来后,好像又是一个新的一天的感觉,非常好。
Comment from Hotel Management
29-Oct-2014 by Syahreza, Hotel Management
非常感谢您的支持与厚爱.我们酒店正在各方面进行提高和完善,只为能给您提供更好更高的服务。我们也衷心欢迎您下次光临。 此致 安纳塔拉清迈总经理 Syahreza Ishwara General Manager
5 out of 5
Recommended
for Couples
by A verified travellerfrom uk

Lovely hotel close to night market

Posted 17-Oct-2014
Pros: Pool and river view
Cons: Room lighting
Location: Near night market, easy walk to old city and on the river
Everything about the hotel just makes you want to stay there rather than explore. Only negative point for me was the room lighting at night was too dark.
Comment from Hotel Management
22-Oct-2014 by Syahreza, Hotel Management
Dear helby Thank you for sharing your review of your recent Anantara Chiang Mai experience. As you correctly pointed out, we are close to all the action that the town has to offer with the Night Markets a simple stroll down the street. Needless to say we always love to make such a positive impression and I will certainly discuss your comment and feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. Once again thank you and hope it won't be too long to welcome you back to Anantara Chiang Mai Resort & Spa in the near future. Yours sincerely, Syahreza Ishwara General Manager
Comment from Hotel Management
22-Oct-2014 by Syahreza, Hotel Management
Dear helby Thank you for sharing your review of your recent stay at Anantara Chiang Mai. As you correctly pointed out, we are close to all the action that the town has to offer with the Night Markets a simple stroll down the street. Needless to say we always love to make such a positive impression and I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. Once again thank you for your comment and hope it won't be too long to welcome you back to Anantara Chiang Mai Resort & Spa in the near future. Yours sincerely, Syahreza Ishwara General Manager