Ratings based on 14 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller

Posted 30-Aug-2014
Room 118 the safe would not lock and there was no privacy as other guests used the front of this and other units as a short cut to the pool. I have suggested that a solid barrier be erected to prevent this
Comment from Hotel Management
04-Sep-2014 by Syahreza, Hotel Management
Dear Traveler Thank you for your review and constructive feedback of recent experience at Anantara Chiang Mai. Please accept my apologize for any inconvenience you had caused and I will certainly discuss your recommendations with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai. Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Bangkok

Sublime

Posted 19-Aug-2014
Pros: Everything was nice. I was taken with the architecture -- there is a light well next to the bathroom, which made it bright and cheerful.
Cons: The meal was wonderful, but I would have liked more variety in the choice of sauces accompanying my main course. That's really the only suggestion.
Location: Right along the Ping River -- very relaxing to watch the activities on the river.
Everything about the Anantara, Chiang Mai, is wonderful. The room was large and comfortable; I loved the balcony, where I spent the afternoon reading and relaxing. The hotel itself is a work of art, and it was fun just to walk around and explore. I had dinner outdoors, right next to the river -- excellent meal, nice glass of wine, good service. Not inexpensive, certainly, but definitely worth the splurge.
Comment from Hotel Management
24-Aug-2014 by Syahreza, Hotel Management
Dear Craig It is a pleasure to hear about your amazing story with us at Anantara Chiang Mai Resort & Spa. Such positive feedback is extremely valuable to us, since it encourages our loyal associates to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to hosting you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by ray from Hampshire UK

You won't be disappointed !

Posted 01-May-2014
Pros: Said above
Cons: More colour in the corridors
Location: I went mountain biking with local company . A 5000 ft decent ,(very roughly !) I chose the 'Easy ' route . It was mostly downhill & demanding
Only 1500 characters to say all the good things about this hotel - 5000 is not enough ! Placed near the city centre , this is a riverside oasis of calm , good taste and cleanliness . It is well built wit quality fittings & designed with great architectural thought . Service is first class , food excellent , cleanliness is unfaulted ,very difficult to find any criticism . Maybe some more colour added to the corridors as they look too minimalist . This is a fault of many ' bijou' style hotels . I will book longer next time so as to spend more time in the hotel relaxing & incorporating more days mountain biking .
5 out of 5
Recommended
for Getaway With Friends
by Marge from California

Posted 31-Mar-2014 on Hotels.com
The service is unsurpassable
4 out of 5
Recommended
for Overnight Stay Before Destination
by Scamfinder from Sydney Australia

Nice hotel but in need of a refurbishment in parts

Posted 30-Mar-2014 on Hotels.com
Stayed one night prior to return to Sydney Australia. Staff were great apart from the security guard in the basement who wasn't aware you could access the reception internally instead of having to walk up the driveway to the entrance. The hotel was clean with the exception of the shower and toilet area in the room. Other than that the room was very clean and well appointed. The pool area was beautiful as was the location where breakfast was served. Service by staff whilst in the pool area was second to none. We did not use the spa services and considered it overpriced. The hotel in some areas is looking tired which may be the reason it changed hands in the past six months. It appears the new owners are trying to sell time share on some if not all of the apartments which I don't believe would benefit guests staying in the future. The only real downside to our stay was that guests staying in one of the apartments on the ground floor with about three children where the kids thought they owned the place and used it as a noisy playground without any staff intervening. The rooms surround a courtyard which makes the noise all that worse. Only last comment is that the Hotel is close to the night market, Thapee Road tourist area and Pantip plaza for those PC technophobes out there. Happy travelling!
5 out of 5
Recommended
by JP from London

Happily Reassured

Posted 04-Mar-2014 on Hotels.com
Great location. Friendly, attentive staff. Well designed and appointed rooms with plenty of drawer and hanging space; all very well thought out. I knew it in its former guise as the Chedi and things have not dropped off at all. If fact there's every indication the new owners will be taking it to even greater heights. Splendid riverside dining terrace with chef to match and a pool you can actually get a decent swim in. The very best location and a great hotel to come home to every evening, a true oasis.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 12-Feb-2014 on Hotels.com
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 05-Feb-2014 on Hotels.com
5 out of 5
Recommended
by Elena from Australia

Fantastic service, great location

Posted 27-Jan-2014 on Hotels.com
5 out of 5
Recommended
by catarin from sydney

This traveller left a rating score only Posted 24-Jan-2014 on Hotels.com