Ratings based on 74 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveller from Bangkok, Thailand

Great hotel

Posted 23-Jun-2015
Pros: facilities, design, staff friendlyness
Cons: atmosphere, lack of people at the bar even during happy hour
Great stay, great service, amazing hotel. Hotel staff was very friendly however seemed rushed a couple of times (pool + breakfast). Other 5 star hotels perform better.
Comment from Hotel Management
30-Jun-2015 by Reza, Hotel Management
Dear Jackie Thank you for sharing great review of your recent stay at Anantara Chiang Mai. Needless to say we always love to make such a positive impression. I will certainly discuss your comments and feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from San Juan, PR

Best Place to Stay in Chian Mai

Posted 14-Jun-2015
Have nothing more to say that I had an inpressive stay at the Anantara; exceeded our expectations in terms of design, service, location, food, accomodation, etc. Great to combine a resort stay with a cultural visit to the city.
Comment from Hotel Management
16-Jun-2015 by Reza, Hotel Management
Dear Raphael Thank you for sharing wonderful review of your recent stay at Anantara Chiang Mai. It is a pleasure to hear about your amazing story with us. Such positive feedback is extremely valuable to us, since it encourages our loyal associates to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Luxury stay

Posted 20-May-2015
Pros: exclusive and beautiful settings, classy furniture, and attentive staff.
Cons: Our suite is on the main street and a bit noisy at night.
Location: Great location. Walking distance to the market.
We had a wonderful time at the resort and felt special and well pampered. The resort is exclusive, elegant and classy. The staff are extremely attentive. The food is superb. I would highly recommend it to everybody.
Comment from Hotel Management
26-May-2015 by Reza, Hotel Management
Dear valued guest, Thank you for wonderful review of your recent stay at Anantara Chiang Mai. There is no doubt that the resort is well recognised internationally due to it's stunning architecture as well as it's personalised service. Needless to say, we are incredibly proud of the team here and their capacity to continually impress. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to hosting you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from hong kong

在市中心、飲食購物是最佳之選。

Posted 14-May-2015
酒店員工服務、细心有禮、房間舒適、泳池每對河景、只是較多蚊子、taxi 20 分鐘到達機塲、整體都在水平之上。
4 out of 5
Recommended
for Couples
by LING HONG from Hong Kong

I enjoy a good stay

Posted 30-Mar-2015 on Hotels
I enjoy swimming by the river , Thai cuisine menu mixing with a vairety of western breakfast buffet is wonderful. They spend a lot of efforts in killing gems and insects , so that we can enjoy the breakfast very much even beside the river. Sun rise is is beautiful when I laid on the louge chair in the balcony . My wife said spa is fantastic . We will come back to Anatara again .
Comment from Hotel Management
13-Jun-2015 by Syahreza, Hotel Management
Dear LING HONG Thank you for sharing nice review of your recent stay at Anantara Chiang Mai. It is a pleasure to hear about your amazing story with us. Such positive feedback is extremely valuable to us, since it encourages our loyal associates to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to hosting you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syaheza Ishwara General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Brisbane, Australia

Best service, great location

Posted 22-Mar-2015
We stayed here for our Honeymoon in March. The location is perfect, right on the picturesque river and 2 minutes from the night markets. The staff were also so polite, attentive and friendly. They spoke fluent English with a smooth accent - we never had trouble understanding them unlike other places in Thailand. We stayed in a suite and the benefits are 110% worth the upgrade. Check the hotel website as Expedia did not mention 3/4 of the inclusions. We would recommend to all our friends but not travel between March - May again as smoke was an issue in the city and blocked many views.
Comment from Hotel Management
25-Mar-2015 by Reza, Hotel Management
Dear Letitia Thank you for great review of your recent experience at Anantara Chiang Mai. It is a pleasure to hear about your amazing story with us at Anantara Chiang Mai Resort & Spa. Such positive feedback is extremely valuable to us, since it encourages our loyal associates to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Families
by Madoka from 東京

モダンと古き佳きタイ文化のミックス

Posted 19-Mar-2015 on Hotels
毎年訪れるチェンマイで是非宿泊してみたかったホテル。モダンな建築デザイン。 朝食はアウトドアで快適、種類も豊富。クラブラウンジも使ったが、こちらは貧相。 シャングリアなどに比べると1/3くらいの量。
4 out of 5
Recommended
for Everyone
by A verified traveller from Amorim

Nice stay

Posted 11-Mar-2015
Near from all happens in the city, need some improviment on building. Staff very friendly.
Comment from Hotel Management
12-Mar-2015 by Syahreza Ishwara, Hotel Management
Dear ValeriaA Thank you for nice review of your recent stay at Anantara Chiang Mai. Needless to say we always love to make such a positive impression. I will certainly discuss your comments with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5 out of 5
Recommended
for Couples
by HSIAO HAN from Taiwan

Wonderful

Posted 07-Mar-2015 on Hotels
Wonderful
Comment from Hotel Management
16-May-2015 by Syahreza, Hotel Management
Dear HSIAO HAN Thank you for wonderful feedback of your recent stay at Anantara Chiang Mai. I am delighted to know that overall you had a wonderful experience with us. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
4 out of 5
Recommended
for Getaway With Friends
by Zoe from 台灣

喧鬧,可否請飯店人員勸說以免影響其他房客

Posted 04-Mar-2015 on Hotels
中國過年前往,lobby一堆陸客喧鬧,飯店人員未像清邁四季分別勸說,泳池也如同上述,只能窩在河景房曬太陽!並且late check in到3:00,飯店人員解釋滿房清掃,沒有提供其他配套服務!整體飯店設計優,環境舒適,11月會再前往住宿
Comment from Hotel Management
16-May-2015 by Syahreza, Hotel Management
感谢您对我们酒店的光临,对于您提出的意见,我一定会和我的团队进行协商改进,希望能为您打造更加完美的清迈之旅,希望您下次光临。 此致 安纳塔拉清迈总经理Mr.Syahreza Ishwara