Ratings based on 54 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
87% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom minnesota usa

Late pickup from airport ... made us wait for 1 hr

Posted 19-Mar-2015
Pickup was very late .. made us wait for 1 hour in airport. While we arrived at reception the account manager started tantrum that expedia didnt pay them.. so i had to run the payment again On my intl credit card
4 out of 5
Recommended
for Everyone
by A verified traveller

Won me over

Posted 13-Mar-2015
Neighborhood a bit scary (but safe) and I was apprehensive upon arrival--- but the staff is outstanding, restaurant excellent and airport pickup/drop off just fine, so for the price, is well worth it. Close to int'l airport which made for easy connects. No hair dryer in room but the brought one up.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom UAE

Hotel Stay for 9 Nights

Posted 22-Feb-2015
Pros: Front Office Staff - Shankar & Akshay
Cons: F&B Service Standards. The Service Standards followed by the F&B Staff are Horrible!!!
Location: Mall, Movie Theater, Restaurants, Hang Out Zones
Most of it was fine. The Front Desk Staff was very cooperative & friendly. Although, the Rooms Service was quite a disappointment as the operator was very rude at times and did not respond properly. Moreover, the calls for placing the orders were disconnected on the face even before the order was completed. The things as small as Ice Cubes are charged as well, and also there is no consistency as one day I was told that the ice was priced at INR 50++ and the second day I was told the price of the same is INR 60++, & when I rechecked, the person on the Room Service Operator insisted that the prices are revised. Later on, they checked for the same again and came back with the pricing of INR 50++. Additionally, there are only 2 small bottles that are provided in the Room Amenities on the daily basis & if we ask for the additional ones, they directly refuse saying that you have already got 2 for the day and you cannot get more of the same.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 17-Feb-2015
Pros: De ligging dicht bij de luchthavens
Even we had a delay the man of the hotel for the tranfer to the hotel was still waiting for us. Thank you. The checkin was quick and the room clean and nice. We had a good stay at the hotel. The next morning they also arranged the transfer to the domestic terminal. We had a very good experience here.
4 out of 5
Recommended
for Families
by A verified travellerfrom Garland, TX

Boutique Hotel hidden in middle of town.

Posted 01-Feb-2015
Pros: Hidden Gem means not as busy. Friendly staff.
Cons: More windows. House keeping manager needs to keep up with quality of rooms before guest arrive in rooms.
Location: Shopping
We stayed here for a night for a quick Mumbai Trip with the family. The hotel had free airport shuttle service that came in handy with all the luggage that we had. The staff were extremely friendly, courteous, and helpful especially Akshay Kaul. He gave us suggestions for shopping, site seeing, and even spa treatment. I would recommend this hotel to everyone.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom sydney

Nice n awesome

Posted 21-Jan-2015
Evverything was wel organized... breakfast as well after hour
5 out of 5
Recommended
for Everyone
by A verified traveller

Comfortable.

Posted 10-Jan-2015
Pick up from hotel and drop off at airport at 2.00 am in the morning was greatly apreciated.
3 out of 5
Recommended
for Couples
by Aditur

This traveller left a rating score only Posted 27-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel with excellent service from the staff

Posted 26-Dec-2014
The hotel staff is very nice and helpful. The transportation service was also amazing. Moreover, the food of the restaurant inside the hotel was awesome too.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, Canada

Excellent hotel close to Mumbai airport

Posted 15-Dec-2014
Pros: Many factors: - Close to Mumbai airport, - Complimentary shuttle, wi-fi and breakfast - Friendly and helpful staff
Location: There are many shops close by. However, we did not explore much since we were in transit to other places.
The hotel had sent a pick-up shuttle well in time for our arriving flight. The driver was waiting with a placard bearing our names. The hotel staff was extremely friendly and went out of the way to make our stay comfortable. The complimentary breakfast was good, sumptuous with a range of choices. Complimentary wi-fi connection was very useful.