Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Friendly Staff, Room comfort lacking.

Posted 22-Feb-2015
Pros: Very nice Staff. Nice resturrant.
Cons: Cold room, draft from window/cracks. Small bathroom, badtub very small, bed ok. TV programs very limited and no hdmi quality.
Location: Chester. When you have patience to take the slow bus just outside. Just 40 min with slow train to Liverpool and lots to see.
Just 1 day stay. Visit a company. Saw Chester and Liverpool.
3 out of 5
by A verified traveller

No free WiFi in the room, shower facility is too o

Posted 28-Dec-2014
£10 for breakfast...I think it is too much for continental breakfast. No free WiFi in the room, maybe there is in the lobby. Hair dryer is old. It is more like a bnb without breakfast...No free WiFi in the room, shower facility is too old
4 out of 5
Recommended
for Getaway With Friends
by Abbyfrom Brighton

Great stay

Posted 24-Dec-2014 on Hotels.com
Great to have a 24 hour bar and mark who worked there was te best waiter I've ever met. So friendly and attentive. Hotel nice and welcoming and clean. Only thing missing in room was with tea and coffee you never got a biscuit and that's always a nice touch when you do. Great stay and cosy bed. Downside was kids running along corridors or adults talking and not thinking just cause there going to 7:30 breakfast others are a sleep
4 out of 5
Recommended
for Couples
by andrewfrom Stafford

Chester overnight

Posted 23-Dec-2014 on Hotels.com
A little out of town. Overpriced restaurant but expected this distance from town. Did not use, caught the bus (£2) into town and ate a lot cheaper. Good quality breakfast
2 out of 5
Recommended
for Couples
by Richardfrom Banbury

C-o-o-o-ld shower :-(

Posted 09-Dec-2014 on Hotels.com
NO HOT WATER. The 2 things I wanted were a shower and a bed. I got one of those things, washing with kettle water not my idea of a quality experioence in this tired hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bacup Lancs

For me personally a little to far out of chester

Posted 09-Dec-2014
Pros: Our room was very roomy nice and warm and very clean and comfortable
Location: The hotel is approx 2miles out of Chester where there are allsorts of attractions and things to do
We used the local buses the service was very good and the bus stop was outside hotel door
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Christmas Party

Posted 08-Dec-2014 on Hotels.com
Had a great stay, however there was a mix up with breakfast which eventually got sorted. Would happily stay there again, recieptionist and bar staff where first class, only issue was with the lady at breakfast.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham, UK

friendly, comfortable hotel

Posted 28-Nov-2014
Pros: Friendly and comfortable and not too far from the city centre. lots of parking.
Cons: Some of the room fittings, e.g. settee were worn and needed replacing. Some woodwork, door frames needed a fresh coat of paint
Location: Not too far from the city centre.
the hotel was comfortable, staff were friendly and the facilities were good. We like having a swimming pool. The restaurant was good and we had a lovely steak.
5 out of 5
Recommended
for Business Travellers
by Rhian

This traveller left a rating score only Posted 10-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Business Travellers
by Christelfrom Toulouse

Business trip

Posted 08-Nov-2014 on Hotels.com
Dans le cadre d'un deplacement professionnel, c'est tres bien. Buffet de petit dejeuner tres fourni et horaires tôt, ce qui est fort appreciable. Personnel tres sympathique et agreable.