Save

The Chester Grosvenor

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Chester Grosvenor

Photo gallery for The Chester Grosvenor

Exterior
Front of property – evening/night
Suite | Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Reception

Overview of The Chester Grosvenor

9.4

Exceptional

Popular amenities

  • Spa
  • Breakfast included
  • Free WiFi
  • Gym
  • Babysitting

Explore the area

Eastgate Street, Chester, England, CH1 1LT
  • Popular LocationChester Cathedral2 min walk
  • Popular LocationChester City Walls7 min walk
  • Popular LocationChester Racecourse9 min walk
  • AirportManchester (MAN)43 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Suite

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Classic Double Room

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

Deluxe Room

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Room

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Superior Double Room

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Chester

Located in Chester, The Chester Grosvenor is in the city centre and near a train station. Grosvenor Museum and Dewa Roman Experience are cultural highlights, and some of the area's attractions include Chester Zoo and Chester Roman Gardens. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Skate Academy. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Chester Cathedral - 2 min walk
  • Chester City Walls - 7 min walk
  • Chester Racecourse - 9 min walk
  • University of Chester - 14 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • Shrub - 2 min walk
  • Caffè Nero - 1 min walk
  • Starbucks - 3 min walk
  • Costa Coffee - 2 min walk
  • Marlborough Arms - 1 min walk

About this property

The Chester Grosvenor

Luxury boutique hotel in the city centre
Take advantage of free continental breakfast, a coffee shop/cafe and a library at The Chester Grosvenor. Indulge in a massage, a body scrub and a manicure/pedicure at Grosvenor Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, valet parking (surcharge) and express check-out
  • Express check-in, free newspapers and meeting rooms
  • A 24-hour front desk, tour/ticket information and a porter/bellboy
  • Guest reviews give top marks for the helpful staff and location
Room features
All 80 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Childcare services and cots/infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • LED TVs with premium channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Onsite parking available only on request
  • Parking on site (GBP 10 per night)
  • Valet parking on site (GBP 20 per night)

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • La Brasserie
  • Simon Radley Fine Dining
  • The Arkle Bar and Lounge

Things to do

  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LED TV with premium channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night.
Cots (infant beds) are available for GBP 17.5 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: GBP 10.00 per night
  • Valet parking fee: GBP 20.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is The Chester Grosvenor pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Chester Grosvenor?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on 24 Mar 2024 start from £144.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chester Grosvenor?

Self-parking is available for GBP 10.00 per night. Valet parking is available for GBP 20.00 per night.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

What time is check-out at The Chester Grosvenor?

Checkout is at 11:00 AM.

Where is The Chester Grosvenor located?

Located in the heart of Chester, this luxury hotel is steps away from The Rows of Chester, Eastgate Clock and Chester Cathedral. Chester Town Hall and Newgate are also within 5 minutes. Chester Station is 13 minutes by foot and Bache Station is 29 minutes.

The Chester Grosvenor Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1004 reviews" "
Rating 8 - Good. 188 out of 1004 reviews" "
Rating 6 - Okay. 56 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 12 out of 1004 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, only complaint was noise from air-con. Staff excellent and great location.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Lovely staff. The rooms need updating though
Stayed 3 nights in Mar 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real quality
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and a very pleasant stay, staff were excellent. Only slight complaint is the advertisment stating breakfast included - it is, but only a Continental. Upgrade is available, but for the price we paid a cooked breakfast isn't much to ask for.
Stayed 2 nights in Feb 2024

6/10 Okay

David

Well situated
Stayed 1 night in Mar 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant staff and food we're lovely. The door staff we're excellent sorted my car no problem and all the staff we're helpful and nice
Stayed 1 night in Mar 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally polite and helpful
Stayed 1 night in Feb 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
With 5-star hotels there's an expectation of quality and attention to detail or, where things do go awry, they are sorted quickly, efficiently, and not repeated, This hotel fell way short of the mark on all of these criteria on our three-night mid-week break. Where expectations were not met: 1) Disposition of the front-desk staff. Morose and unwelcoming - it wouldn't hurt them to crack a smile or say "good morning"; 2) Our room keys stopped working on two consecutive days. Apparently they'd been set up incorrectly on check-in. Once was a mistake. Twice was inept; 3) We had to ask for milk, tea-bags, water to be replenished - not done as part of room servicing; 4) We had to ask, at 3pm, for our room to be serviced; 5) We were billed for the continental breakfast despite inclusion in the room rate. It was deducted from the final bill but shouldn’t have been on there anyhow - told it's a "system thing". 6) For a much-advertised mid-week break why is the spa routinely closed on two weekdays. Where expectations were met or exceeded: 7) Exceptional door and restaurant staff - friendly, attentive, and welcoming. Perhaps they could train the front-desk staff. 8) Location - great for city sight-seeing; 9) Quality of continental breakfast; 10) Most of the spa facilities A school report might shorten this to "must try harder" or "careless, could do better" or. Or both. As it stands, the Grosvenor doesn't deserve 5 stars, either in a review or as a hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great staff and location. The spa facilites were a bit dated but treatments were good.
Stayed 1 night in Jan 2024

10/10 Excellent

Sophie

Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Manchester (MAN)