Dear Jeremy,Thank you so much for your glowing review! I'm thrilled to hear that your stay with us was fantastic and that you found our service impeccable. It was my pleasure to assist you during check-in, and I'm glad to hear that both our reception and spa teams made your experience effortless.I'm also delighted that you enjoyed your massage with Kelly. She's a valued member of our team, and I'll be sure to pass along your compliments to her.We're delighted that you found your room to be fabulous and enjoyed the spot-on food. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay!If you need anything at all for your next visit, please don't hesitate to reach out.

Dear Rachel,Thank you for taking the time to share your wonderful feedback following your recent stay at Rookery Hall Hotel & Spa. We are delighted to hear that you had a fantastic experience and that you found our property to be luxurious, with beautiful gardens and great facilities.Our team takes great pride in providing exceptional service, and it's heartening to know that their warm and welcoming attitude enhanced your overall experience. Your kind words will be shared with our team as they serve as motivation to continue delivering outstanding service to all our guests.We look forward to welcoming you back for another fantastic stay in the future.

Dear Susan,Thank you so much for taking the time to leave us a 5-star rating on Expedia! We are thrilled to hear about your positive experience at Rookery Hall Hotel & Spa.If there are any specific aspects of your stay that stood out to you or if you have any additional feedback, we would love to hear more. Your satisfaction is our top priority, and we look forward to the opportunity to welcome you back in the future.Thank you for choosing Rookery Hall Hotel & Spa and we look forward to the opportunity of welcoming you back in the future.

Dear Michelle,Thank you for taking the time to share your delightful feedback! We're thrilled to hear that you found our hotel gorgeous and that our staff exceeded your expectations with their amazing service.Ensuring our guests feel welcomed and well-cared for is our top priority, and we're delighted that we could provide you with a memorable experience.Should you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back to our hotel for another exceptional stay.

Dear John,Thank you for your delightful feedback! We're thrilled that you and Jayne had an amazing stay with us. Our team takes immense pride in ensuring our guests feel welcome and supported throughout their time here. Should you plan another visit, we'll be more than happy to assist in any way possible. Your satisfaction is our top priority.Looking forward to welcoming you both again soon.

Dear Jade,We're thrilled to receive your perfect 10 out of 10 review! Thank you for choosing us, and we're delighted to hear that your experience was exceptional.It's fantastic that you enjoyed your stay, and we appreciate your positive feedback. If there are specific aspects that made your visit memorable or any team members who went above and beyond, feel free to share—we'd love to celebrate their efforts.Your satisfaction is our priority, and we look forward to the opportunity to welcome you back. Should you have any preferences or requests for your next visit, please don't hesitate to let us know.

Dear Margaret,Thank you for your continued loyalty and for sharing your recent experience at Rookery Hall. We're delighted to hear that our team's dedication to exceptional service continues to make your stays memorable.It's wonderful to know that your recommendations were taken seriously and implemented. We're committed to ensuring our guests have the best possible experience, and feedback like yours is invaluable in achieving that goal.Thank you for your kind words and for choosing to stay with us again. We look forward to welcoming you back for another fabulous stay in the future.

Dear Jamie,Thank you for choosing Rookery Hall Hotel for your recent getaway with your wife and adorable 7-month-old son. We're delighted to hear that your experience was nothing short of amazing.Our team takes great pride in providing a warm and welcoming atmosphere, and it's fantastic to know that you found our staff to be friendly and accommodating. We understand the importance of comfort for little ones, and we're pleased we could provide you with the necessary amenities for your son's stay.It's wonderful to hear that you also enjoyed the spa treatments. We believe in delivering a holistic experience that leaves our guests feeling refreshed and rejuvenated.We're truly grateful for your recommendation and your anticipation of returning to our hotel in the future. We can't wait to welcome your family back and make more memorable moments together.

Dear Angus, Thank you for taking the time to post a fabulous 5 star review following your stay with us. The team work so hard to be friendly, attentive and help our guests to have a wonderful and relaxing experience with us - I'm glad we were able to achieve that and more on this occasion.We can;t wait to welcome you back very soon.

Dear Francis, Thank you for taking the time to post an incredible 5 star review following your visit with us. We very much hope to welcome you back to Rookery Hall Hotel & Spa soon.

Dear Nia, Thank you for taking the time to post an incredible 10 out of 10 review following your recent stay with us!We very much look forward to welcoming you back to Rookery Hall soon.

Dear David, Thank you for taking the time to post a fabulous four star review following your recent stay with us. We are always looking for ways to improve our guest experience, feedback like yours allows us to do just that. We look forward to welcoming you back next time.

Dear Jill, Thankyou for taking the time to post a fab 10 out of 10 review following your visit with us. We look forward to welcoming you back in the future.

Dear Kathy, Thank you for taking the time to complete a post stay review following your stay with us. I'm glad to hear that you enjoyed the service and facilities we offer. I was dissapointed to hear that you feel that we are overpriced given the service and product we provide. Our rates our variable which means particular dates can be much more expensive depending on how busy the hotel is due to supply and demand. We are, however, always looking for way to improve our guest experience so feel free to get in touch with us direct should you have any feedback on ways we can add value to our offering.Thank you again and I hope we have the opportunity of welcoming you back in the future.

Dear Keith, Thank you for taking the time to post a fab 10 out of 10 review following your stay with us. I'm delighted to hear that we were able to provide the relaxing and tranquil retreat that you were looking for. We look forward to welcoming you back to Rookery Hall very soon.

Dear Peter, Thank you for taking the time to post an amazing 5 out of 5 review following your stay with us! We are so proud of the team we have here at Rookery Hall; Dan and Eva will be delighted that they were able to make your stay with us so special. Thank you again and we look forward to the opportunity of welcoming you back soon.

Dear Joe, Thank you for taking the time to score Rookery Hall an amazing 10 out of 10 following your stay with us! We are really proud of the team we have here at Rookery Hall and the friendly welcome that we give to our guests; it is great to hear that this does not go unnoticed.We very much look forward to welcoming you back in the near future for your next getaway.

Dear Andrew, Thank you for taking the time to post an amazing 5 out of 5 review following your stay with us!We very much look forward to welcoming you back to Rookery Hall soon.

Dear Tobias, Thankyou for taking the time to post such a generous and thoughtful review following your stay with us. It really is a delight to hear that we were able to deliver the attentive and friendly service we so strive for. I'm also delighted to hear that we were able to make your girlfriends birthday suprise that bit extra special - March really is a breathtaking room.We look forward to welcoming you back for your next special occasion or little getaway.

Dear Michelle, I was dissapointed to read of the issues you encountered during your stay. It is my understanding that we have now been able to resolve this matter for you.We are very much looking forward to your upcoming stay with us where I am certain we will restore your faith in the value and offering we provide at Rookery Hall.

Dear David, Thankyou so much for taking the time to post a fabulous 10 out of 10 review following your stay with us!We very much look forward to seeing you soon.

Dear Lucy, Thankyou for your incredible 10 out of 10 review following your visit with us. I'm glad we were able to deliver the high standards we strive for. We can't wait to welcome you back to Rookery Hall next time.

Dear V A, I was dissapointed to see your 4 out of 10 review. Please feel free to contact us direct should you wish to share any specific feedback and we would be happy to discuss this with you.

Dear Anonymous, Thankyou for posting a 10 out of 10 review following your most recent stay with us. I'm glad you like the sympathetic but stylish upgrades to decor throughout the hotel. It's also great to hear that we were able to deliver the high standards you know us for. We can't wait to welcome you back to Rookery for your next return stay!

Dear Mark,Thankyou for a wonderful 10 out of 10 review following your visit with us. We look forward to welcoming you back next time.

Dear David, Thankyou for taking the time to post a fab 10 out of 10 review following your visit with us. We look forward to welcoming you back in the future.

Dear Maxine, Thankyou for taking the time to post such a wonderful review following your stay with us! We are so proud of the team we have here at Rookery Hall - I know that they are always going the extra mile to make our guest experience extra special; it's so good to hear that this was felt during your stay. Our kitchen team are very talented and change the menus seasonally - hopefully we can invite you back soon to try some more of their culinary delights soon. Thankyou again for taking the time to post a review following your stay with us and we look forward to welcoming you back soon. Yours Sincerely

Dear Natalie, Thank you for taking the time to post a wonderful 10 out of 10 review following your stay with us. We love to add the little touches that make your stay extra special so it's good to hear that we did just that with the milk and cookies for the little ones. Our kitchen team are very talented and have very recently changed the Restaurant Tasting menus and will be changing the A La Carte menu very soon - it would be lovely to welcome you back to sample the new culinary delights we have to offer. Thankyou again for taking the time to post a review following your stay and we look forward to welcoming you back in the future! Yours sincerely

Hi Ann, We're so happy to hear you enjoyed your stay with us whilst exploring the local area and visiting friends and would like to thank you for posting a wonderful 5 star review. We look forward to welcoming you back soon.

Dear Anonymous, Thank you for taking the time to complete our post stay survey following your recent stay with us. I was pleased that so many areas scored so highly and to see that we met your expectations overall. We share all feedback with the team and I know they will also be very happy to read your review. When looking to return, feel free to contact me directly. Thank you again and we look forward to welcoming you back in the future. Yours sincerely, Andrea Shreiber Front Office Manager

Hi Richard, Thankyou for taking the time to post an amazing 10 out of 10 review following your stay with us. We look forward to welcoming you back soon.

Thankyou for taking the time to post a review after your stay with us! We look forward to welcoming you back soon.

Thankyou so much for taking the time to post a review following your stay with us. We look forward to welcoming you back soon!

Thankyou for taking the time to review your stay with us, we look forward to welcoming you back soon!

Thankyou for your lovely following your stay with us. The team imparticular will be pleased to hear your comments on the excellent service they provided to make your stay special. We're always looking to provide excellence to our guests in all departments so the other points you've made will be discussed with the team. Thankyou again for taking the time to leave a review and we look forward to welcoming you back again soon!

Thankyou for your feedback! We're glad that you enjoyed your stay with us and look forward to welcoming you back soon.

Hello Thomas I'm so sorry that your stay did not live up to expectations. Since re-opening following lockdown, we have been working hard to rebuild our teams in all areas of the hotel but we're not quite there yet. Thank you for your feedback as it really does help us to improve our service.