Ratings based on 150 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom devon

Nice hotel with in city centre

Posted 21-Apr-2015
Pros: Very welcoming and spacious
Cons: Lift could possibly do with being bigger.
Location: Situated within the city centre so shopping was easy and near to the museum and river.
This hotel was well situated within the city centre so all shops where within walking distance, as was the river to go and travel on.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom boldon

location great

Posted 17-Apr-2015
Nice hotel but very grubby in rooms. Lovely restaurant with attentive service
3 out of 5
Recommended
for Everyone
by A verified travellerfrom staffs

A good time

Posted 06-Apr-2015
On arrival we were impressed with the general look of the building and entrance. The lady at reception was very friendly and helpful and we quickly got booked into our room. Our room was spacious, clean and tidy with a view up one of the streets. The bed was super king size and comfortable. Hotel is in a very good location so you can get to all the shops and the night life. Also they have good cocktails and are 2 for 1 , 5 till 7. So a good stay and will probably book again.
1 out of 5
Recommended
for Business Travellers
by Mickfrom London

Overall disappointing stay and would not recommend

Posted 21-Feb-2015 on Hotels.com
Good location and room was nice but overall very disappointing stay. The service wasn't great from the staff and the quality of the food in the restaurant was terrible. I ordered steak and chips (£23 for a rib eye so not cheap!), the steak was not great quality meat and overcooked which didn't help. The chunky chips were soggy and under cooked. The breakfast experience the next morning was similar if not worse. Very disappointing for the price. Just seem to try too hard in certain areas and lose sight of the things that matter. Wouldn't recommend and won't be staying here again myself.
5 out of 5
Recommended
for Couples
by Lawrencefrom beverley

Mini Break

Posted 21-Feb-2015 on Hotels.com
Town Hotel in good central location. Nice cocktails, hearty breakfast.
4 out of 5
Recommended
for Business Travellers
by Christopherfrom Cardiff

Recommended

Posted 09-Feb-2015 on Hotels.com
Just a quick overnight stay. Parking isnt the most convenient, particularly at night. Aside from that, a nice hotel, friendly staff, good facilities.
5 out of 5
Recommended
for Couples
by Hayleyfrom North wales

Amazing xx

Posted 02-Feb-2015 on Hotels.com
Just a overall pleasebt stay . Lovely hotel staff , food amazing , rooms Comfy x definitely coming back xx thank you Joey bar tender and Jennifer at reception xxx
4 out of 5
Recommended
for Business Travellers
by Jamesfrom London

Pleasant hotel, centrally located

Posted 31-Jan-2015 on Hotels.com
Hotel is well presented and reception staff were attentive and pleasant. Rooms are modern and clean, with Free WIFI. Hotel is well located within 15 minutes walking distance of the mainline rail station and right in the centre of Chester. Breakfast service was a little slow, but quality of breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ynys Môn

Ideal location for central Chester

Posted 29-Jan-2015
Pros: Happy Hour
Cons: Rooms could have been cooler!
Location: City centre location, easy walking to shops, bars & restaurants.
New Blossoms was a great place to stay, very convenient for shopping, restaurants and bars. Happy Hour cocktails were a bonus. All the staff were helpful and polite. It was particularly nice to be given the low down on Chester in Welsh by the charming Kelly Ann. Always good to find your mother tongue while 'abroad' in England!
5 out of 5
Recommended
for Couples
by A verified traveller

Fab

Posted 20-Jan-2015 on Hotels.com
My wife and I stayed for one night and found the staff very helpful and the meals were superb.