We arrived lunch time, and called in to see if we could book in. We were greeted by a very friendly staff member who booked us in straight away. We were very pleased with our room and spent a very comfortable night there. The breakfast we had next morning proved to be both plentiful and tasty with a variety for us to choose from. The coffee was great.
Welcomed by very friendly reception staff who dealt with us promptly and very efficiently. We were offered and enjoyed complimentary cake and sherry on veranda. Room was very well appointed and very comfortable. We enjoyed excellent evening meal and breakfast following morning.
doug from scotland
Close to Chester (just 15 minutes) and The Wirral the Hotel gives easy access to Liverpool and the Welsh Coast. This …More
We travelled from London for a one night stay and I was positively surprised about everything! Very romantic and remote location!
The staff very friendly, smiley and helpful! I've noticed a very relaxed atmosphere coming from the busy city!
The room was very clean much better than any other hotel We stayed in and around London!
I would recommend it at any time!
Traveller from central london
Built in 1886, this historic hotel has been completely refurbished, is only 15 minutes from Chester, offers free WiFi and has …More
This is the first time we've stayed at this hotel in chester with our children and it was absolutely fabulous. The hotel is very central to all the bars, restaurants and shops. The hotel was very clean, the staff were extremely helpful, friendly and they couldn't do enough for us. The swimming pool was great and there was lots of choice for breakfast. We will be returning again.
It was a lovely hotel, very welcoming with friendly staff. Rooms were modern and clean. Enjoyed a 3 course meal at the Verve on Saturday evening which would definitely reccommend, also was a lovely breakfast in the morning too.
"Hotel was well appointed with excellent location."
We were extremely pleased with the hotel, and made full use of the leisure facilities, including the steam room, sauna, Jacuzzi, swimming pool, which were all well maintained and clean. The Receptionist endeavoured to upgrade our room upon discovering that we were on honeymoon having married on the previous Saturday. Sadly the hotel was fully booked and she was unable to carry out the upgrade. The food was superb based on the set menu as part of the deal and waiting staff very efficient and helpful. We would not hesitate in recommending the hotel and would really love to stay there again, perhaps as an anniversary treat! Location was good in relation to the various popular Peak District towns, and Peak District activities.
We stayed overnight on our way back from holiday. As we approached it, it looked very impressive. We were not dissapointed. The hotel gave us a very warm feeling. The staff were very friendly and helpful. The could not do enough to help. The room was clean and very comfortable. We had a meal there. Food excellent, staff courteous and very attentive making sure everything was in order. Overall a very enjoyable stay.
Lovely hotel with a very quirky style and luxurious feel. The décor had an opulent feel and the room we stayed in was very stylish and certainly did not have that boring "conference centre" type décor so many big chains have. Nice aromatherapy toiletries and soaps provided and fluffy towelling dressing gown and slippers provided (in just a standard room).
Breakfast was delicious and plentiful even though we turned up at the end (breakfast runs to a very civilised 11am!!). Live music at breakfast was a nice touch (sounds weird but was actually very nice, a lady singing very chilled out songs to her guitar).
All in all, loved the hotel, and would return. Only downside is the parking at £15 a night although there are cheaper alternatives very close by.
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