we had booked standard double ac rooms. but on out arrival all the rooms were booked so they gave us the suite room temporarily for few hours until someone checks out.
and the room was dreadful, the ac was broken. the rug on the floor filthy and to top it all there were cockroaches racing on the bed.
but thankfully they changed the room, again the ac wasn't working.
we changed our room twice till we were given a room of our satisfaction.
no problem for couples to stay. they make a fuss about it.
on the whole the rooms are not up to the mark, the bed covers were bad.
it better to book a non ac room, as the ac in this hotel are archaic and refuse to work.
not a pleasant stay, the only good thing being the proximity of the hotel from railway station.
"Beautiful heritage hotel with first class service"
Thoroughly enjoyed our stay at the Taj. Hotel is a place of calm oozing class and old world charm in pleasant green setting surrounded by the craziness of Chennai city centre. The staff went out of their way from checking to check out to make sure all our needs were catered for in a very friendly manner. Only area of improvement is some slight modernisation of bathrooms to reflect the 5 star status of service and rest of hotel. We will certainly be staying here next time we visit Chennai.
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