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It's a nice hotel, but expect Chinese hospitality. I received better concierge service at a hostel in Chengdu than at this hotel. Albeit, I think mainly because the hostel had better english fluency than this hotel, which was a bit surprising considering it's a luxury hotel. That being said, the beds were very comfortable, it's location was good and most important, it was clean.
stay for 3 nts in the hotel. very good location, close to the attractions,such as Chunxi Road,and Kuanzhai Xiangzi. The hotel facility is a little bit old,but the hotel staff is very nice.
hotel breakfast is good, but will be perfect if with some more barkery
will choose this hotel for next stay
Tracy
Stayed 3 nights in Jan 2018
6/10 Okay
Matthew
8 Aug 2017
Liked: Cleanliness
Disliked: Staff & service
a let down
poor service dreadful Break fast service and lack of refilling good. not a good corporate hotel as geared to domestic tourist groups
During our staying, 4/5/2017 -4/8/2017 on 9th floor, both service girls on 2 shifts provided us very good service. made us stay a lot easier and comfortable. Definite recommend to friends.
Very nice hotel. it was very clean and comfortable
Doug
6/10 Okay
Simon, Toronto Canada
9 Jul 2016
Liked: Staff & service
Disliked: Room comfort
Room Conditions
I have spent two separate stay with Minshan Chengdu. My first stay on the 14th floor was great with a king bed. However, when my other family members arrived I switched to the 7th floors with two double beds. The room was below a 5 stars level with broken shower heads, cracked tiles, stained bathtub and broken desk lamp worn out carpet....etc. Other than that, the staff are super nice and friendly
Bed was sooo comfortable. The outdoor pool was very pleasant and refreshing after a hot day. Although it only opens at 1pm (until 9 pm). Breakfast was really good, lots of choice and it was nice having chinese food! But for those who want something more close to home there is 'western' stuff like cereals, bread, eggs, etc. However we would have liked nice loose tea! The metro stop is literally 50 metres away from the hotel. We would definitely stay here again and certainly recommend it to others.
This hotel is AMAZING. There is always someone at the desk that speaks english and the persons that don't try so hard to help you with whatever you need. Breakfast is SO impressive - really endless with options and all well done. The went out of their way to help us when my passport was stolen. Kris, the lobby manager even came to the police station with me to help. The hotel exceeded my expectations, the location is perfect, you can walk anywhere.
Brianna
6/10 Okay
LYNN, UK
2 Jun 2014
Liked: Staff & service
Disliked: Property conditions & facilities
Ok Hotel
Hotel needs refurbishemnt. Very damp and this evident in rooms which had damp smell
Would not recomend
Rooms and king bed just a little small but generally excellent location, service and comfort. Breakfast choices were outstanding and access to transport easy.
Prima hotel op redelijke afstand van winkels en cultuur. De kamers zijn wat hoger gelegen waardoor je bijna geen last hebt van het drukke verkeer in de straat ervoor. Het personeel is attent, wij kregen bijvoorbeeld een kopje soep op de kamer aangeboden. Helaas spreekt de meerderheid bijna geen Engels waardoor het wat uitdagend is om verzoeken in te dienen. Overigens proberen ze wel om je verzoek te begrijpen en daaraan te voldoen. Google translate helpt dan enorm (wel van te voren downloaden op je telefoon, want Google is zo goed als niet toegankelijk in China). Prima wifi, heerlijk bed, fijn beddengoed, schone kamer.
교통이 편리해서 좋았다. 직원들의 근무태도도 마음에 들었다(시내 관광을 하면서 느낀 것이지만, 아마도 청두시민들이 전반적으로 친절한 것과도 관련되는 듯). 익스피디아를 통해 호텔예약을 할 때, 홈페이지에 난방이 안된다고 해서 걱정했는데, 난방도 잘되었다. 호텔 문 앞에서 택시 잡는 것은 좀 어려웠다. 오히려 택시는, 호텔 바로 옆 공항버스 시*종점에서, 잡기 수월하다. 공항버스 이용하려고, 택시 타고 오는 승객이 종종 있다. 익스피디아 호텔 후기 중에, 아침 식사는 그저그렇다고 한 것을 본 적이 있어서, 큰 기대는 안 했는데, 우리 부부에게는 괜찮았다.
I stayed at this hotel for just one night as I was in town for a conference arranged at the hotel. This really is a very Chinese hotel, though they have most amenities appreciated by international travelers. The place is not new, and my non-smoking room smelled of smoke. It's by no means a terrible hotel, but for the kind of money they charge there are surely better options in town.