Terrace/patio

Reviews of TownePlace Suites Chattanooga near Hamilton Place

2.5 out of 5
TownePlace Suites Chattanooga near Hamilton Place
7010 Mccutcheon Rd, Chattanooga, TN

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 861 reviews" "
Rating 8 - Good. 204 out of 861 reviews" "
Rating 6 - Okay. 81 out of 861 reviews" "
Rating 4 - Poor. 35 out of 861 reviews" "
Rating 2 - Terrible. 32 out of 861 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Debra, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! I locked my bathroom door and staff came up within 20 minutes to unlock it. Couple things that were not up to par: room phone did not work and not properties fault, but a homeless camp is in the wooded area beside property. Overall, I would stay at this property again.
Stayed 4 nights in Apr 2024
Response from Customer Service on 23 Apr 2024
Debra, it's uplifting to hear about your positive interaction with our team members at TownePlace Suites Chattanooga Near Hamilton Place. We're glad they could assist swiftly with the bathroom door. Thank you for sharing your concerns about the room phone; our team is aware of it. The surrounding area can present challenges, but we understand. Your willingness to choose us again truly means a lot. We eagerly await your next visit.

8/10 Good

Brian

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Customer Service on 5 Apr 2024
Thanks for the great rating, Brian!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting TownePlace Suites Chattanooga Near Hamilton Place soon, we'd love to have you back!

4/10 Poor

Bruce

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was old and in need of rehab. The bed was hard as a rock.
Stayed 2 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
Bruce, we regret to hear that your stay did not meet your expectations. We continuously strive to ensure our guests have a memorable stay and are sorry that some aspects fell short. Your feedback concerning updates to our establishment as well your discomfort with the mattress is noted and appreciated. We're certainly committed to making improvements and hope you'll consider staying with us again.

6/10 Okay

Adreon

Stayed 4 nights in Mar 2024
Response from Customer Service on 21 Apr 2024
We appreciate you leaving your feedback with us, Adreon.While we're glad you enjoyed your stay, we regret that your visit was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

8/10 Good

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We were surprised the rooms weren't cleaned every day and there was no vacuuming done. However, the rooms are well equipped and we asked for hair dryer and cooking pans and they were provided quickly. There were a couple lights out that couldn't seem to get fixed. The staff ALWAYS friendly and helpful, especially Kindle, she was so sweet and gave great information on local restaurants, etc.
Stayed 6 nights in Mar 2024
Response from Customer Service on 1 Apr 2024
David, it's uplifting to hear that you found our well-equipped rooms and responsive team members, particularly Kindle, praiseworthy at TownePlace Suites Chattanooga Near Hamilton Place. We regret any inconvenience regarding the cleanliness and lighting issues you experienced. Rest assured, we have taken note of your feedback to further improve our service standards. We hope to welcome you back soon and ensure an even better stay.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place felt safe. The staff was friendly. The breakfast was great. The room was clean.
Stayed 3 nights in Mar 2024
Response from Customer Service on 20 Mar 2024
Diane, it's uplifting to hear that TownePlace Suites Chattanooga Near Hamilton Place met your expectations. We strive to provide an environment that is both secure and welcoming. We're pleased that our breakfast and housekeeping efforts lived up to this standard. Looking forward to your next visit.

8/10 Good

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Stay overall was quiet except for last night and noisy neighbors.
Stayed 2 nights in Mar 2024
Response from Customer Service on 6 Mar 2024
Angie, it's wonderful to hear you enjoyed the breakfast at TownePlace Suites Chattanooga Near Hamilton Place and had a quiet stay for the most part. It's unfortunate to hear about the noisy neighbors on your last night. We understand the importance of a silent environment for a comfortable stay and will continue to enforce our quiet-hour policies. We appreciate your feedback and hope to welcome you back soon.

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 3 Mar 2024
We appreciate you taking the time to share your feedback, Devin.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 Excellent

Pamela, Plainfield

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and attractive property.... pleasant staff...nice room
Stayed 1 night in Feb 2024
Response from Customer Service on 13 Feb 2024
Pamela, thank you for sharing your excellent experience at TownePlace Suites Chattanooga Near Hamilton Place. We are thrilled to hear our location was convenient for you. Our team members strive to create a welcoming environment, and we are glad you appreciated your room. Hope to welcome you again in the future.

10/10 Excellent

Joshua

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the rooms were clean and comfortable. Our room had a few things that needed attention: a light or two out, a ceiling repair to be finished, and a broken drain stopper in the bathroom. But overall a very pleasant stay, definitely going to become one of our stop over spots on our road-trips.
Stayed 1 night in Feb 2024
Response from Customer Service on 8 Feb 2024
Joshua, your positive feedback about the TownePlace Suites Chattanooga Near Hamilton Place fills us with joy. We're glad you found our team members to be friendly and our rooms both comfortable and tidy. We appreciate your patience with the minor maintenance issues in your room and assure you these have been addressed. Your plans to incorporate us into your road trip traditions are the ultimate compliment. We're delighted to welcome you back on your next journey.

10/10 Excellent

Tammy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice convenient suites with handy full kitchens. Clean. Updated.
Stayed 1 night in Feb 2024
Response from Customer Service on 7 Feb 2024
Tammy, it's wonderful to know you appreciated the convenience and cleanliness of the TownePlace Suites Chattanooga Near Hamilton Place. We trust that our modern suites with fully-equipped kitchens added to the comfort of your stay. We look forward to hosting you again in the future.

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchens. Clean and comfortable.
Stayed 1 night in Feb 2024
Response from Customer Service on 6 Feb 2024
Tammy, it's wonderful to hear that you appreciated the kitchens at TownePlace Suites Chattanooga Near Hamilton Place. We're also thrilled that you found the premises to be well-kept and cozy. Thank you for choosing us and sharing your positive feedback!

6/10 Okay

Teddy

Travelled with family, Travelled with pets
Nothing fancy. Showed up at 9PM and left at 8AM. The next morning. Booked through Expedia’s that lasted them as pet friendly. They charge a $75 fee for pets. We paid $120 for two adults to stay 11 hours and $75 for our dog.
Stayed 1 night in Jan 2024
Response from Customer Service on 4 Feb 2024
Teddy, thank you for sharing your experience. We understand your concerns regarding additional fees for pet-friendly accommodations. We strive to offer a diverse range of services to meet our guest's needs, and your pet's comfort is in that range. For clarification, our pet charges are listed on our booking partners' sites, including Expedia's. We understand that this might have come as a surprise and we hope for the opportunity to provide an even more satisfactory stay in the future. We appreciate your feedback and hope to see you again soon.

8/10 Good

diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Service on 26 Jan 2024
Diane, thank you for choosing to stay at TownePlace Suites Chattanooga Near Hamilton Place. We appreciate your high rating on Hotels.com and look forward to the possibility of hosting your visit again in the future.

8/10 Good

Rodney, Lansing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and easy to get to. The place was clean and updated. I recommend this place
Stayed 1 night in Jan 2024
Response from Customer Service on 13 Jan 2024
Rodney, it's great to hear that you enjoyed the spaciousness and ease of access at TownePlace Suites Chattanooga Near Hamilton Place. We are pleased that you found the establishment clean and up-to-date. Your recommendation is highly valued, and our team members look forward to serving you again on your next visit.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 8 Jan 2024
Jennifer, thank you for choosing TownePlace Suites Chattanooga Near Hamilton Place. We're glad to see you had an enjoyable stay with us and we appreciate your top score on Hotels.com. We look forward to your return for another great experience.

10/10 Excellent

MELODEE

Travelled with group
Liked: Amenities
Very nice room! Wish we could have stayed longer!
Stayed 1 night in Dec 2023
Response from Customer Service on 31 Dec 2023
Melodee, thank you for your delightful feedback. It's wonderful to hear that you enjoyed your room at TownePlace Suites Chattanooga Near Hamilton Place. We wish you could have stayed longer, too! Next time, consider planning a longer visit, we will be more than happy to accommodate you.

6/10 Okay

Domenic

Stayed 1 night in Dec 2023
Response from Customer Service on 27 Jan 2024
Thank you for the feedback, Domenic.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Customer Service on 27 Dec 2023
Thank you for the great rating!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at TownePlace Suites Chattanooga Near Hamilton Place! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Customer Service on 27 Dec 2023
James, thank you for awarding a perfect score for your experience at TownePlace Suites Chattanooga Near Hamilton Place. We're thrilled you enjoyed your stay with us and hope to welcome you back in the near future. Safe travels!

8/10 Good

Trudy

Stayed 3 nights in Dec 2023
Response from Customer Service on 13 Jan 2024
Thank you for taking the time to share your review with us, Trudy!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to TownePlace Suites Chattanooga Near Hamilton Place. Thank you and have a wonderful day!

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on 11 Dec 2023
Thanks for the amazing rating, Larry!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at TownePlace Suites Chattanooga Near Hamilton Place!

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Service on 5 Dec 2023
Tiffani, it's always a pleasure to receive praise. We're thrilled that your stay at TownePlace Suites Chattanooga Near Hamilton Place was satisfactory. It's our aim to provide an outstanding visit every time. We thank you for choosing us and hope to see you again soon.

4/10 Poor

Marques

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Charged my card 3 times for incidentals deposit and still haven’t returned all 3 deposits. 40 degrees outside and the air condition was on in the hallway and the room thermostat wouldn’t let me adjust the heat and when I called the front office they didn’t help. It was so cold in the building that the front desk person went outside and went to sleep next to the fire pit like a homeless person.
Stayed 3 nights in Nov 2023
Response from Customer Service on 30 Nov 2023
Marques, we are dedicated to making your stay enjoyable and it appears this was not the case during your visit. Your feedback regarding the incidentals deposit is deeply appreciated and is being addressed. We assure you that maintaining a comfortable environment is of utmost importance to us. Your comments about the heating issues and the actions of our team member are taken seriously and will be shared with the appropriate departments for their attention and resolution. We sincerely hope that you will give us another chance to provide the service you expected.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on 29 Nov 2023
Thank you for the feedback.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

8/10 Good

Elise

Stayed 3 nights in Nov 2023
Response from Customer Service on 28 Nov 2023
Elise, thank you for your pleasing rating on Expedia! TownePlace Suites Chattanooga Near Hamilton Place appreciates your support and we look forward to providing you with another satisfying stay in the future.

8/10 Good

Lenora

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I made reservations for November 21-26 2023. Due to bad weather, I informed the hotel that I would have a late check and ask the receptionist to hold my reservation and was told they do not cancel reservations. When I arrived the next day, November 23 the reservations were cancelled. On November 24, house keeping came to my room to clean. I requested they come later. They never returned. I made a complaint that my room was never cleaned to front desk to get at least clean towels and trash emptied. On November 25, no service was provided as well. The room was left with dirty towels and trash not emptied the entire stay. I called the front desk to complain when I returned back to hotel Saturday night. I had to go to front desk to receive towels for my departure the next morning.
Response from Customer Service on 30 Nov 2023
Lenora,Thank you for sharing your experience with us. We regret to hear about the misunderstanding surrounding your reservation and the inconvenience you encountered during your stay. We take your remarks regarding the room service very seriously and want to assure you our team is committed to maintaining a high standard of cleanliness. We'll be sure to address the matter with our team members. We understand how crucial these aspects can be in ensuring a comfortable stay, and we hope to have the opportunity to better serve you in the future.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Decent overnighter at a moderate price.
Decent hotel with friendly staff. A little wear around the edges. First room didnt have a working light bulb in the entire room. Second room was fine.
Stayed 2 nights in Nov 2023
Response from Customer Service on 22 Nov 2023
Thank you for providing your feedback about TownePlace Suites Chattanooga Near Hamilton Place. We're pleased that our team members were welcoming and friendly during your stay. However, we recognize that the experience with the rooms wasn't perfect due to the lighting situation and minor maintenance issues. Rest assured, we take this on board for the continuous enhancement of our guest accommodation. We're glad the second room was to your liking and we look forward to serving you again in the future.

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Customer Service on 21 Nov 2023
Ashley, thank you for leaving a rating. We understand that we have room for improvement and your insights can be crucial to making changes that elevate guest experiences in the future. Please consider giving us another chance in the future to better serve you. Thank you, and safe travels.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Customer Service on 13 Nov 2023
Thank you for the fantastic rating, Chris!We strive to make all of our guests feel welcome and relaxed during their time at TownePlace Suites Chattanooga Near Hamilton Place! We can't wait to see you again soon.

10/10 Excellent

Maryann, Clawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2023
Response from Customer Service on 3 Nov 2023
Maryann, thank you for sharing your experience at TownePlace Suites Chattanooga Near Hamilton Place. We're thrilled to hear that your stay was enjoyable. We always aim to deliver top-notch service, and we're thrilled to see it reflected in your kind words. We hope to welcome you back again soon!

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reserved a king size bed, but upon arrival told there were no kings available, so received a queen. Very disappointed by this.
Stayed 1 night in Oct 2023
Response from Customer Service on 31 Oct 2023
Steve, we understand your disappointment about not getting the room with the king size bed as you had expected. It's unfortunate when reservation preferences cannot be met due to unexpected situations. We value your feedback and will work towards ensuring better room allocation in the future. We hope that despite this setback, you'll consider staying with us again.

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TownePlace Suites property was a convenient and nice place to stay for my last-minute trip to Chattanooga. The location was clean, safe, and conveniently located and accessible to CHI Memorial Hospital. A nice experience.
Stayed 1 night in Oct 2023
Response from Customer Service on 30 Oct 2023
Erik, thank you for your kind words about TownePlace Suites Chattanooga Near Hamilton Place. Our team is delighted to hear you found your stay convenient and enjoyable. We're glad you appreciated our location and cleanliness. We always strive to make our guests' stays as pleasant as possible, and it's heartening to know we achieved that for you. Hope to welcome you back in the future.

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from Customer Service on 31 Oct 2023
Thanks for the outstanding rating, John!We're delighted your time at TownePlace Suites Chattanooga Near Hamilton Place was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 Good

Maureen

Stayed 1 night in Oct 2023
Response from Customer Service on 14 Nov 2023
We appreciate your lovely rating, Maureen!The satisfaction of our guests is important to us so we can't wait to see you back again at TownePlace Suites Chattanooga Near Hamilton Place soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Excellent

Madeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with fishy smell
Our room was super comfy; the bed was great! When we walked in at first, we detected a smell. While we were busy, we didn't really notice. Jowever, once the lightwere out, we reslized it was a fish smell, probably from cooking something in microwave!
Stayed 1 night in Oct 2023
Response from Customer Service on 24 Oct 2023
Madeline, thank you for choosing the TownePlace Suites Chattanooga Near Hamilton Place and for the excellent rating. We're thrilled to hear that you found our rooms comfortable and the bed to your liking. As for the mention of an unexpected odor, we greatly appreciate your patience and we assure you that we will look into it to provide a more pleasant experience next time around. Looking forward to your next stay with us.

10/10 Excellent

Lamonica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it’s an extended stay hotel
Stayed 1 night in Oct 2023
Response from Customer Service on 24 Oct 2023
Lamonica, it's great to hear you enjoyed the extended stay feature at TownePlace Suites Chattanooga Near Hamilton Place. Our aim is to provide a home-away-from-home experience for our valued guests like you. We're looking forward to welcoming you back for your next stay!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building appeared to be an older hotel that had been refurbished - very odd halls, room decre, etc. the staff were extremely friendly and helpful.
Stayed 4 nights in Oct 2023
Response from Customer Service on 23 Oct 2023
Jim, your positive feedback is very much appreciated. It's delightful to hear that the unique architectural design of TownePlace Suites Chattanooga Near Hamilton Place added to the charm and experience of your stay. We're especially glad to hear that our supportive team members enhanced your visit. We hope to have the pleasure of welcoming you back on future visits to the city.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kendal was awesome checking in- friendly etc.
Stayed 1 night in Oct 2023
Response from Customer Service on 20 Oct 2023
Scott, it's wonderful to hear that you had a pleasant experience at TownePlace Suites Chattanooga Near Hamilton Place! We're thrilled that Kendal's upbeat nature made your check-in process smooth and delightful. We appreciate your wonderful feedback and look forward to serving you again on your future visits.

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly welcoming, friendly and helpful. The room was clean and had a great view as well as black out curtains for night. I will definitely be staying here again!
Stayed 2 nights in Oct 2023
Response from Customer Service on 16 Oct 2023
Sean, we're thrilled to hear about your excellent experience at the TownePlace Suites Chattanooga Near Hamilton Place. It's fantastic to know our welcoming team members and the cleanliness of your room left a lasting impression. We greatly appreciate your kind words and look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Joshua

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Very close to the mall and some cool food options. Decent distance away from things such as the aquarium or parks, but still would recommend.
Stayed 3 nights in Oct 2023
Response from Customer Service on 16 Oct 2023
Joshua, it's a delight to read your review of TownePlace Suites Chattanooga Near Hamilton Place. We're pleased you appreciated our prime location near shopping and dining venues, as well as proximity to attractions. Your recommendation means a lot to us and we're looking forward to your next visit.

10/10 Excellent

Mike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard to find
Stayed 1 night in Oct 2023
Response from Customer Service on 16 Oct 2023
Mike, we appreciate your feedback. While some guests have mentioned our location can initially be a challenge, our guests often enjoy the tranquility afforded by this. Nonetheless, we hope that once you found the TownePlace Suites Chattanooga Near Hamilton Place, you were able to unwind and enjoy your stay. We look forward to your return visit.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2023
Response from Customer Service on 14 Oct 2023
Thank you for the fantastic rating, Lisa!It's outstanding you had such a wonderful experience at TownePlace Suites Chattanooga Near Hamilton Place. We care about the satisfaction of our guests. We can't wait to see you again soon!

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023
Response from April on 9 Oct 2023
Thank you for staying with us!

8/10 Good

Pamela

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Customer Service on 4 Oct 2023
Pamela, thank you for your strong review score for TownePlace Suites Chattanooga Near Hamilton Place. We are glad you had a worthwhile stay and we hope to welcome you back soon!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reunion
Hotel staff was able to help with a reservation glitch. Very greatfull.
Stayed 1 night in Sep 2023
Response from Customer Service on 1 Oct 2023
Thanks for the 8/10 rating!We're thrilled you enjoyed your time at TownePlace Suites Chattanooga Near Hamilton Place so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

2/10 Terrible

Fayek

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The man at the reception desk was not happy to receive guests who come to the hotel. Was not friendly at all.
Stayed 1 night in Sep 2023
Response from April on 26 Sept 2023
Thank you for your feedback. I apologize for the behavior of the front desk staff.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, don’t look anywhere else
Great check in even late at night. Super clean room and a comfy bed. Breakfast wasn’t bad not a whole lot of choices. All of the staff was above beyond friendly… The area felt safe even ant midnight when we anreived. Only thing that could have been a little better was the room AC. We like it cold at night when sleeping.. It worked but was slow to cool Off room. It wasn’t hot by any means and we were able to sleep but a little more power from the ac would have been nice. By 4 am it was freezing.. I would definitely recommend staying here. When coming back through the area, we will stay again.
Stayed 1 night in Sep 2023
Response from April on 26 Sept 2023
Thank you for staying with us!

4/10 Poor

ronald

Liked: Cleanliness, property conditions & facilities
The staff was pleasent but the house keeping was very poor quality
Stayed 4 nights in Sep 2023
Response from April on 24 Sept 2023
I apologize for the poor experience you had while staying with us.I will discuss your feedback with our housekeeping team. Thank you for staying with us.

6/10 Okay

Kelsey

Stayed 1 night in Sep 2023
Response from Customer Service on 14 Oct 2023
Kelsey, thank you for taking the time to rate your stay. We're committed to enhancing our guests' experience, and it seems we fell a little short this time. We greatly appreciate any insight you can provide so we can better serve you in the future.