Ratings based on 575 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Posted 20-Jan-2015
room smelled horrible lots of water damage throughout entire building
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice for a quick stay - Definitely pet friendly

Posted 05-Jan-2015
Pros: The management was very helpful. I originally was supposed to have a second floor room, but they were nice enough to move me to accommodate my pets.
Cons: The walls were a little thin (could hear people next door sometimes). Also some of the appliances (e.g., mini-fridge) were kind of loud.
Location: Right off the highway, near gas stations and places to eat. Not much to do-- but great for a one-night stay.
The hotel management was very accommodating of my need for a first floor room (for my two dogs that I was traveling with). The room was small but comfortable and very reasonably priced. This was perfect for an overnight stay on a road trip.
2 out of 5
by A verified traveller

Older, worn out.

Posted 01-Jan-2015
Sink was clogged. Bathroom floor dirty. Hall on main floor to our room had stains everywhere. Would not stay there again
3 out of 5
by A verified travellerfrom TN

Maybe not

Posted 23-Dec-2014
The rooms were not too clean.. Bed throw was stained.. They only provided 2 wash rags for 4 people..
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Dec-2014
Was happy with stay Rooms small but so was price of room.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Virginia

Nice stay

Posted 16-Dec-2014
Pros: Clean & pleasant. Economical. Not a frilly place. Coffee 24/7. Staff said they would make a new fresh pot just for me. I like that
Cons: Nothing comes to mind. Thanks Wyndham.
Location: Off interstate & cheap gas. Good eats.
Close to my meeting. Staff was very helpful & told me where to go.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near a lot of restaurants!

Posted 28-Nov-2014
This hotel even has a laundry room, unlike some hotels I've stayed at.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Nov-2014
All staff courteous and friendly. Hotel near all the amenities.
1 out of 5
by A verified travellerfrom Nashville TN

Convenient to Hamilton Place Mall

Posted 03-Nov-2014
Pros: The Staff was very friendly
Cons: The overall hotel (read comments above)
Location: Hamilton Place Mall and Restaurants were very convenient
The brochure said "new renovated rooms". That is hardly the case. For starters the room with a King Size bed is not much bigger than the King Size Bed. We had a non smoking room which had cigarette burns all over both night stands and on the bathroom vanity (and the bathroom vanity was so small you could barely put anything on there other than a toothbrush). The room had a terrible smell overall. There was no remote control for the tv, but the staff did bring us one to the room after we called. The manager, Beth, was very apologetic and offered to switch us to another room which we declined because it was likely to not be any bigger than the room we already had. The parking was horrible as well. One vehicle with a trailer was parked in the front of the hotel and taking up 7-8 parking spaces. Overall, the only good thing I have to say about this hotel is the staff was very friendly. The hotel itself ranks as one of he worst I have ever stayed in and I would not recommend this hotel to anyone, even someone on a budget.
3 out of 5
Recommended
for Couples
by johnfrom Redcar U.K.

Noisy hotel

Posted 02-Nov-2014 on Hotels.com
Very noisy with people walking around in room above until after midnight. This is one of those modern style hotels that is badly insulated. Breakfast average & no coffee making facilities in rooms but had microwave & fridge that we were not expecting. Not as close to mall as was lead to believe in description.