Ratings based on 554 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travellerfrom TN

Maybe not

Posted 23-Dec-2014
The rooms were not too clean.. Bed throw was stained.. They only provided 2 wash rags for 4 people..
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Dec-2014
Was happy with stay Rooms small but so was price of room.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Virginia

Nice stay

Posted 16-Dec-2014
Pros: Clean & pleasant. Economical. Not a frilly place. Coffee 24/7. Staff said they would make a new fresh pot just for me. I like that
Cons: Nothing comes to mind. Thanks Wyndham.
Location: Off interstate & cheap gas. Good eats.
Close to my meeting. Staff was very helpful & told me where to go.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel near a lot of restaurants!

Posted 28-Nov-2014
This hotel even has a laundry room, unlike some hotels I've stayed at.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Nov-2014
All staff courteous and friendly. Hotel near all the amenities.
1 out of 5
by A verified travellerfrom Nashville TN

Convenient to Hamilton Place Mall

Posted 03-Nov-2014
Pros: The Staff was very friendly
Cons: The overall hotel (read comments above)
Location: Hamilton Place Mall and Restaurants were very convenient
The brochure said "new renovated rooms". That is hardly the case. For starters the room with a King Size bed is not much bigger than the King Size Bed. We had a non smoking room which had cigarette burns all over both night stands and on the bathroom vanity (and the bathroom vanity was so small you could barely put anything on there other than a toothbrush). The room had a terrible smell overall. There was no remote control for the tv, but the staff did bring us one to the room after we called. The manager, Beth, was very apologetic and offered to switch us to another room which we declined because it was likely to not be any bigger than the room we already had. The parking was horrible as well. One vehicle with a trailer was parked in the front of the hotel and taking up 7-8 parking spaces. Overall, the only good thing I have to say about this hotel is the staff was very friendly. The hotel itself ranks as one of he worst I have ever stayed in and I would not recommend this hotel to anyone, even someone on a budget.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Murfreesboro TN

Good location

Posted 11-Oct-2014
Mixed review: The front desk staff was extremely friendly upon arrival and departure. The inside of the hotel needs updating and a good cleaning. The the carpet throughout the hotel was badly stained including the elevator. Our room appeared clean, but a used bar of soap was found on top shower sill. When the mirrors in the bathroom and room fogged up from shower use, my girlfriend was not happy that writing and drawings could be seen on the mirrors from lack of adequate cleaning. However, we slept comfortably and it was only for a one night stay. We did not eat the free breakfast offered, but it seemed like a large selection. We always stay at Microtel's when we are just needing a one night rest stop. This one just needs interior updating andsome attention to detail when cleaning. The price is fantastic, just a bit disappointing when we have always experienced great one night stays with this chain. We may or may not stay at this particular one again, but the staff and location was excellent!
1 out of 5
by A verified travellerfrom AL

One night stay - never again!

Posted 03-Oct-2014
Staff was friendly even though we only saw desk staff as we checked in and someone changing coffee at breakfast. The hotel was bad! It smelled of cigarette smoke throughout. Our room was non-smoking but was far from that. It had been masked with some kind of sweet sickening odor. In general, the place has been let go. I kept thinking all night of Hotel Hell. None of the 3 of us slept a wink! Beds were not comfortable and the cheap steno chair was broken - nowhere to sit. Bad 1st experience. You do get what you pay for! Wish I had my $70 back. can't believe I paid that much for so little.
3 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 30-Sep-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Georgia

For a church program

Posted 29-Sep-2014
The room pillows smelled very bad, had to go down to front desk to get more wash cloth. Hallways smelled like smoke even though we were in no smoking rooms.I think it is a nice place just needs some up grading. I also didn't know that it was a pet friendly hotel.