Ratings based on 65 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Michigan

Very nice hotel with great customer service

Posted 20-Jul-2015
Location: Near rafting companies and Chatanooga.
We booked online enroute to Cleveland. When we got there, it seemed as if everyone decided to arrive at the same time, but Michael at the front desk handled everything like a pro and with great customer service. The breakfast was very good and well stocked the entire time. Clean well appointed rooms. We stayed in connection with a rafting trip we had booked on the Ocoee River. We were about a 20 minute drive from the NOC outpost.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nashville, TN

Nice hotel near the Ocoee

Posted 22-Jun-2015
Stayed here for two nights while rafting on the Ocoee. The rooms were clean and spacious. The indoor pool was nice, clean and not too heavily chlorinated. Breakfasts were included and amazing. Try the waffles! Check in and check out were smooth with no issues. I would definitely stay here again. Thanks!
5 out of 5
Recommended
for Everyone
by A verified traveller from IN

Very nice. I loved it

Posted 16-Jun-2015
So nice, clean. Breakfast was excellent. I will plan my trips to Florida this way, just so we can stop here for the night. Best nights sleep of my trip.
3 out of 5
Recommended
for Everyone
by A verified traveller from ms

Posted 18-May-2015
Didn't clean room one day after I told them when I would be out
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 02-May-2015 on Hotels
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 22-Apr-2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Apr-2015
Great hotel all the way around. Very nice and clean.
2 out of 5
Recommended
for Families
by Cathy from Texas

Horrible experience at this hotel!

Posted 16-Mar-2015 on Hotels
Before my arrival I requested no down bedding due to allergies. I had 4 down pillows on my bed. No answer at desk so I had to go there. The clerk said "Oh, so you need feather pillows?" Tired and very frustrated, I explained I called the hotel to make the request. He said I probably spoke to Expedia. I told him AGAIN I called the HOTEL. He continued to argue until I told him he was calling me stupid. He then assured me he would have non-feather pillows sent to my room. A nice man brought the pillows and apologized for the clerk’s attitude. The hotel was NOISY. Kids running, people talking and laughing in the hallway. At 1:15 I called the front desk to complain. It stopped shortly thereafter. Slamming and more noise began about 5:30. We went down to breakfast. No place to sit and no food. There was a tournament in town and the noise we heard the night before was players. They were eating as fast as the hotel staff could bring food out, heaping it on their plates. We gave up and went across the street to Denny's. When I checked out the same desk clerk from the night before asked how my stay was. When I told him it was horrible he said "Sorry to hear that" and went back to looking at whatever it was he was doing when I walked. We left the hotel exhausted, hungry and very dissatisfied with our experience there. We will never stay there again and I cannot recommend it to anyone else. We will call Hampton Inn corporate headquarters to complain about this location.
5 out of 5
Recommended
for Everyone
by A verified traveller from 46237

This is a great place!

Posted 23-Feb-2015
We stayed here overnight on our way to another destination. The staff was incredibly helpful and friendly. Beds were comfortable. The pool was refreshing. Breakfast was lovely. Really hope we can stay again sometime.
5 out of 5
Recommended
for Everyone
by A verified traveller from AL

Nice hotel

Posted 20-Feb-2015
Overall high marks for hotel. We had room that was close to elevator so it was a little noisy before 10pm, but it quieted down.