Chattanooga Choo Choo (Chattanooga, United States of America)

Rooms & Rates

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Room type

Standard room with king bed


1 kingView of the pool and courtyard. Desk. 32-inch plasma television with satellite channels. Complimentary wireless Internet access. Free local calls. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Turndown service available on request. Wheelchair accessible. Non-Smoking.

Standard room with two double beds


2 doubleView of the pool and courtyard. Desk. 32-inch plasma television with satellite channels. Complimentary wireless Internet access. Free local calls. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Turndown service available on request. Wheelchair accessible. Non-Smoking. Pets are allowed in this room.

Traincar room with one queen bed & trdle


1 queen1 BedView of the pool and courtyard. Desk. 32-inch plasma television with satellite channels. Complimentary wireless Internet access. Free local calls. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Turndown service available on request. Wheelchair accessible. Non-Smoking.

Deluxe room with two double beds


		2 doubleView of the pool and courtyard from balcony. Desk. 32-inch plasma television with satellite channels. Complimentary wireless Internet access. Free local calls. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Turndown service available on request. Wheelchair accessible. Non-Smoking.

Deluxe room with king bed


1 kingView of the pool and courtyard from balcony. Desk. 32-inch plasma television with satellite channels. Complimentary wireless Internet access. Free local calls. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Turndown service available on request. Wheelchair accessible. Non-Smoking.

Standard Room no bedding preference


1 BedView of the pool and courtyard. Desk. 32-inch plasma television with satellite channels. Complimentary wireless Internet access. Free local calls. Complimentary newspapers. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and complimentary toiletries. Clock radio and iron/ironing board. Air conditioning. Turndown service available on request. Wheelchair accessible. Non-Smoking.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go

There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.

Policies

Check-in time starts at
Check-out time is 11 AM
Pets accepted
American Express accepted
Diners Club accepted
Discover accepted
MasterCard accepted
Visa accepted
Maximum number of pets per room - 2
Minimum check-in age is 18

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: USD 25 per stay
- Pet deposit: USD 25.00 per stay
- Hot and cold buffet breakfast fee: USD 12.00 per person (approximate amount)
- Refrigerator fee: USD 10.00 per night
- Rollaway bed fee: USD 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards and Affiliations

The property is a member of Preferred Hotels & Resorts.

Accessibility Options

Accessible path of travel
Accessible bathroom
Roll-in shower

Handicapped parking
Accessibility equipment for the deaf
Braille or raised signage

Property Amenities

24-hour front desk
Airport transportation (surcharge)
Arcade/game room
ATM/banking
Audio-visual equipment
Banquet facilities
Bar/lounge
Breakfast available (surcharge) hot and cold buffet
Business center
Air-conditioned public areas
Complimentary newspapers in lobby
Concierge services
Multiple large conference rooms
Doorman/doorwoman
Dry cleaning/laundry service
Elevator/lift
Event catering
Exhibit space
Express check-out
Fitness facilities
Gift shops or newsstand
Laundry facilities
Number of floors - 5
Total number of rooms - 363
Parking (surcharge)
Patio
Picnic area
Poolside bar

Porter/bellhop
Restaurant(s) in hotel
Safe-deposit box at front desk
Ballroom(s)
Number of restaurants - 3
Secretarial services
Security guard
Spa tub
Suitable for children
Swimming pool - indoor
Swimming pool - outdoor
Coffee shop or café
Wireless (high-speed) Internet access - complimentary
Number of outdoor pools - 2
Multiple small meeting rooms
Room service (limited hours)
Year Built - 1973
Area shuttle (complimentary)
Meeting facilities size (feet) - 40000
Number of meeting/conference rooms - 10
RV and truck parking
Self parking
Shopping on site
Number of buildings/towers - 3
Garden
Swimming pool - outdoor seasonal
Wedding services
Wheelchair accessible

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Rooms

Chattanooga Choo Choo offers 363 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Rooms feature courtyard or pool views. 32-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chattanooga hotel provides complimentary wireless high-speed Internet access. Business-friendly amenities include desks and speakerphones with voice mail; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and clock radios. A turndown service, extra towels/bedding, and wake-up calls can be requested. Housekeeping is provided daily.

All guestrooms are non-smoking.

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Room Amenities

Climate control
Air conditioning
Clock radio
Complimentary newspaper
Complimentary toiletries
Desk
Coffee/tea maker
Direct-dial phone
Extra towels/bedding
Daily housekeeping
Private bathroom
Hair dryer
Iron/ironing board
Voice mail
Cribs (infant beds) available
Rollaway beds available

Wake-up calls
Satellite television service
Free local calls
High-definition television
Speakerphone
Turndown service (on request)
Shower/tub combination
ESPN
HBO
Electronic/magnetic keys
Non-smoking only
Wireless high-speed Internet access (complimentary)
Plasma television
Courtyard view
Pool view
Wheelchair accessible

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Dining

Gardens Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Station House Restaurant - This restaurant serves dinner only. Restaurant service is not available on Monday and Sunday.

Dinner in the Diner - This restaurant serves dinner only. Reservations are required. Restaurant service is not available on Monday, Tuesday, Wednesday, Thursday and Sunday.

Room service during limited hours is available.

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Recreation

Golf - driving range nearby
Hiking/biking trails nearby
Bicycle rentals nearby

Swimming on site
Playground nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Chattanooga Choo Choo

3.3

out of 5

avg. guest rating

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Showing 1 - 10 results (of 116) · See more Chattanooga Choo Choo reviews

Chad P from Ohio

3.0

out of 5

“Not Impressed this is not a 3 star hotel”

Bathroom was dirty, tub had a anti-slip on the floor and it was soap scum. Corner of the bathtub floor tile was dirty. Bed was not comfortable and mattress was worn. Beautiful Hotel Lobby, rooms are substandard and very outdated. I was tricked in to a 3 star rating, not even close. I left a note in the room so maybe someone will fix it.

Comment from the hotel's management

I am very sorry that you didn't enjoy your stay with us. I wish you had let us know you were unhappy so we could fix it right away. We do have a manager on duty 24hrs a day to help our guests. As far as the mattress goes, we have replaced all of the mattresses on the property in the past 3 years. I hope you will give us another try the next time you are in town, give us a call and I will make sure everything goes well on your next trip.

Hotel Management, General Manager

Posted 5 Jan 2012

Sandra O from Johnson City, TN

2.0

out of 5

“Not Impressed”

Do not understand why normally rooms can go for more than $$$$ a night. This hotel is to be historic but most historic hotels I have stayed in are very well kept, this place has not. Furniture in the room did not match and looked at though it came from a second hand store it was scratched, finish was peeling off and it was in very poor condition. The beds were hard and not very comfortable. The bathroom was very small, paint was peeling from the walls. Perhaps other rooms in the Main section are of better quality but wouldn't know as we were not offered one of those rooms. Also, when anyone in the hall way talked you could hear as though they were in the room, very poor sound barriers and when they closed their doors is was like they were slammed shut.

Area recommendations

Would recommend staying even closer to the downtown area or near the river front.

Julie K from Belleville, IL

4.0

out of 5

“Parts of the hotel were fantastic and others not so great”

The Fantastic Parts - The reception area is georgeous and the gardens are beautiful. Everyone there was very friendly and accomodating. We swam in the heated pool and loved it. We liked history aspect and uniqueness of the trains. The Not So Great Parts - There is a lot to see on the grounds but the abandoned building across the street deters from the grandeur. When we arrived there was trash piled in a corner and a cleaning cart left in the hall. In the room next to ours, dirty dishes from room service were piled. All those things were still there when we left the next day. They had been sitting there for at least 16 hours.

Brett from Memphis, TN

1.0

out of 5

“Would not recommend”

The lobby smelled very old and mildewed. The exterior doors of several rooms were decorated, indicating that people were living in the hotel rooms. The buildings were very old and showed their age. My friend refused to stay there.

A Traveller from Savannah, Georgia

3.0

out of 5

“Chattanooga Choo Choo”

This hotel is definately old and dated. The lobby bathroom was dirty the evening we checked in and still dirty the morning we checked out. Our rooms were in building 2 and were clean and neat. It appeared they had been renovated, but there is only so much you can do with a structure as old as this one. Only one bar of soap for both the sink and the shower. The vent in the bathroom was extremely loud and could not be turned off. We shut the door. The bed could use a comforter instead of 2 sets of sheets and a thin blanket in between. The internet service was so slow that the pages would not load - I finally gave up. The grounds were nice and we enjoyed the model train museum. Breakfast in the restaurant was very reasonable and quite tasty. My husband had the buffet and I ordered from the menu. Service was very good. The rating of this hotel compared to comparable properties should probably be a 2 to 2 1/2 definately not a 3 star property. It was really funny how we got the reservation because once reading the reviews we definately did not want to stay here so we were offered a "3" star property at a very good price on expedia.com so I guess we were just destined to stay at the Chattanooga Choo Choo. Just don't expect the greatest if you choose to stay here.

A Traveller from Kansas City MO

4.0

out of 5

“great location”

The hotel was very conveniently located, right across the street from the free electric shuttle. Getting around was extremely easy for us. The hotel staff was very friendly and helpful. Room was unexceptional, but met all of our needs. Only downside was the inefficiency of the shuttle service. They seemed very disorganized and told me I just needed to call once our flight had landed. When we did this, we got an answering machine so called the front desk who assured us they would send the shuttle right out. We ended up waiting for an hour and it took 2 more calls to get them there.

Wayne S from Atlanta area

4.0

out of 5

“.Looking forward to returning”

Very pleasant time-Will defently return

Area recommendations

River,Lookout Mountain,and downtown area. Looked so clean,no homeless that I witnessed. No trash,everthing just seemed to flow so well

When to go

Loved the river,and Lookout Mountain. Came here as a child and several times since. Really enjoyed the Rocktocber event at Rock City

A Traveller from Tennessee

4.0

out of 5

“Nice place to stay, convenient to sites downtown,would stay again”

Nice place to stay convenient to downtown tourist sites, would stay there again

A Traveller from Roswell, GA

3.0

out of 5

“Needs some TLC”

This hotel is super convenient to downtown activities, however, it looks like it hasn't had any improvements done to the decor of the rooms in about 15 years. The room was clean, just very dated and sparse. Had high hopes that this would have been a nice, intown, historic place to stay. After staying, I think there are probably better options out there as this didn't feel historic at all, just dated, like 1970-1980's dated, not 1920's.

A Traveller from Huntsville, Al.

4.0

out of 5

“Everything we needed available at or easily accessable from hotel.”

Hotel comfortable, amenities very good, staff courteous and helpful. Shuttle service next to hotel made car virtually unnecessary. Golf cart shuttle service on hotel grounds also very helpful.

Area recommendations

Downtown Chattanooga and Waterfront areas. Everything you could ask for on a vacation is available.

Dining

We ate dinner at the Station House Restaurant at the hotel, where we were served very good food by a wait staff who also performed with the orchestra. Enjoyed this experience very much. The next day we had lunch across from the Aquarium at the Blue Plate. The lunch was great and the staff was very friendly. That evening we had dinner at the Blue Water Restaurant across the street from the shuttle stop near the Aquarium. The Crab/Lobster Cakes were excellent. This restaurant was pricier than the others, but the food and service was worth the price. .

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Showing 1 - 10 results (of 116) · See more Chattanooga Choo Choo reviews

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