An addition to the railway line is being built..right outside the hotel and this has been going on for over a year. However, there is no noise within the hotel, the construction guys are friendly and the car detour to get to the hotel parking is easy.
Parking at the hotel...$22 a day, is a bit steep.
Get to breakfast early though...
Hotel Sierra Charlotte Center City provides a contemporary twist to the traditional suite experience - offering up an …More
Wonderful staff members were very nice and upbeat! Great breakfast, a fridge in the room with complimentry beverages, and the turned down bedding with a mint on the pillow all made this a great and special place to stay!
We stayed on a Saturday night in this very modern, quiet hotel in room 1117. Hotel staff very friendly and attentive. A hotel employee even greeted us by name in the hallway! We had a drink at the bar which was very nice. Bed was very comfortable. Loved the "grab and go" breakfast. While it's not free, it is very convenient and easy. They even have a cook to make cooked to order eggs which was great for my gluten free husband. The lobby is on the 5th floor which makes it a tiny bit difficult to find if you aren't expecting an elevator ride to your hotel but adds an extra layer of security. I highly recommend and would stay there again.
From the moment of my arrival, I was convinced that I made the right choice for my stay. The check-in process was very smooth. I was given an opportunity to upgrade and took advantage of the offer. Responses to my inquiries about dining, entertainment, shopping, getting around Charlotte, etc., were immediate, helpful and accurate. As I toured the area of the Ritz's location to visit other hotel chain that I most often frequent, I continued to be very happy having chosen the Ritz.
The staff was universally customer focused. Any request was met with an enthusiastic and efficient response. I observed other guests being assisted and came away feeling that my experienced was--as far as I could determine--in keeping with Ritz's approach to serving their guests. The consierge, Mark, especially went above and beyond--at one point--walking me to a restaurant near The Ritz Carlton to make sure I found my way there easily.
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.