“Definitely going back to Charlotte and staying at the Crown Plaza”

I will definitely stay at the Crowne Royal next time I am in Charlotte, which hopefully will be this summer. The hotel staff was so friendly and the room was perfect. The hotel is in a great location and they have a shuttle bus that will take you and pick you up with a five mile radius. The driver was fantastic and knew the area very well. He suggested great restaurants and clubs to go dancing. Everyone at the hotel was really nice and friendly. Definitely recommend it to anyone staying in Charlotte

“Great value for a corporate chain hotel”

Hotel was well run; staff were very friendly and helpful. Everything was clean and well maintained. Hotel is located right next to uptown action.

“PERFECT DOWNTOWN HOTEL”

...EASY PARKING, WALKING DISTANCE TO TOP SPOTS

“A few tweaks could make it SUPERB!!”

We were extremely pleased with our accomocations. There are a few things I would say could have made our stay a little better. The lobby looked so stark and empty. It needs more furniture, plants, large screen TV, etc to make it more welcoming and comfortable. I did not care for the Keurig coffee maker in the room. Each time it gave me a less than hot cup of weak coffee. I would have liked to see a coffee maker in the lobby also. The service at the front desk from Mario was exceptional though!!! Thank you for offering the great unpublished rate!

“The executive floor was nice.”

Through Expedia, I booked a room on the top floor because I wanted the refrigerator and microwave. On this floor, the coffee makers were Keurig brand, which are nice, but I believe that the standard rooms have lesser quality machines. I chose this hotel because of location - very close to the aquatic center. However, it is many blocks from all the restaurants and museums. Walkable, yes, but not much action nearby. Just a bunch of government buildings.

“good for the money”

the worst part of this hotel was the lounge. It seems like a nice enough place- but the bartender was the worst! He seemed offended to have customers interrupt his sports channel!!

“Good for the price”

Aside from the toliet that didn't flush very well, or the first coffee maker that didn't work (they replaced it quickly), good service, really nice room (love that they have a "Keurig" - single cup coffee maker - in the room) and convenent location form the parkway and airport and very convenient parking if you have a car.

“Not terrific, but definitely attractive, friendly and comfortable”

On the downside -- The Crowne Plaza is located several blocks from the uptown activity, so if you're not fond of walking, you might want to be closer. The pool is located right off the street, far from the sight of staff or anyone helpful if there's a problem, and nobody used it while we were there. The walls are, indeed, quite thin. There's a deli and great little restaurant with good pizza (and breakfast) across the street, but they're both closed on the weekend, so if you don't want your early Saturday morning Joe from the hotel, you're in for a stroll to Starbucks several blocks away uptown. There were stains on things -- the radio (!), some of the sheets -- but otherwise the place was pretty clean and clearly comfortable. On the positive side -- the onsite restaurant was very good, very friendly, very relaxed, even when we stopped by late in the evening near closing time. The staff was helpful and, again, friendly; housekeeping was eager to provide us with extras if we needed them. The overall environment was attractive, relaxed, comfortable. A good deal at the reduced price.

“Concert Weekend”

Even though the hotel was a bit older and perhaps out of date asthetically, I recieved great service and was comfortable my entire stay. The employees were friendly and helpful. There was not a time I did not feel secure while staying there. The rooms were simple and efficient, minus a mini fridge, and the beds were the most comfortable I have slept in hotel wise. Check in and check out was an easy speedy process and I felt well taken care of.

“a satisfied client”

I pleased with the location. The hotel is located between the downtown and the malls. The wireless was working well.