Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from sun city az

Nice place

Posted 09-Jun-2014
Clean comfortable hotel. Nicest pet friendly room I ever had.
5 out of 5
Recommended
for Couples
by heather from charleston,wv

Posted 03-Jun-2014 on Hotels.com
absolutely loved it
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jun-2014
Really, it was a nice hotel, clean, the staff was verry helpful, and the bed was firm. It was an over night stay.
Comment from Hotel Management
03-Jun-2014 by Greg, Hotel Management
Thank you for choosing us. Thank you for your positive comments. We are glad that we could be a stopping off point for you in your travels. We are very proud of our staff and the service they deliver. Come back and see us soon. Sincerely,
4 out of 5
Recommended
for Personal Event
by Tish from weirton, wv

Posted 26-May-2014 on Hotels.com
The lighting of the room was very well, and the kitchen area was nice.Did not particularly care how bed was. Thought a divider between couch area and bed would have been nice. Also prices should be marked for food. My husband thought bed was a little too firm. Didnt realize so far away from places to get food.
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Posted 26-May-2014 on Hotels.com
Our family came to the states track and field meet plus graduation on the field. We were worried because the team recently had to be moved from a hotel due to an extreme case of bed bugs!!! However the residence inn was very clean and smoke free! We will continue to recommend your company to our friends and family
Comment from Hotel Management
09-Aug-2014 by Greg, Hotel Management
Thank you for your great comments. We share all of our guests comments with the entire staff. We work very hard to ensure that our hotel is clean and comfortable for all of our guests. We look forward to seeing you soon. Sincerely,
5 out of 5
Recommended
for Everyone
by KappaD from Maryland

Great hotel, quiet & convienent to city center.

Posted 18-May-2014
Clean, spacious, comfortable suite. Hotel is minutes away from Charleston city center and Interstate routes. Great breakfast. Will book this hotel again when in the Charleston area.
4 out of 5
Recommended
for Overnight Stay Before Destination
by JFD from Charleston WV

Posted 06-May-2014 on Hotels.com
One of the bathrooms had a running toilet. Didn't arrive until mid-nite. Mentioned to the front desk when checking out. Also, bathroom sink was clogged. Also mentioned to front desk when departing.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel AND very pet friendly

Posted 04-May-2014
Excellent Hotel, a great value. I work at the Inn on Biltmore Estate and I want to say you guys have a very clean hotel, and your employees are top notch. You are probably thee best when it comes to being dog friendly. We had usually stayed at La Quinta, but you blew them out of the water. Your rates were GREAT for all you gave. The breakfast was outstanding (and so was the lady who kept it going!). You are a serious 6 out of 5!
5 out of 5
Recommended
for Overnight Stay Before Destination
by Bill Scharffe from Charleston, WV

Convenient

Posted 29-Apr-2014 on Hotels.com
New, clean, excellent breakfast, friendly, accommodating to our small dog. We will stay again and recommend it to our friends.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 14-Apr-2014 on Hotels.com