Children’s area

Reviews of Best Western Charleston Inn

2.5 out of 5
Best Western Charleston Inn
1540 Savannah Hwy, Charleston, SC

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1003 reviews" "
Rating 8 - Good. 299 out of 1003 reviews" "
Rating 6 - Okay. 110 out of 1003 reviews" "
Rating 4 - Poor. 54 out of 1003 reviews" "
Rating 2 - Terrible. 40 out of 1003 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tanya

Travelled with partner
Liked: Cleanliness, staff & service
The place was nice and the staff were helpful. The location was very good. The shower curtain in the bathroom was ripped throughout the top and the plug for the bathtub broken. The space is very tight in the bathroom.
Stayed 4 nights in Apr 2024

8/10 Good

denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only had decafe coffee and teas. Quite but on busy highway. Dinning room hostess was rude. Rooms were clean . Our room was on the back side.
Stayed 3 nights in Apr 2024
Response from M on 12 Apr 2024
Dear Jon,We apologize if you found any of our staff to be unfriendly. We appreciate hearing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. We request you to trust us and our timing, allowing us to drive our efforts in a more positive direction for it to meet the best results. We will investigate the issues and make the necessary corrections. We hope you will give us another chance to make it up to you. Thank you for your business, see you soon!Sincerely,Management Team

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and lovely staff.
Stayed 2 nights in Apr 2024
Response from M on 12 Apr 2024
Dear Dorothy,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a corner room upstairs (nice room vaulted ceiling) Heard lots of sirens but the beds were really comfy and room was squeaky clean. I’d stay again for the price definitely
Stayed 1 night in Apr 2024
Response from CK on 9 Apr 2024
Dear Graham:We are pleased to know you found the room to be clean and the beds so comfortable. We sincerely appreciate your business and hope to see you again soon.

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and easy checkin. Rooms were very clean and beds comfy. Would stay here again!
Stayed 2 nights in Apr 2024
Response from CK on 9 Apr 2024
Thanks Laura for the 5 stars and very kind words. We sincerely appreciate your business and hope to see you again soon.

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service
The front staff was overly friendly, but nothing major. The room was clean and quiet, and was fairly priced. The facilities were very dated. There was a tile shelf in the shower that was almost falling off, and the shower curtain had several torn/broken hooks so that it drooped significantly. Also the safety lock (chain) on the door had to be forced into the slide and I had to struggle to remove it when I wanted to open the door.
Stayed 1 night in Apr 2024
Response from M on 4 Apr 2024
Dear Mark,We are disappointed that our rooms, furniture, or facilities did not work well for you. We shall investigate the concerns you have mentioned and ensure that our property is adequately upgraded in terms of furnishings and maintenance. Thank you for sharing your feedback. On that note, we would like to ask you to give us another chance to fix our errors and earn your trust!Sincerely,Management Team

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, property conditions & facilities
No toilet tissue. Leaky faucet.
Stayed 1 night in Mar 2024
Response from M on 28 Mar 2024
Dear Frances,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 Okay

Doris Jean, Parma

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice and clean. But It was a cool evening and we wanted to heat the room. But the heater was very loud and noisy.
Stayed 1 night in Mar 2024
Response from M on 28 Mar 2024
Dear Doris,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we appreciate you bringing your concern to our notice. We earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

William, Boston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast, comfortable room, easy parking, convenient for Ashley River gardens.
Stayed 3 nights in Mar 2024
Response from M on 21 Mar 2024
Dear William,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is so pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

4/10 Poor

JAMIE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I’m not from the area and I booked online for a lower rate. Waited about 10 mins to check in while the front desk worker argued pretty loudly with another guest and a “manager” on the phone across the street. The room wasn’t very clean and the ac bearly worked. The breakfast staff snapped at us cause we can in at 8:45… the check out guy was the nicest one we encountered. We won’t be back
Stayed 1 night in Mar 2024
Response from M on 21 Mar 2024
Dear Jamie,We are sorry about the issues you encountered during your recent stay with us. We want to reassure you that your experience is not typical of what our guests receive, and we are taking your comments very seriously. We shall take all measures required to rectify the conditions in the hopes of having you back as a contented guest. We would be grateful if you allow us to make amends and improve your experience during your next stay. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

8/10 Good

Michael

Stayed 2 nights in Mar 2024
Response from M on 12 Apr 2024
Dear Michael,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from M on 15 Mar 2024
Dear Jim,Thank you for taking the time to rate our hotel highly! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to have the opportunity to welcome you back in the future for another outstanding stay. See you soon!Best regards,Management Team

6/10 Okay

Ross

Travelled with partner
Disliked: Property conditions & facilities
Very tired overall, but clean and functional. Sink faucet did not work well, bathroom door sticks badly, pollen from trees completely covered my car and had to get a car wash. On the plus side it was very quiet and the bed was very comfortable. Parking was plentiful and the check-in person was very friendly and helpful. It is a 10 minute drive from downtown Charleston and good restaurants. It is worth the drive to save the money on this hotel and put it toward a nice dinner on the wharf.
Stayed 1 night in Mar 2024
Response from M on 15 Mar 2024
Dear Ross,Thank you for sharing a detailed account of your stay with us. We are glad to hear that you found value in your stay and that our accommodations met your expectations in terms of cleanliness, spacious parking, and hospitality. However, we're sorry to hear about the issues you encountered with furnishings and maintenance. We shall look into the concerns to make sure that our rooms are adequately upgraded. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

8/10 Good

William

Travelled with partner
Liked: Staff & service, amenities
Good value
Stayed 5 nights in Mar 2024
Response from M on 15 Mar 2024
Dear William,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Was nice & cosy room
Stayed 1 night in Mar 2024
Response from M on 15 Mar 2024
Dear Luis,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Side entrance key access still broken a month later
Stayed 1 night in Mar 2024
Response from M on 15 Mar 2024
Dear Dawn,We are thrilled to see that your recent stay at our property was up to the mark. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Reinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from M on 15 Mar 2024
Dear Reinaldo,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Well kept property. Felt comfortable & homey. Would definitely recommend.
Stayed 1 night in Mar 2024
Response from M on 8 Mar 2024
Dear Angela,Thank you for taking the time to rate our hotel highly! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay. See you soon!Best regards,Management Team

2/10 Terrible

Joseph

Stayed 3 nights in Mar 2024
Response from M on 28 Mar 2024
Dear Joseph,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Bradley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an easy check in
Stayed 1 night in Mar 2024
Response from M on 8 Mar 2024
Dear Bradley,Thank you for taking the time to rate our hotel highly! We are really glad you found our front desk well-organized and efficient. We do try our best to make the check-in process smooth and convenient for our guests. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay. See you soon!Best regards,Management Team

10/10 Excellent

Irakli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient, clean, good service
Stayed 1 night in Feb 2024
Response from M on 29 Feb 2024
Dear Irakli,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

10/10 Excellent

Nichole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very roomy. Very kind staff. Great breakfast spread. Clean bedding. I will stay here again for sure!
Stayed 1 night in Feb 2024
Response from M on 21 Feb 2024
Dear Nichole,It warms our hearts to see that your recent stay with us was delightful. Our entire staff, thank you for your generous rating and such lovely feedback. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. We will keep up the high hospitality standards and make your future stays even more pleasant. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best Regards, The Management Team

8/10 Good

Sebastian

Didn't realize the hotel buildings were not physically connected. I had to walk outside to get to my room apparently have problems with locals renting rooms possibly for illegal reasons so safety is a little concerned.
Stayed 1 night in Feb 2024
Response from M on 8 Feb 2024
Dear Sebastian,Thank you for sharing your feedback. We apologize for any inconvenience caused by the layout of our hotel buildings. Guest safety is our utmost priority, and we take all concerns seriously. Rest assured, we're addressing the issue promptly. Best Regards,Management Team

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from M on 11 Jan 2024
Dear Teresa,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Hari

Stayed 1 night in Dec 2023
Response from M on 11 Jan 2024
Dear Hari,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always pleasant.
Alway a nice stay. 3rd time for this traveler. Enjoyed the complimentary morning breakfast.
Stayed 1 night in Dec 2023
Response from M on 6 Jan 2024
Dear John,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Connie, Ouray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t spend much time at the motel, but found it very nice while we were there.
Stayed 3 nights in Dec 2023
Response from M on 6 Jan 2024
Dear Connie,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from M on 22 Dec 2023
Dear Julie,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from M on 14 Dec 2023
Dear Rose,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from M on 7 Dec 2023
Dear Lyle,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and comfortable. Area was quiet and felt safe. Would stay here again!!
Stayed 2 nights in Dec 2023
Response from CK on 5 Dec 2023
Dear David:Thanks so much for telling us about your stay. We are so pleased to know you found the hotel to be clean and comfortable. We sincerely appreciate your business and look forward to seeing you again.

8/10 Good

Neil

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for dog to walk around and very spacious parking. Front desk attendant on Saturday has zero empathy or compassion and would not address my internet concerns at all, even hung up phone and shifted blame to me as had continuous internet connection problems. All the rest of the staff were nice except for her.
Stayed 2 nights in Dec 2023
Response from CK on 5 Dec 2023
Dear Neil:Thanks so much for telling us about your stay. We are so pleased to know you found the area nice for walking your dog. We are sorry to hear about the unusual interaction with one of our staff members and we will share your feedback. We sincerely appreciate your business.

10/10 Excellent

MARY, Bethel

Liked: Cleanliness, staff & service
CLEAN, COMFORTABLE, ABOVE AVERAGE MOTEL. BREAKFAST ROOM ABOVE ACCEPTABLE. LOVELY STAFF.
Stayed 2 nights in Nov 2023
Response from M on 1 Dec 2023
Dear Mary,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. This is a well maintained older property with great proximity to Charleston and surrounding areas. Staff is friendly and courteous. Room was clean, comfortable and well appointed. Breafast was good, typical hotel breakfast fare. Will stay again next trip.
Stayed 3 nights in Nov 2023
Response from CK on 28 Nov 2023
Thanks so much David for the 5 stars and the very kind words. We are so happy to know you had a great stay and we look forward to your next visit.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
What a nice hotel. Check in was simple. Super clean room with comfortable beds. Great breakfast, too! All in all, a great place to rest.
Stayed 1 night in Nov 2023
Response from CK on 20 Nov 2023
Thanks so much for the 10 stars Matthew. We sincerely appreciate the kind words and are so happy you had a great stay. We sincerely appreciate your business.

4/10 Poor

Line

Travelled with family
Disliked: Staff & service, property conditions & facilities
very old, doors very dirty, alot of strange people walking around, staff not too friendy.
Stayed 2 nights in Nov 2023
Response from CK on 19 Nov 2023
Thanks for sharing your feedback regarding your stay. We are sorry to see we did not meet your expectations and have shared your feedback with the staff. We sincerely appreciate your business.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay
Friendly and professional staff, beds and pillows comfy. Overall a decent place to stay.
Stayed 1 night in Nov 2023
Response from CK on 19 Nov 2023
Thanks so much for telling us about your stay. We are so pleased to see you found the staff to be so friendly and the beds so comfortable. We sincerely appreciate your business.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and customer focused particularly the young lady that oversaw the breakfast area. Clean and convenient to downtown Charleston
Stayed 1 night in Nov 2023
Response from M on 17 Nov 2023
Dear Terry,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Good

Catherine

Stayed 1 night in Nov 2023
Response from M on 30 Nov 2023
Dear Catherine,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First visit to Charleston
he hotel was clean, comfortable and conveniently located - I would stay there again.
Stayed 3 nights in Oct 2023
Response from CK on 4 Nov 2023
Thanks Stephen for the 10 stars. We are so pleased you had a great stay and we look forward to seeing you again soon.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from CK on 4 Nov 2023
Thanks for the 5 stars Mark! We are so happy you had a great stay. We sincerely appreciate your business.

6/10 Okay

Kathy

Stayed 1 night in Oct 2023
Response from M on 2 Nov 2023
Dear Kathy,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from M on 26 Oct 2023
Dear Richard,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good motel & a good deal!
The Best Western was very nice! Well maintained, our room was good, clean & comfortable. The motel staff was friendly & courteous …..perfect!
Stayed 4 nights in Sep 2023
Response from CK on 21 Oct 2023
Thanks David for telling us about your stay. We are so pleased to know you had such a great stay. We sincerely appreciate your business.

6/10 Okay

David and Jeanette

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from M on 20 Oct 2023
Dear David and Jeanette,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 Excellent

Ken and Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room and grounds, good breakfast and friendly staff.
Stayed 1 night in Oct 2023
Response from M on 26 Oct 2023
Dear Ken and Kathrina,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 Excellent

Phillip

Travelled with family
Liked: Amenities
Nice stay
Stayed 1 night in Oct 2023
Response from CK on 12 Oct 2023
Thanks for the 5 stars, Phillip. We are so pleased you had a great stay. We sincerely appreciate your business.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Great experience! Staff was very friendly and room was very clean. Parking was easy and it was very quiet. Landscaping is beautiful. The pool looked very nice although we didn’t get a chance to use it. Breakfast was the best hotel breakfast we have ever had. Lots to choose from, waffles, pancakes, yogurt, oatmeal, cereal, eggs, sausage, bagels, toast, etc. would definitely that here again!!!
Stayed 1 night in Oct 2023
Response from CK on 12 Oct 2023
Dear Karen:We are so pleased to know you had a great stay. We sincerely appreciate your business and hope to see you again soon!

2/10 Terrible

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was not very good. Bum sleeping on a bench on property. Laundry hanging on railings outside rooms. Did not stay. Canceled reservation.
Stayed 1 night in Oct 2023
Response from CK on 12 Oct 2023
Dear Thomas:Thanks so much for the feedback regarding your stay. We are sorry to see we did not meet your expectations.