Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
4.9 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Getaway With Friends
by Russ from Spain

True Jewel of Chania!

Posted 30-Mar-2014 on Hotels.com
My friends and I had the pleasure of staying here recently. Our stunning hostess Marianna showed us the hotel and all it's amenities. It was a very refreshing change from other places I have stayed in Crete. Breakfast the following morning was fresh and tasty. Fresh squeezed OJ topped it off. I highly recommend staying here, and I look forward to again on my next visit to Chania.
5 out of 5
Recommended
for Everyone
by sophia from uk

Posted 09-Jan-2014
Simply amazing!
5 out of 5
Recommended
by Mitchell Starbard from Virgina Beach, VA

NAVY SAILOR WHO TRAVELED THE WORLD THE PAST 12YRS

Posted 02-Dec-2013 on Hotels.com
US NAVY SAILOR----hands down the best hotel i have ever been to, only about 7 rooms owned by a very lovely women. Ever thing i asked for was met, each room had its own style (knew this because i went with three other friends with three different bedrooms) the breakfast was great along with the bar. Great location with a awesome family restaurant next door. Will never stay at another place when in that city (Matter of fact will base all other hotels off this place)
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 02-Dec-2013 on Hotels.com
5 out of 5
Recommended
for Couples
by Mike from Vancouver, BC

Outstanding Service, Great Location!

Posted 10-Sep-2013 on Hotels.com
This hotel is unbelievable! My wife and I stayed here during the first week of September 2013 in the Guzel room which was very spacious and had a beautiful interior balcony. In addition, we were situated about a block from the old Venetian Port - a sure hot spot for food and shops! Marianne, owner operator was incredible - always asking that we had a great night and made herself readily available to us at anytime! The only regret we had was that we didn't spend more time at this hotel/Chania and less time in Heraklion. If I find myself back in Chania, I won't even look at a different hotel. Thank you Marianne for a wonderful stay!
5 out of 5
Recommended
for Business Travellers
by JJ from USA

Wow...wonderful!

Posted 29-Aug-2013 on Hotels.com
An amazing oasis in the hustle and bustle of the Old City. I travel all over the world and I can be a bit jaded. This is a world class boutique hotel. The rooms are beautiful. Western standard plus. I recommend the Fatma wholeheartedly.
5 out of 5
Recommended
for Getaway With Friends
by RMSF from San Francisco

Great boutique hotel in Chania old town

Posted 28-Aug-2013 on Hotels.com
Great breakfast, I usually don't even eat at my included hotel breakfast, but this was a rare breakfast I looked forward to when waking up. Wide variety, home made quality. ROOM: the room was large and very modern, clean, and newly refurnished/designed. Had the two story loft room. The bathroom was small, but included a modern stall shower, which was a great change from Greek hotels with a bathtub and no shower curtain. There is a wifi router per room at the hotel, so the connection is good throughout the room, and reasonably fast for greek standards (DSL speeds) LOCATION: unfortunately, you cannot drive up to the door of the hotel because it is in the quaint narrow walking streets of the old town. While being very "cute", it was a pain to bring my luggage from the parking location to the hotel (4 blocks and a set of stairs). This was the only negative of the hotel, but one thing to mention is many other hotels were also in the old town area, so you would have the same problem. Besides that, the location, was great. Located in central Chania, adjacent to Semiramis Taverna, which is a great Cretan restaurant and a 3 min walk from the Venetian Harbor. Overall, I would definitely recommend the hotel for anyone staying in Chania for someone looking for new, clean, higher end accommodations.
5 out of 5
Recommended
for Everyone
by A verified traveller

Hidden gem in Chania

Posted 11-Aug-2013
We picked this hotel at the last minute for one night stay in Chania during our honeymoon. Although there is a typo in the name (it should be "hanim" instead of "hanoum"), this is an amazing hotel. Converted from an old Turkish stone house (btw, there were 30000 Turks living in the island on 1923), this boutique hotel is located in the old city of Chania. It has only 6 rooms and all rooms are named with some Turkish names. We stayed at "Yildiz" which means star in Turkish. This is the only room in the house with a small terrace. If you are planning to stay in Chania, go for it, probably the best boutique hotel in the city.
5 out of 5
Recommended
for Couples
by Patrick from California

Exquisite!

Posted 22-Jul-2013 on Hotels.com
The Ontas Fatma hotel is a unique and brilliant find. My wife and I arrived from Athens on Crete 4 hours before we could check in and were welcomed with open arms and a personalized experience. The staff seated us in their restaurant/cafe area, fixed us each the coffee drink of our choice and invited us to partake in breakfast which was being served. Within an hour of arriving our room was ready and we were given a brief tour of the hotel, the amenities provided and Raki! The rooms are each unique, breathtaking and beautiful. There is free wireless (truly high speed), complimentary bottled water, shoe polish/horn, shave kit, tooth brush/paste kit, many towels, robes, slippers, a large walk in closet, satellite tv, in room espresso maker and more! The beds are very comfortable. Each morning we were given freshly squeezed orange juice and coffee with breakfast which is served from 9-11am daily. Planned excursions were available but we chose not to partake. There is a also a beautiful roof garden perfect for morning or afternoon reading. The hotel is perfectly located in the Old Harbour a few meters from all restaurants, shops, and nightlife. If you are looking for a unique hotel on Crete with a personalized experienced, world class service, a welcoming staff, luxurious comfort and delicious breakfast look no further than the Ontas Fatma hotel. We've stayed at many hotels around the world and the Ontas Fatma is our favorite!!!!
5 out of 5
Recommended
by A verified traveller

Great hotel

Posted 12-Jul-2013 on Hotels.com
Maria was a wonderful host. We had an excellent stay. The breakfasts are delicious and the room that we stayed in was great. Would definitely go back. Location excellent too.