Professional staff greeted us at 10:00 p.m. Restaurant was still open and served great food.
We used the hotel's business center to print our boarding passes, but ink in printer was low, still readable.
The larger room for $147 was good, comfortable, clean. Towels were short on hand towel and wash cloths, for family of three.
In the morning we did not call for bell hop, however one happened to see us exiting our room and quickly accommodated. He was super patient and friendly and helped me with continental breakfast on our floor to save us time. We will gladly visit the Hotel Lucerna again.
Cookie from San Jose, CA
Situated in the city center, this hotel is close to Hidalgo Square, Plaza Zaragoza, and Cerro de la Campana. Nearby …More
This hotel was beyond ghetto !!!! They had cut outs in the walls next to every room ..... You can hear anything and everything that happens inside and outside hotel ..... People yelling and screaming at each other .... The parking lot was dirt..... Room was not clean had hair all over the bathroom sink..... Bottle water looked as if they reuse and refill up ...... Would never ever stay at this hotel again !!!!! I want my money back !!!! Ibis is cheaper more friendly and safer area !!!!!! And you get well beyond what you pay for!!!
hermosillo from T
Situated in Hermosillo, this hotel is close to Plaza Zaragoza, Museum of Popular and Indigenous Cultures of Sonora, and …More
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