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Reviews of Hotel Queen Olga

3 out of 5
Hotel Queen Olga
Vasilissis Olgas 44, Thessaloniki, Central Macedonia

Reviews

7.4

Good

Rating 10 - Excellent. 55 out of 249 reviews" "
Rating 8 - Good. 91 out of 249 reviews" "
Rating 6 - Okay. 74 out of 249 reviews" "
Rating 4 - Poor. 22 out of 249 reviews" "
Rating 2 - Terrible. 7 out of 249 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Nicoletta

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, close enoug to everything but not in the middle of noisy centre,
Stayed 4 nights in Jun 2023

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the boardwalk, with an amazing view from our room.
Stayed 2 nights in Apr 2023

10/10 Excellent

Pantelia, Egg Harbor Twp

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best view! Nice accommodations, friendly staff.
Stayed 1 night in Mar 2023

8/10 Good

Lidija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
This is a discent hotel located near the promenade and if you like walking it is a perfect match to get to the center without car. There is also a bus station behind the hotel.
Stayed 2 nights in Dec 2022

8/10 Good

Sonja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
It was indeed very pleasant and clean
Stayed 1 night in Dec 2022

8/10 Good

SOTIRIOS

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located for me although outside traffic noise was heard from 2nd floor room. Toilet was leaking slightly. Shower stall typically confined. Breakfast was fine.
Stayed 3 nights in Sep 2022
Response from Katerina Mitka/Reservations Department on 13 Sept 2022
Dear Sotirios,Thank you for the review. Your opinion always help us getting better.We hope to see you again soon.Best Regards,

2/10 Terrible

Harilaos

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst hotel I ever been in my entire life the staff is very unfriendly the breakfast is disgusting the room everything is falling apart They allowed animals inside the hotel and the barg all night My worst experience ever have
Stayed 5 nights in Jul 2022
Response from sales on 27 Jul 2022
Dear Mr Harilaos, Thank you for your review. Your comments have been forwarded to the manager. I would like to inform you that we are a pet friendly hotel and it is written in every channel we work with. It would be best if we knew your complaints in time when you we here to try to satisfy your needs the best way. As far as your comments, our breakfast is the typical continental breakfast and our staff has a very high percentence in good reviews, We are sorry that we could not satisfy your needs. We wish you a good day. Best regards Queen Olga Staff

8/10 Good

Georgios

Business traveller
Disliked: Property conditions & facilities
A trip back to the 60s
A well located hotel in urgent need of a radical renovation. Although the staff is friendly and professional, some of them need better training. Not suitable for being pet friendly as there are carpets in the rooms than can cause allergies to guests. The service in general is good. The sound insulation could be better. Overall it complies with its 3-star service rating.
Stayed 15 nights in Jun 2022
Response from Katerina Mitka/Reservations Department on 12 Jul 2022
Dear Georgios, Thank you for the feedback. Your review is helpful for our improvement. We will be glad to see you again. Best Regards,

10/10 Excellent

Lenda

Travelled with family
Liked: Cleanliness, staff & service
The property was near the sea. The staff was friendly and the hotel was clean.
Stayed 1 night in May 2022
Response from Katerina Mitka/Reservations Department on 13 Jun 2022
Dear Lenda, Thank you for choosing Queen Olga Hotel for your staying. We hope to see you again soon. Best Regards,

10/10 Excellent

Spyridon

Stayed 3 nights in Apr 2022
Response from Sales on 29 Apr 2022
Dear client, Thank you for your review! We hope to welcome you again in one of your next visits to Thessaloniki. Best regards Queen Olga Staff

10/10 Excellent

Pantelia, Egg Harbor Twp

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Mar 2022
Response from Katerina Mitka/Reservations Department on 26 Mar 2022
Thank you for choosing Queen Olga Hotel for your staying. We hope to see you again!

2/10 Terrible

Sylwester

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is so run down. Unfriendly people
Stayed 1 night in Jan 2022
Response from sales on 25 Jan 2022
Dear guest, We are sorry that we did not meet your expectations. We always try to improve our services to make your stay memorable. Your review has been forwarded to the General Manager. Best regards Queen Olga Team

8/10 Good

Ann

Business traveller
Liked: Cleanliness, staff & service
Long term tenant
Although the hotel needs remodeling, it met my needs just fine. It was clean, I had plenty of hot water and air conditioning, and the staff took care of me very well.
Stayed 10 nights in Jul 2021
Response from Queen Olga staff on 26 Aug 2021
Dear Ann, Thank you so much for your review. Your comments have been forwarded to our General Manager. We hope to welcome you again in the future! Best regards Queen Olga staff

2/10 Terrible

c

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this place!! Great food, great staff, great location!
Stayed 3 nights in Nov 2019
Response from Katerina Mitka/Reservations Department on 11 Nov 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Panagiotis

Business traveller
Stayed 4 nights in Oct 2019
Response from Katerina Mitka/Reservations Department on 21 Oct 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Two stars rather than three.
Very disappointed to find three was a huge difference in the photos of the hotel on the website and the real life features. The wall of the room looked very tired and could do with a bit of touch up. The rooms were small and claustrophobic. The hotel itself was just carved out from a residential/commercial building with noisy traffic all round. There was no tea making facilities either in the room or at reception. No vending machine either. The breakfast was very monotonous. The only positive bit for us was the staff who were excellent and very friendly.
Stayed 3 nights in Oct 2019
Response from The Queen Olga Hotel team on 11 Oct 2019
Dear guest, We're sorry you were unhappy with your stay. All of your comments have been forwarded to our General Manager. Thank you for your review. Yours Sincerely, Queen Olga Hotel

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
ertible place
The people at the reception very helpful and efficient
Stayed 1 night in Oct 2019
Response from Katerina Mitka/Reservations Department on 9 Oct 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A tired hotel in a noisy location. Staff indifferent to requests
Stayed 1 night in May 2019
Response from Katerina Mitka/Reservations Department on 30 Sept 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Kate

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here is amazing! Thanks for a wonderful stay!
Stayed 1 night in Sep 2019
Response from Katerina Mitka/Reservations Department on 30 Sept 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind. Central hotel with clean rooms and very good breakfast. Especially the staff at reception were very helpful. Many thanks once again!
Stayed 2 nights in Jun 2019
Response from Katerina Mitka/Reservations Department on 9 Sept 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2019
Response from Katerina Mitka/Reservations Department on 29 Jun 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family
Hotel is in a good location and reasonably priced. You will remember nothing about it. Parking is problematic though, you need to pay for it.
Stayed 1 night in May 2019
Response from Katerina Mitka/reservations Department on 18 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Henry, Raleigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read the reviews that said this hotel feels like it was made in the 70's. Thats fine. My room had new carpet, was spacious, had a small fridge, a desk, and balcony. It was comfortable for my needs. Very convenient to restaurants, groceries, bus stops. There is a 24 hour convenience store kiosk across the street and a taxi stand.
Stayed 6 nights in May 2019
Response from Katerina Mitka/Reservations Department on 20 May 2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Katerina Mitka/Rreservations Department on 30 Apr 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pictures of the rooms on web are not the same as they really are. Rooms are oldfashioned, small and not very comfortable.
Stayed 3 nights in Apr 2019
Response from Katerina Mitka/Reservations Department on 23 Apr 2019
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Apr 2019
Response from Katerina Mitka/Reservations Department on 22 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2019
Response from Katerina Mitka/Reservations Department on 2 Apr 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Nov 2018
Response from Katerina Mitka/Reservations Department on 25 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, close to bus stations, also walking distance from the centre. It was slightly noisy due to other guests, but nothing major. Highly recommended.
Stayed 5 nights in Nov 2018
Response from Katerina Mitka/Reservations Department on 25 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Krekouzas, 81541

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very polite employees!!! Central and easy to find!!! I will for sure go again!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018

10/10 Excellent

Robert

A happy stay.
the room was comfortable, clean, the bathroom was good, breakfast catered mostly for non vegetarians. we a would have liked more choice in breakfast menu, but we had enough to eat each day.. We extended our stay and were happy and comfortable, the reception staff were friendly and helpful.
Stayed 7 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel close to the harbor walk of Thessaloniki. Decent hotel with all services. A bit outdated. But for one good night of sleep on a roadtrip a very good choice. Would recommmend to others.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Queen Olga is a hine hotel at a good price, close to the waterfront.
Stayed 1 night in Aug 2018
Response from The Queen Olga Hotel team on 16 Aug 2018
Hello dear Guest, Thank you for comments! We will be very happy to see you again! Sincerely yours, The Queen Olga Hotel team

8/10 Good

Tudor

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2018

10/10 Excellent

nick, melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent location, very clean and extremely friendly staff!! Thank you.
Stayed 5 nights in Jul 2018
Response from The Queen Olga Hotel team on 5 Aug 2018
Hello Dear Nick, We sincerely thank you for your kind word. We work hard for our guests' satisfaction and these comments are our reward! We will be happy to see you again! Have a great day!

10/10 Excellent

Patricia, Los Angeles, California

Liked: Cleanliness, staff & service, room comfort
The staff is friendly, welcoming and helpful. The neighborhood is in a real Greek area away from the touristy areas. I enjoyed the walks into the seaside center and the museums.
Stayed 1 night in Jul 2018
Response from The Queen Olga Hotel team on 5 Aug 2018
Hello Dear Patricia, Thank you very much for your comments! We are more than happy when guest leaves our hotel and our beautiful city so satisfied :-) We are looking forward seeing you again ! Sincerely Yours

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, room comfort
Nice hotel in good location
Very nice hotel in a nice area. Second visit to this hotel. Not far from the centre, near the sea. Easy to access from the airport as the bus stops very close to the hotel. Loads of things to do around. Half an hour walk to the heart of the city through the promenade. It was clean and the bed was comfortable. The hotel is not very modern, some renovation should happen within the next few years but was clean and tidy and rooms are of good size. Did not try the breakfast so no comment about it. Recommend this hotel if you are looking for good and clean one without the luxurious things.
Stayed 3 nights in Jun 2018
Response from The Queen Olga Hotel team on 6 Jul 2018
Hello Dear Guest , Thank you for your excellent review! We are very happy that you found our assets worth of mentioning and we are looking forward seeing you again :-) Your comment on decoration will be kept in mind and transferred to the management! The Queen Olga Hotel team

6/10 Okay

Dr

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The beds were not too good. The bath was too small. You have to pay for the drinks and snack provided in the mini bar. I was surprise, because they did not give this information earlier, if I know, I would not consume them.
Stayed 5 nights in Jun 2018
Response from The Queen Olga Hotel team on 11 Jul 2018
Dear Guest, Thank you for your review! Any critique is more than welcome, as it helps us a lot. We are very sorry if you didn't find our beds that good and we hope to have an opportunity in the near future to alter your impression. Concerning the mini bar, let me kindly inform you, that all the hotels charge it, except from those that work with all- inclusive system. I am very sorry if we had to inform you first and we didn't. Thank you for your preference to our hotel! The Queen Olga Hotel team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old town once part Maccadonia
Close to station old town nice riverside bars easy to Get to from Bitola 25 Euro taxi rail line being but back in do not expect ready till 2020
Stayed 1 night in May 2018
Response from The Queen Olga Hotel on 21 May 2018
Hello dear Guest, Thank you indeed for your comments! We would be happy to see you and host you again here in Queen Olga. Sincerely yours, The Queen Olga Hotel team

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Mar 2018

8/10 Good

Basil, Chisinau, Moldova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel 2 blocks from boardwalk
Perfect hotel for business traveler. Great helpful staff. Taxi stand around the corner and bus stop. Great walk along boardwalk. Will return often.
Stayed 6 nights in Mar 2018
Response from Queen Olga Hotel team on 24 Apr 2018
Dear guest, Thank you for your review! We are very happy that our location, amenities and staff have contributed in a such positive way to your experience. We will be honored to see you again! Sincerely yours, Queen Olga Hotel team.

6/10 Okay

Deyan

Stayed 1 night in Mar 2018

8/10 Good

lee, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer care
Every one was helpful and friendly. Very supportive and made my stay comfortable
Stayed 1 night in Jan 2018
Response from Queen Olga Hotel team on 24 Apr 2018
Dear Lee, Thank you for your comments! We are indeed working hard towards quality professionalism and we are very happy when our service meets or exceeds your expectations. We anticipate to host you again! Sincerely yours, Queen Olga Hotel team.

4/10 Poor

Monique, Boston,MA

Disliked: Property conditions & facilities
Hotel is in fairly desperate need of renovation. The room and facility seemed antiquated and overused. The hotel staff was average and seemed to be trying to make the best of what it was.
Stayed 2 nights in Dec 2017
Response from Queen Olga Hotel team on 24 Apr 2018
Dear Monique, Thank you for the time spent and your review! We are always in track of locating our strong and weak points and any comment is important and helpful. Therefore your critique is already transferred to the hotel's ownership. We feel sorry if the infrastructure did not meet your expectations and thank you also for finding our staff hardworking, as we are focused on our guests' satisfaction. We would be more than happy to see you again at our beautifully located and historical hotel! Have a great day! Queen Olga Hotel team.

8/10 Good

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Confortable hotel, good place to go to Euromedika. Nice walk on seaside.
Stayed 1 night in Sep 2017

6/10 Okay

hachem amar, t.lebanon

Liked: Cleanliness, staff & service
Good hotel for 2 nights not more
Good location near the beach and 3 km only to centre of thessaloniki
Stayed 1 night in Sep 2017

10/10 Excellent

achristo70, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for a Great Price
This place is such a deal! Rooms reminded me of mid century modern...I loved it. I had a balcony with a view of the water. Rooms were clean and the staff was very awesome.
Stayed 5 nights in Aug 2017