Hotel was a great price, great location, and staff was very helpful...only negative was that one of the dryers for clothes didn't work very well and it took like 3 hours to dry a small clothing load. Should have had them wash them for us for a small fee :)
Comfortable stay, probably aimed at business customers (but didn't matter), polite staff and cleaners, and rooms were relatively bigger than other Japanese accommodations we stayed at (that's saying something). Had a hot bath area that was great for relaxation, made better by the fact that not many people used it and I could bathe in peace! Overall, would recommend those who don't mind being a bit away from the facilities offered by the Kyoto CBD.
As this was my first trip to Kyoto, I had very little to guide me from what to expect about this hotel. I booked in advance and checked in way ahead of check in time but was pleasantly surprised that everything was ready. I was taken aback when I found that the room was very decent in size and everything you would expect from a 4-star hotel. I stayed for a week and by the time my stay was up, I had come to appreciate the great location on which this hotel was situated. And, yet, due to the orientation of hotel, you will not experience the noise or commotion of the busy roads below. Food stalls with great food all available and nearby. As my stay was for a week, I had to locate a nearby laundrette and the hotel staff were helpful enough with great maps for this purpose.
Fast check-in. Reception were attentive. Room size was small but cute; in accordance with Japanese Standards of size. Nishiki Market and Gion Dori is 10 minutes walking distance. Free-Internet worked all the time with no problems.
My daughter and I stayed here for 5 nights and were so impressed! The employees are amazing! My daughter has food allergies and despite language barriers the manager took incredible care of all her meals, making sure she had safe and wonderful tasting food! The other staff were wonderful, the servers, the bartender and the concierge who helped us out every morning to plan our day and figure out how to get around. Kyoto is quite a marvelous place, I will definitely go back! The location of the hotel is very central and easy to get to the major attractions while being close to the station.
Our rooms were nice, small by N. American standards, but fine for us. The hotel has this underground spring water tapped into, so your skin and hair are super nice, I really miss that water! There are good restaurants and a great bar. Be sure not to miss the Japanese cuisine restaurant, apparently not a lot of Westerners go there, but you must! It has fabulous Japanese food, and if you are in Japan, well, of course you must eat Japanese style food! Extremely tasty, and super presentation, and wonderful servers.
We enjoyed our stay so much, we were actually teary eyed when we left! We are Facebook friends with a couple of the employees now - how often do you connect like that with a hotel! If I could rate it 10 out of 5 I would!
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