Elegant hotel. Wonderful service from all staff. Hotel is located on top of a subway and walking distance to Gion and all shopping streets as well as Niishi Market street.
My room had a lovely view to hills surrounding Kyoto. Hotel has a travel desk which is useful in a tourist town. Great stay.
This was, to my mind, a luxury hotel. We were initially a bit nervous when we booked due to some reviewers complaints about its location. It's not on the river. It's not in the wildly expensive tourist or business parts of town. For our purposes, it was great. Outstanding and thoughtful service, a real treat at the end of a long trip. A fellow reviewer recommended a coffee shop for a quick pleasant and inexpensive breakfast - it's just up the street to the right as you leave the hotel from the main lobby, at the corner, with the red awning that says "Coffee Shop" It's not affiliated with the hotel in any way, but it's good and for under 2000 yen for a family of four for breakfast, it's far more economical than 3000 yen per person for the hotel restaurant.
Stayed in room 402 for just one night, but really wished I could have stayed longer. The rooms were really huge with plenty of facilities such as a Nespresso machine (with complementary coffee!), a bath tub and walk-in closet. It's situated just across the road from the Kyoto Imperial Palace, and walking distance to Teramachi and Nishiki market which are great places for shopping and finding good food. Staff was really helpful and recommended me a nearby restaurant for dinner. There are also plenty of information readily available from the information counter which was really helpful. 5 stars and would stay here again.
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