Staff are so friendly and helpful. We had a king size bed and it was HUGE. The room was very comfortable. The carpet was a bit tired looking but that's not a big deal. We can't speak Japanese so it was nice to have CNN in English to watch if we felt like it. The location is in a really nice part of the city, close to lots of good restaurants and shops.
Christine from Auckland, New Zealand
In the city center, this 13-story hotel is two blocks from the Kyoto Art Center and five blocks from the Imperial …More
This was, to my mind, a luxury hotel. We were initially a bit nervous when we booked due to some reviewers complaints about its location. It's not on the river. It's not in the wildly expensive tourist or business parts of town. For our purposes, it was great. Outstanding and thoughtful service, a real treat at the end of a long trip. A fellow reviewer recommended a coffee shop for a quick pleasant and inexpensive breakfast - it's just up the street to the right as you leave the hotel from the main lobby, at the corner, with the red awning that says "Coffee Shop" It's not affiliated with the hotel in any way, but it's good and for under 2000 yen for a family of four for breakfast, it's far more economical than 3000 yen per person for the hotel restaurant.
This hotel is in downtown Kyoto, about 5-6 minutes from Shijo metro station. My room was very clean and a decent size; the bathroom was modern and spotless if a bit small and dimly lit. The best of three Kyoto hotels I stayed in (last minute rooms were hard to come by), this was about half the price of the others. The staff were very helpful, offering me free use of their phone to call a theatre in Tokyo when I had problems with my mobile.
Rated against UK 4 star business hotels I'd give this a 4.5/5, but at budget hotel level prices it's easily a 5.
We absolutely loved staying here. The staff was so friendly, the space was beautiful and clean. Our room had plenty of space and even included a snack of tea and mochi when we got there!
I would say that it is worthwhile to purchase breakfast here. Yes it is a bit pricey, but we felt it was absolutely worth it in terms of the quality of food and how luxurious it felt. You receive a kaiseki-style assortment of small dishes (included roast fish or tofu, depending on the day), a full pot of tea, and coffee and/or orange juice. All this is in their beautiful dining room.
The ryokan also has little free events every now and then: while we were staying there, there was a shaved ice station one day and a zither performance another day. Wonderful stay!
Great location in Kyoto, opposite the famous Nijo Castle, and just a 100m walk to the bus stop (buses are great top use in this city!). the staff were wonderful they assisted us in making dinner reservations (and even making suggestions), the service and quality was great and there is a lot on offer in terms of restuarants and supermarkets in this area. Not far to the trendy Ginza or Shijo-Dori, and was great great value for money. The rooms were very spacious, including the bathroom (not common for Japan accomodation).
Definately a great place to stay for everyone.
Sam from Melbourne, Australia
Located in Kyoto, opposite the ancient Nijo Castle, this hotel is 110 km (68 miles) from the Kansai international airport.The …More
My friend and I only stayed here for one night because we needed a place to stay before we moved into our apartment the next day. And after an hour and a half of trying to find a taxi that would take us from Kyoto station to our hotel (we had too much luggage apparently, taxi's here are quite small), arriving at the hotel was amazing. It's beautiful, comfortable, and the standard room comes with all sorts of bath things and tea. Staff was super friendly and helpful. Wish I would have had more times there but I was so tired from being awake for 28 hours that we went to the convenience store and bought food (which was extremely cheap compared the Vancouver, where I'm from) and then straight to bed. But overall awesome experience!
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.