Balcony
Check availability

Reviews of Stambolov Hotel Veliko Tarnovo

3 out of 5
Stambolov Hotel Veliko Tarnovo
27 Stefan Stambolov Street, Veliko Tarnovo

Reviews

6.8
Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 3 out of 15 reviews" "

7.4/10

Cleanliness

6.2/10

Staff & service

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
We arrived about 7pm to be told we had no room even though I had a confirmation of the booking. Was repeatedly hung up on and my calls also ignored. They also ignored hotels.com when they called to also help. Veliko was very busy and we would've been without a room for the night had a local old lady not overheard our problems and offered to help us find a bed for the night - thankfully she spoke English! Do not recommend as this is totally unacceptable service and very worrying for people unfamiliar with the area and not speaking the language
Stayed 1 night in May 2022

2/10 Terrible

Kristina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not book! Arrogant and rude owner!
Don’t book this hotel. We arrived at the property at 6:30pm, and there was nobody on premises to welcome us. We called the phone number listed and we were told that we had no reservation. The lady on the phone was extremely rude and arrogant. She blamed us that we haven’t called her in advance to confirm the reservation- who does that? She said that she hasn’t been working with hotels.com for a long time and that it was not her fault that she didn’t have our reservation. She was not cooperative nor willing to accommodate us. She gave me a horrible attitude on the phone. Luckily, we were able to find another place to stay. Do not book this hotel!
Stayed 2 nights in Jul 2020

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Great place to stay in Veliko Tarnova. It is very close to the Tsarvets, in the heart of the old town area surrounded by shops and restaurants. Fresh coffee in the morning. Family owned hotel, owner was wonderful. 200 year old building but updated/remodeled rooms. View amazing.
Stayed 1 night in Jun 2019

2/10 Terrible

manolescu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
don't reccomand
I have arrived in the front of the hotel with my family and the lady who is working there told us that we are not expected in their hotel as we don't have any booking....we have called the hotel and they closed us the phone...we were forced to search for another hotel
Stayed 1 night in Oct 2018

8/10 Good

Andrew, Stoke on Trent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stambolov Hotel Veliko Tarnovo
Very friendly receptionist, room was short notice and the manage to full-fill all our requirements. Look forward to our next stay in a few months time. Great for tourists of Veliko Tarnovo as close to most monuments as galleries etc.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Is on the main road and is not a hotel is most likely a hostel is ok for a night stop over to visit this old Bulgarian capital!

8/10 Good

Yuliyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Frank, New York, NY

Liked: Cleanliness
Simple/Clean Guest House - Great Location and View
Simple check in and check out process using the pre-paid option. There is no dining or amenities but that can be found close by. The woman that I believe to be the owner was very nice although my lack of Bulgarian language skils was a hinderance

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stambolov
Hotel is in a very central location in the old part of town with plenty of bars and restaurants within a few minutes walking distance. Our room and bathroom were very clean and the views from our bedroom window over the valley were excellent. Although no breakfast is provided there is a very nice cafe about 1 minute away. Tea making facilities were not available so a kettle and tea and coffee would have come in handy. Although the staff dont speak very good English this did not prove to be a problem. Overall this has good location, price and value.

8/10 Good

Alain

Liked: Cleanliness, room comfort
Sans plus (+)
ce sont des chambre, sans vraiment être un hôtel. La personne qui m'a réceptionné n'avait pas eu ma réservation de la veille !! Bof, mais j'ai bien dormi
Stayed 1 night in Jun 2019

8/10 Good

Urs, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Die Aussicht von kleinen Balokon ist unschlagbar.
Das Hotel liegt zentral in der Altstadt gelegen mit einem guten Ausblick auf den Fluss. Das Zimmer war gross und sauber und gut eingerichtet.

6/10 Okay

Verified traveller

Liked: Cleanliness