Easy access to the beach is the plus point and the staff are friendly.
However, experience a bad service from the house keeping as we requested extra bed for several times but no response till 10pm which we have to sat at the lobby to wait till they have someone to attend us. The duty Manager done a great job as she has ensure her staff get our request done and follow up for us. another thing was the air conditioning need services badly because the noise caused us not able to sleep well at night (Room facing lake view).
The hotel was in the quieter area of Langkawi so a nice place to relax. The rooms are a steep walk up, how ever staff do drive you up and down on request if you are not up for the walk. We really enjoyed the peace and quiet of this hotel and saw plenty of local wildlife (monkeys, giant monitors and geckos). Though you can walk into nearby cenang it will take you about 15-20min. There are local stores, restaurants and car hire though only 5min walk away.
This hotel is not on the beach front, though the beach is just a short walk across the road. We didn't end up spending any time there as unlike the other beach resorts which have loungers and umbrellas set up there was nothing we could use to shade ourselves from the sun. because of this we ended up at the pool most days which was a pleasant place to relax and we were given complimentary drinks which was very nice.
Only a few minor suggestions which could make this an even better place to stay. Because the drive way is so steep taxi's can't really make it up easily. We ended up walking up with our bags. A buzzer or intercom at the bottom to get in touch with reception would help for those turning up. Also when you head up the office is up the top which is sign posted, however we were informed to check in at the cafe which was down near the pool. A check in sign to point guests I the right direction would also help. other than that we really enjoyed our stay and would have no problems staying here again if we are back.
My boyfriend and I had the most amazing two nights at Bon Ton. The property is gorgeous, the food is inceedible and the customer service is outstanding. The staff went out of their way to make our stay special. I would recommend Bon Ton to all of my friends and family!
Traveller from Austin, Tx
Located just a quick 5 minute drive from the main beach of Pantai Cenang, guests who book their stay at the Bon Ton Resort …More
On the beach, excellent swimming, no bugs/flies airborne or waterborne, amazing sunsets, impressive views, well spaced chalet/rooms - what more could a holidaymaker require?
Our room could have benefitted from an update though in room safes arrived whilst we were there. Our bathroom needed a new suite but was spotlessly clean and having the shower outdoors beside floodlit plants was most attractive.
Reception was slightly disappointing as the staff were not over friendly though they certainly answered any questions. There was no information in our room about local facilities and although the there was a tourist booking office on site when we tried to book a trip they advised us it would be much cheaper if we arranged it ourselves.
Traveller from Cornwall UK
The resort's seafront location provides a calm sanctuary, both inside and out, and offers a panoramic vista of the nearby …More
Loved it staying in a 31/2 * hotel/resort..it had the most amazing pool and fantastic poolside ambience food drinks etc all available 3 water slides a waterfall huge swimming pool Staff were all lovely and helpful
We were also upgraded to a balcony room when we asked and we didn't have to pay any extra Only wish the water had been a bit hotter in the shower but that's minor
Cenang Beach is the most popular beach on the island of Langkawi, as well as the most developed. Offering almost 4 kilometers of tropical white sand, there's plenty of room to stretch your legs. Major resorts and hotels line the shore, and the area has a lively dining and social scene when the sun goes down. For families, Underwater World Langkawi aquarium features a 15-meter underwater tunnel.
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