Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Hotel hopping experience in Cebu

Posted 05-Mar-2015
Pros: New and updated room/furnitures. The concierge was very helpful and pleasant. The breakfast buffet was very good.
Cons: Front desk staff should be more attentive and courteous. The shower door should be improved so it's not limited to standing below the shower head.
Location: Hill top over looking the city. SM and Ayala shopping area is not in close proximity but a taxi ride away.
Very please with my stay since everything in the room is clean and modern. The breakfast is pricey (P700.00 or more than $16.00 per person) but very good selection of food. The swimming pool is very nice and clean.
5 out of 5
Recommended
for Everyone
by A verified traveller

Wonderful experience

Posted 01-Mar-2015
Great hotel and staff - super clean, great facilities, awesome staff.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Service!

Posted 17-Feb-2015
Pros: Staff are very accommodating, polite, hospitable and really make you feel comfortable and important.
Cons: Nothing
Love the personal touch. Checked in on my birthday. The lady on the check in desk greeted me happy birthday! She was really paying attention to details, when i gave her my ID for verification. Waiting in my room was a delicious birthday cake plus a welcome note and fruit basket. That's what i call good service. Very impress on how quickly staff delivered that personal touch.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom chicago, illinois

5nite stay in cebu

Posted 30-Jan-2015
Pros: the staff. the location. the food.
Cons: couples should be offered a king sized bed upon check-in
Location: complimentary shuttle bus took us to different areas of interest 10-15-20 minutes away. spared from downtown traffic jam.
will surely be back. excellent place stay for the money. staff are great!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 21-Jan-2015
Great hotel. Great location. Friendly staff. Good internet connection. I will stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Louisiana

Very nice hotel!

Posted 18-Jan-2015
Very happy with customer service with the staff provided during my stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Nueva ecija N.E.

classic hotel

Posted 14-Jan-2015
i was first in love with marco polo hotel in ortigas that's why im glad to know there is another marco polo in cebu.. but to be honest, i was a bit disappointed. the bed that i expected is a bit smaller and there's no tub and the bathroom is a bit small compared to your hotel in ortigas. nice location but a bit far to the city..though the free shuttle makes up for it. over all its still nice, because of the service and facilities.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom JAPAN

街の山の手丘の上にあるホテルなので、シ-ビュウ・シティビュ-・マウンテンビュ-どの向きの部屋も良い。

Posted 12-Jan-2015
Pros: 朝食時、大勢の団体グル-プ旅行者の部屋と別なのでセブのホテルでは、一番と感じる。
Cons: 特にない。
Location: 素晴らしい所が゜たくさんある。
中の上クラスのホテルであるが、個人的には過ごしやすいホテルである。 日本人としては、パスタブのある部屋を用意してほしい。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom 東京豊島区池袋

市内の中心にある便利なホテル

Posted 03-Jan-2015
市内の中心にある便利なホテルで、ホテルの格の割には値段も安い。 朝飯のビュッフェは、品も多くあり、とても美味しい。 スタッフも感じが良い。お勧めのホテルです。
5 out of 5
Recommended
for Couples
by Rock James Francisfrom Tanjay City

My home in cebu

Posted 27-Dec-2014 on Hotels.com
If was a very relaxing and comfortable stay.