Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

スタッフの対応が最高です。ロビーのジャスミンの香りも居心地がよいです。

Posted 12-Feb-2015
Pros: ロビーがジャスミンの香りでとても心地よいです。
Location: そごうからほど近く、エアポートシャトルも止まるので便利です。
まずはチェックインからチェックアウト後の荷物預かりまで、フロント、コンシェルジュの対応がパーフェクトでした。約20年前から出張時はこのホテルを利用していたのですが、プライベートで訪れ、レストラン等色々手配いただいたり、チェックアウト後に荷物を預かっていただいたりといろんなお願いをした時にホテルの対応力が出ますね、過去利用したホテルの中で最高レベルでした。こちらからお願いしなくても察して近づいてきてくれたりしたのは初めての経験でした。
3 out of 5
by A verified travellerfrom Taipei

Business hotel in Causeway Bay

Posted 04-Feb-2015
Pros: Staff and service are top-notch.
Cons: They choose to demand a ridiculously large surcharge if you which to connect to the internet during your stay. I find this unconscionable in 2015.
Location: Causeway Bay: the heart of Hong Kong Island. Surrounded by shopping and eating.
As always the staff and service were excellent. The location is convenient, across from the noon-day gun in Causeway Bay. But being asked for a very large daily surcharge for the internet is ridiculous in 2015. What business traveller doesn't require the internet? It's a basic commodity in the modern world, like cable TV and hot showers. Their explanation that they "don't want to build it into the price of the room" is insultingly nonsensical. The infrastructure is obviously there, and has been for years. It costs the hotel no extra money at all to allow any individual busy traveller the chance to log on and check email, correspond with loved ones or colleagues, share important documents, etc. Very good hotel that desperately needs to rectify this blind spot.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom 日本

便利で素敵なホテルです

Posted 06-Jan-2015
初めての香港。カウントダウンの花火を部屋からみたくて予約。子供もいたので部屋からどのくらい見えるか不安でしたが、お部屋も快適でバッチリでした。1階のカフェのイリーのコーヒーも高いですが美味しく、ビクトリアパークにも朝から散歩出来て立派もいいです。Wi-Fiは有料でしたが近くのアイランドコーヒーで無料接続出来て困りませんでした。入口にセキュリティの人もいますし、英語も通じますし次回も利用したいです。
5 out of 5
Recommended
for Families
by A verified traveller

Good & memorable trip to HKG.

Posted 27-Dec-2014 on Hotels.com
Overall satisfactory & enjoyable.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 25-Dec-2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Convenient hotel in Causeway Bay

Posted 23-Dec-2014 on Hotels.com
The hotel location is very convenient but the interior decoration is a bit outdated especially the equipment of bathroom is quite old. Overall, is good to stay in such convenient place.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

very good

Posted 21-Dec-2014 on Hotels.com
Location very nice~~~~
4 out of 5
Recommended
for Couples
by KRfrom Chennai, India

Very Comfortable stay. Close to the Shopping are.

Posted 20-Dec-2014 on Hotels.com
Excellent
5 out of 5
Recommended
for Everyone
by A verified travellerfrom London

great location

Posted 16-Nov-2014
Pros: Staff
Cons: Bigger room and bathroom
Location: Shopping, restaurants
Always stay here. Great location near Causeway bay shopping etc. Been staying here for 12 years and never been disappointed.
4 out of 5
Recommended
for Families
by Vivian

This traveller left a rating score only Posted 01-Nov-2014 on Hotels.com