Family Room | Balcony view

Reviews of Hotel Etnea 316

3 out of 5
Hotel Etnea 316
Via ETNEA N. 316, Catania, CT

Reviews

7.6

Good

Rating 10 - Excellent. 82 out of 314 reviews" "
Rating 8 - Good. 120 out of 314 reviews" "
Rating 6 - Okay. 70 out of 314 reviews" "
Rating 4 - Poor. 25 out of 314 reviews" "
Rating 2 - Terrible. 17 out of 314 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catena, Scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at reception was of the utmost kindness, very kind and helpful. Thank you
Stayed 1 night in Dec 2023

6/10 Okay

alma

Travelled with family
Disliked: Property conditions & facilities
Not on ground floor. Carrying luggage up a flight 1-1/2 of stairs , loose tiles. Had to argue to get air conditioner in room. All lights are turned off daily. You had to manually turn on hallway lights at the hotel(not room). No staff available after 9:30. Rooms we clean and tidy.
Stayed 3 nights in Oct 2023

4/10 Poor

Konstantinos

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Not at all recommended
I asked for late check-in and they charged me 60€ just because they sent me an email with instructions. No employ was waiting for me to justify this amount. They also offered to charge me 50€ if I would pay in cash (is this tax evasion or what?) The place is the usual old building lightly renovated to pretend that it's a hotel and charge this ridiculous price, for the level of the accommodation. Terrible mattress, small uncomfortable bathroom, too noisy toilet flush refill. The breakfast was awful. Not at all recommended. There are a lot more nice places in Catania.
Stayed 3 nights in Jul 2023

10/10 Excellent

Erendira

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very large suite and the host helped me in everything. The only problem was the location of the bus station bit it is a problem in Catania.
Stayed 1 night in Jul 2023

8/10 Good

Robert

Liked: Staff & service
Centrally situated
The hotel is very central, old style and comfortable for short stays.
Stayed 1 night in May 2023

10/10 Excellent

Sandro

Stayed 1 night in Apr 2023

10/10 Excellent

Malek

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , Friendly staff , clean , quite , good price El Grande Mario
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Terrible mattress for sleeping
Stayed 1 night in May 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Not up to much
Pretty bleak - turned out our room only had a window onto an external corridor, so it could not be opened. Advertised as having parking, but it's actually in a paid car park about ten minute's walk from the hotel. Would not stay here again.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious.
Stayed 1 night in Jul 2021

4/10 Poor

Noodles

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We mistakenly booked for dates in November instead of October. After discussions with the booking agent, we were told to go to the Hotel on 19 October and the Hotel would see what they could do. When we got there, the Manager said he could do nothing about the problem and he had no more rooms. We could already see from online booking sites, including the agent we had booked through, that there were indeed rooms available. The gentleman just couldn't be bothered tending to our concerns. Our mistake initially, Yes, but he should have shown some understanding. We subsequently found a fabulous apartment by the amphitheatre, much cheaper than this Hotel and totally modern. So some good emerged from the cold and uncaring attitude that greeted us at Hotel Etnea.
Stayed 4 nights in Nov 2020

8/10 Good

Niv Mordechay

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a very good location and owners very helpful and friendly. Room was very clean and comfortable but the bathroom could have done with a refurb shower not that great and also room very noisy at night with road noise. We stayed in room 1. So didn't sleep very well.
Stayed 2 nights in Sep 2019

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't be better
Stayed 6 nights in Mar 2019

4/10 Poor

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
My partner and I opted to stay in this hotel for convenience. For £23/night including breakfast we didn’t have high expectations. However, it was extremely difficult to find and if it was not for a guest passing by we wouldn’t have found it at all. The floor in the bedroom felt really dirty so we opted to wear flip flops. The shower head only let out a small sprinkle of water due to heavy limescale. The breakfast was simple but worth the extra few £ until we were told we were only allowed one bread roll per person as the hotel was full. One receptionist that checked us in and explained the limitations of breakfast was particularly patronising and brash to us. We would not recommend this hotel and will not return.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel right in Catania center. Historic building and turned into a hotel.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
to connect to the wifi, I had to move from the bedroom to the antechamber of the bathroom, where there was not a table in it ', the electrical connection for my pc. In the bedroom, courtesy lights (those next to the bed) were not connected to some electrical source!
Stayed 1 night in Nov 2018

2/10 Terrible

JFC, New Hartford, NY

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Poorly lit walk-up, poorly lit spartan room. A relic of the 19thC without the candles. Should be listed as an expensive youth hostel. The very central location is its only saving grace.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very unique. Our room had a king size, queensize and twin thefe were two in our party. There was a w a corredor to the private bathroom. There was a private sittng room in between. Shower was very small (only downfall). Marco and domenico were great hosts. I would stay here again. Location is perfectly cental for busses, taxis and "hop off hop on " sight seeing bus. Via etnea is the main street of catania.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice location. Old and a bit tired. Mosquito situation to not open window was disappointing
Stayed 1 night in Oct 2018

8/10 Good

Vanessa, Brighton UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good accomodation conveniently situated
Hotel Etnea 316 is a small friendly place with helpful and friendly staff. It is centrally situated for the main attractions in Catania. Getting there from the airport is easy as the Alibus stops virtually on the doorstep. The rooms are basic but very clean and bed comfortable. No tea making facilities in the room but you can ask at reception and they will make one for you. Reception is manned 24 hours a day. I went on the trip to Etna with Marco who is very personable and knowledgeable and obviously enjoys sharing his country with people. Would recommend to friends and family.
Stayed 3 nights in Sep 2018

10/10 Excellent

do tuong-van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well located. marco is an outstanding host. We did a tour guide with him on the Mount Etna and he was very knowledgeble. Our stay in Catania was fun because of him.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel / Great Staff
When you 1st get to the hotel you are not sure if you are in the right place. There is a bell on the wall which is answered swiftly and then you go up a flight of stairs. You are greeted with a warm welcome no matter who is on duty at the time. Our Room was nice, very clean and air conditioned. We never booked Breakfast but was advised for a small charge there was breakfast available the price was very reasonable but as i say we never had it. The hotel is very close to everything you want to see and bang in the city centre. We arranged the tour of Mount Etna with hotel and it was just brilliant we had a great day out . If we were to go back to Catania we would stay here again absolutely.
Stayed 4 nights in Jul 2018

10/10 Excellent

ELAINE, SOUTH WALES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION
We stayed here for a week and couldn't fault it. Marco and his staff are amazing and very helpful. Our room was spotlessly clean with a large comfy bed. The hotel is on the first floor of a large building - the outside appearance may be off putting to some but the hotel itself is great. It is situated on the main street opposite the Bellini Gardens and the airport bus stop. There are plenty of great places to eat nearby and it's not far to walk down to the Duomo and other places of interest. We will certainly stay here on our next trip.
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, nothing was too much trouble. Very characteristic place, feels Sicilian and when in Sicily that's exactly what you want. Would stay again
Stayed 5 nights in Jun 2018

6/10 Okay

Francesca, Malta

Liked: Cleanliness, staff & service, room comfort
Convenient location
We were in catania for a short visit and to do some shopping so we choose this hotel mainly for its location in Via Etnea. We weren't looking for luxury but a simple room were to rest and spend the night and this hotel did just that.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
It was clean and cheap and central.
The hotel exterior was undergoing renovations so it was dark. The staff were friendly if uninformed about such things as how to find and pay for parking and how to see nearby tourist attractions.
Stayed 3 nights in Dec 2017

2/10 Terrible

Ash, Manchester

Disliked: Staff & service, property conditions & facilities, room comfort
IT IS A HOSTEL ! DODGY MANAGER
The room did not have a balcony, the guest corridor in front of my window,, LoL A dodgy place with a dodgy manager who took the remote control of air conditioning unit while I was having breakfast. I am not fussy, but staying in a prison cell for couple of nights is unacceptable. I checked out the day after, spent slightly more and went into a true 3 star hotel in the same street (100m from this dodgy place).
Stayed 7 nights in Nov 2017

8/10 Good

Shell, Swansea

Liked: Cleanliness, staff & service
Old but quirky 😃
Hotel Etnea is excellently located, first floor hotel accessed by stairs. Spotlessly clean but dated. However rooms were large with high ceilings and adequately furnished. An excellent base for exploring Catania and neighbouring towns such as Syracusa, Giardini Naxos and Toarmina all worth a visit. The best part about the hotel is the brothers that run it. Both Stefano and Marco are engaging, smart and multi lingual. They are friendly and helpful and run a mini bus tour to Etna plus other places. We only did the Etna trip and we would highly recommend. Marco was very knowledgeable about the history of Catania plus other towns along the way and about Etna and the different types of volcanoes throughout Sicily and Italy. He made the tour fun whilst giving lots of information. If you are a nervous passenger sit in the back as Catanese driving is not for the faint hearted lol. Overall a very pleasant stay and we would definately return, very reasonably priced and you get what you pay for. We thoroughly enjoyed it. Thankyou Marco and Stefano very much and the young man that also worked there, sorry we didnt get your name. Julia and Michelle
Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
No kettle
Could have done with a kettle in the room apart from that everything was fine

6/10 Okay

Matt, UK

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel in an old and beautiful building. Breakfast was average. Staff are helpful and friendly. You must keep windows closed due to mosquitos.
Stayed 2 nights in Oct 2017

6/10 Okay

James, Scotland

Nice hotel close to city center
The location is really good and it is just located on the main load.
Stayed 2 nights in Oct 2017

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great choice. The location is really good - just up from the centre of Catania in a 200 year old building. Most importantly, Marco and Domenico are great - friendly and helpful, making it a joy to stay there. Take up Marco's offer of trips to Etna or wherever - he's a great and obliging guide.
Stayed 8 nights in Jun 2017

8/10 Good

Vicky, Setauket, NY

Liked: Cleanliness, staff & service
Sicily
My husband and I and another couple had a great time in Sicily. We rented a car and drove all over. If you rent a car make sure you do it at the airport. The people were very friendly and accommodating. The food was delicious, especially the fish. Just remember the way they prepare Italian food is not the same as the states. Sicily is a beautiful country.
Stayed 6 nights in Jun 2017

6/10 Okay

Nicoletta, Cheshire UK

Liked: Staff & service
Excellent location on via Etnea
Extremely warm welcome from Marco & staff. Hotel on 3rd floor of historic building. Nice buffet breakfast.

8/10 Good

Bufton, Bromley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in a good location
Great customer service from Marco and Domenico and team. Safe base in a convenient location for exploring Catania. Rooms were big with high ceilings and bathroom had a very efficient shower. Breakfast was plentiful and served with style and courtesy.

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very friendly staff in a boutique hotel (although I would call it more of a guest house than a hotel). Breakfast was continental (breads, fruit, cereals, yoghurt). The building was obviously a very old Italian style with just 1 floor converted into hotel rooms with very high ceilings. In our room (no.8) the balcony had scaffolding covering it, making it not really usable & the TV did not work, but we got strong WiFi as we were almost next to the Reception desk, which was manned 24-hours a day. If it is luxury (or restaurants, bars, gyms, etc.) that you are after, it is not the place for you, but we were made to feel very welcome & the room was comfortable enough.

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
If sleep well than perfect friendly and good value
Lots of work being done, breakfast lovely,rooms quirky, service exceptional,area very chaotic noisy felt like lots of sirens but was very good for local amenities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Edna 316
The hotel is hard to find, even when standing at the street enterance. When in the lobby the staff are very friendly, the hotel is clean and hospitable.

6/10 Okay

Ken, Vancouver, Canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel Etnea 316
The hotel is nice and clean, with very helpful, friendly staff. The lobby is one floor above street level, up four flights of stairs (no elevator). Look for signs directing to the lobby.

8/10 Good

joe azzopardi /, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel near all the places i wanted to see
good over all experience, enjoyed the conversation with the staff and they were very helpful too. .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and the location fantastic
The hotel was right on the Main street, the staff were extremely welcoming and made excellent recommendations for places to eat

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Toyshan, Vancouver BC

Liked: Cleanliness, staff & service, room comfort
Historical Sites Nearby
The building was built in 1836 which is converted to 10 bedrooms. Our clean bedroom #1 was very spacious overlooking the Etnea street. The building front is being upgraded and our bedroom looks out at the staging. There is a 24" tube type TV but the video & sound is good and all in Italian channels with free WiFi. There is no coffee pot & a safe to store your vauables. There is plenty of light in the room which had 2 twin beds and a 2 twin beds together to make 1 bed the size of a queen which is comfortable. The clean washroom with lots of towels with the latest regular toilet and bidet. The shower stall is not large and a large person would have difficult time entering. The closet has amble storage for luggage and clothing. The staff are easy to talk with and will go out of their way to answer all your needs. The owner is Marco with employees Massimo and Nish and all speak English. They are working 24/7 in the office. When you arrive at the hotel - ring the intercom on the right side of the door wall and state your name. The latch will open to the huge door and push hard to enter. Walk 5 paces and on the right push open the door which leads you to the marble stairway to walk up to the 1st floor. Ring the buzzer on the right side of the door and the door will slightly open. Entering you are greeted by one of the employee. You can come back to the hotel any part of the day and you go through the same procedure. The Bus stop is in front of the hotel.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Central City Location
We chose the hotel for it's central location and good reviews. On arrival staff were very friendly and helpful. Building exterior currently undergoing renovations but no disruption. Bed was comfortable but unfortunately no air-conditioning was available even if you paid addition as it was under maintenance. Do not open the windows at this hotel you will be seriously bitten by mosquitos ..... it does have a warning notice in the hotel room due to the underground river.

8/10 Good

Toyshan, vancouver canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
2 twin beds and a queen. Spacious bedroom and high ceilings with ornate decor. The building was built in 1836 and converted to an Hotel. There is the owner Marco and partners Massimo & Nish and they all speak English. The breakfast is held in a common room which the partners welcome you and help serve u breakfast or you can help yourselves. The main door entrance is locked and u use the intercom next to the right hand side of the door and the address your name and the door unlocks. U enter another door on the right that takes u up to the 1st. Floor and press the button for the door to open for the office. There is 24 hour service everyday to enter. If your traveling from the train station and require transportation they will send you an email how to catch the bus. There is lots of buses that go to the hotel. The hotel is in the center of town across from the Villa Bellini Gardens. There is lots of good restaurants near the hotel and within walking distance to the majority of historical sites also with restaurants. You will not get bored because it is a vibrant area. When catching the your flight to the airport there is the Ali Bus next to the main post office which is about 5 minutes from the hotel walking. You turn left when exiting the hotel and the bus runs about every 20 minutes for 4 Euros each person. The hotel has WiFi but no safe.
Room 1 our room
Cathedral- walking distance
Elephant- history
Etnea Rosso Ristorante