GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe room for single use
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Deluxe room - Etna View
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Suite - Etna View
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Junior suite
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
Rooms
Excelsior Grand Hotel offers 176 guestrooms. Rooms feature city or mountain views. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Wireless Internet access (surcharge) is provided along with direct-dial phones, complimentary newspapers, and in-room safes. Bathrooms include shower/tub combinations with handheld showerheads, bathrobes, makeup/shaving mirrors, and bidets. Separate sitting areas, minibars, and air conditioning are also included. Housekeeping is provided and wake-up calls can be requested.
Room Amenities
Dining
Excelsior Grand Hotel has a restaurant, "Le Zagare", serving breakfast, lunch and dinner. Here you can find also the elegant bar " L'Incontro", a special place for business meetings, a midday snack or some after-dinner cocktails. Guests are offered a complimentary buffet breakfast. Room service during limited hours is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Excelsior Grand Hotel
of guests recommend
out of 36 reviews
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Showing 1 - 10 results (of 36) · See more Excelsior Grand Hotel reviews
“catania center”
hotel in the heart of catania...had excellent service throughout..not much to do at night but room was clean and comfortable..excellent buffet breakfast
“Clean and Comfortable”
There was a poor lack of variety for breakfast. Lack of attention to filling up often empty food trays General service at the desk and roooms was first-class
“Great Catania experience”
A highlight to our trip around Sicily. Bright, modern, clean hotel. Our room was large and had a nice view of the city. The staff could not have been more accommodating. As a matter of fact, they prepared a breakfast for us when we had to leave before the regular breakfast hours.
“Definitely not a five star hotel.”
We would not recommend this hotel to others.If you are paying for a five star hotel this is not a five star hotel.The room wasn't clean.The ammenities advertised in their ad aren't available.The front of the hotel is a parking lot not for your comfort but for all the public.You must pay by the hour and hope that when you want to leave there's someone that knows who parked behind your car because you are blocked and can't get out.The room had a lamp that kept swinging upside down,hanging wall paper that showed all the old paint underneath and dirty windows.The room was hot so we tried using the airconditioning but the staff told us it was controlled by the hotel and wasn't available.The yellow pages aren't in the room.The front desk told us they would bring it up as soon as someone was available.No iron in the room.The housekeeper came and got our clothes took them and when she returned gave us a slip to pay at the front desk.The room was for two but there was one towel in the bathroom.Hair on the bed sheets and paper slippers were given to us.Bring your robes.We didn't see those either.We would have been better off getting a Bed and Breakfast.
“Great hotel , needs minor attention but hey not here for that !!”
Stayed for holiday and birthday in november 2009, very nice interior to hotel lobby and room, convenient for all travel upto 2 hours away to see sites in the centre and east of sicily, parking is a nightmare in sicily but the hotel has a small (room for 6 cars) sloping carpark to the west of the building and was very handy!!! The rooms were clean ish ( see bad points) , beds were big and comfortable and if you get a room from the third floor and above at the front of the building you have mount etna as your evenings view !! Staff have limited English but hey better than my italian. Staff are friendly and helpful, breakfast in the morning can last you past lunch and the choice is varied. If you driving in sicily then basically see a gap and get to it first, no-one indicates and you have to push yourself out to get out, show no fear be keep watchful of the crazy thousands on scooters in the cities, it is though great fun to drive and once out of the cities the surrounding countryside had fantastic views of endless fields and natural rock formations and hills.
“If we come again we would definitely stay here! Nicest of our 4 hotels!!!”
We loved staying at the Excelsior Grand Hotel! It was our nicest hotel at a very good rate! The Staff was kind and helpful. The room was very nice! The breakfast was delicious and the room where we ate was elegant. Parking was difficult. They have a small alleyway on the side of the hotel for free parking. It only holds 5 or 6 cars. We did park there a couple of times. We were in the center of town and walked to the different points of interest. We would stay there again!!
“Traditional charm and comfort”
Appearances can be deceptive and this good quality hotel, with its traditional style and friendly, helpful staff, is much smarter inside than its unprepossessing outside suggests. Perfect for my business trip, with a range of high quality shops and wonderful restaurants waiting to be discovered in every street. Only a 5 minute walk to the university and 15 minutes to the cathedral and the bustling tourist area. I thoroughly recommend a trip to the lido at the weekend. The hotel staff arranged a taxi to and from a lido with golden sands only 10 minutes away, complete with changing room, security locker, sunlounger and umbrella for only 17 euros each. A trip up Mount Etna - or Dame Edna as we renamed her - is an extraordinary experience. Breakfast at the hotel was a feast (just as well as business meetings start early and lunch was often not until 14.00). The food in Sicily is delicious, healthy and inexpensive. Viva Italia!
“Beautiful”
What a beautiful place. Lovely foyer/lobby. Ample breakfast buffet in spacious, inviting dining room. Will definitely stay here again!
“Peaceful and quiet”
The hotel was in an excellent location(a quiet square), about 7/10 blocks from the Duomo and museums. The room was spacious and well-maintained, and large! The staff were friendly and excellent. Breakfast was a nice buffet of just about everything(eggs,meats,cheeses,fruits/vegetables,yogurt,cereals,etc). The price was great too!
“Buono”
ottima poizione, camere spaziose e personale qualificato. Letto matrimoniale con 2 materassi singoli!!!! Da rinnovare i sanitari
Showing 1 - 10 results (of 36) · See more Excelsior Grand Hotel reviews
Piazza Giovanni Verga 39 Catania, 95129 Italy
Nearby Points of Interest
Location Highlights
The preferred airport for Excelsior Grand Hotel is Catania (CTA-Fontanarossa) - 5.3 km / 3.3 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Catania, Italy: About 300,000 people call Catania home. Possessing many Greek and Roman remains, Catania's oldest attractions include the Greek-Roman Theatre and the Catanian Amphitheatre from the 2nd century, the Odeon from the 3rd century, The Greek Acropolis of Mountvirgin's Hill, The Roman Forum, Roman ruins in Cortile Archirotti, and the Roman Columns in Piazza Giuseppe Mazzini.
Piazza Giovanni Verga 39 Catania, 95129 Italy
