“Friendly staff”

Great hotel, fantastic position, really close to the city centre.

“Hotel with a friendly atmosphere.”

Very friendly family run hotel. It is not a fancy place, but it makes you feel at home with the friendliness of the people who run it. And besides it was spotless and very quiet. It is for people who have a normal approach to life, without a lot of fancy extras, but it made me feel at home and very safe too. Recommended.

“Good location, Good value for the money.”

Good location. Good value for the money. Pretty basic rooms on a third floor of a residential building, private baths but outside your room.OK for overnight in the very center of Catania. The staff helpful in finding parking, moving bags etc. Breakfast very simplistic.

“Bed, bad management and possibly a breakfast.”

As a basic clean cheap hotel/ hostel room this was fine. However, the management of it is appalling. We reviewed trip advisor and other sites before choosing it so were prepared in terms of locating the door and that we may need to phone rather than ring. There are what look like new signs on the main door and street corner which is good but it is not obvious that you have to phone the manager. We emailed to say we would be arriving at 10. We arrived and rang the bell and then rang the phone number, no answer. Then we rang the phone number again, and again. It became a little worrying. Eventually it was answered, the manager turned up 5 minutes later and apologised for not having heard his phone ring. 20 minutes from when we arrived we got to our room. During the week we heard numerous people ring the bell, and were embarrassed as we left for our evenings out, to refuse entry to these other guests and try and explain the system as they tried to get hold of the manager. We also heard evidence of double bookings and poor logistics in general, one day there was no breakfast, another it ended an hour early. His friend/ assistant had very little English apart from!"Cafe, Breakfast, YOU PAY NOW" (shouted) and "card machine broken". So expect to call, expect to wait, expect to pay in cash and whether you get breakfast in the hotel or in the cafe opposite or not at all is just a gamble.