Lobby

Reviews of Intelier Rosa

4 out of 5
Intelier Rosa
Calle de Herrero, 20, Castelló de la Plana, Castellon

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 329 reviews" "
Rating 8 - Good. 119 out of 329 reviews" "
Rating 6 - Okay. 28 out of 329 reviews" "
Rating 4 - Poor. 15 out of 329 reviews" "
Rating 2 - Terrible. 7 out of 329 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean
Stayed 10 nights in Mar 2024
Response from Intelier Rosa on 19 Apr 2024
Thank you very much for the note. See you on the next visit!

6/10 Okay

Cecilio Armando

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Instalaciones envejecidas, la decoración en general bastante retro, se oyen ruidos de las habitaciones y de la calle al menos en el 2do piso, para entrar y salir del parking con un coche mediano necesitas ser muy buen conductor, es muy estrecho
Stayed 1 night in Feb 2024
Response from Hotel Intur Castellón on 6 Feb 2024
Lamentamos que su estancia no haya sido como hubiésemos deseado, estamos en continua mejora y tomaremos en cuenta sus indicaciones para mejorar.Saludos

6/10 Okay

Arlene

Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Stayed 2 nights in Dec 2023

10/10 Excellent

RACHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, easy to find, underground parking, close to interesting sights. Very helpful staff and excellent meal in the restaurant.
Stayed 1 night in Oct 2023
Response from Hotel Intur Castellón on 5 Nov 2023
Thank's for your contribution and for choosing us to spend a few days of rest. We appreciate your positive assessment of facilities and services, we hope to welcome you back to our hotel.Regrads

4/10 Poor

Nagib, Quito

Stayed 2 nights in Oct 2023

10/10 Excellent

Jain

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Castellon weekend
Fabulous friendly helpful staff, very clean and great location. Negatives, not enough plug sockets and rooms a little tired. Would have loved coffee/tea making facilities. Great breakfast choices.
Stayed 2 nights in Oct 2023
Response from Hotel Intur Castellón on 12 Oct 2023
Much thanks for your valoración y aportaciones. Let's take a look at the points signaled to improve.Greetings

10/10 Excellent

A Margareta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting into the parking garage was a challenge
Stayed 1 night in Sep 2023
Response from Hotel Intur Castellón on 12 Oct 2023
Thanks for your evaluation. We are glad that you had a good stay and we can only say: Challenge overcome! :)

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Intur - Castellon
Staff and services excellent. Local restaurants provide good food. Cannot praise the staff at the hotel enough for ordering taxis, helping with our bad Catalan and of course, the cleaning staff for house-keeping.
Stayed 7 nights in Sep 2023
Response from Hotel Intur Castellón on 12 Oct 2023
Thank's for your rating and comments. Our entire team works to ensure that you have the best possible experience and I am happy to see that this has been the case.Greetings

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big rooms and friendly staff
Lovely hotel with large clean rooms and friendly staff. Perfect location for the main city centre with everything in easy walking distance. All necessary equipment in rooms and bathrooms were modern, although it would have been better with a more powerful shower.
Stayed 1 night in Sep 2023
Response from Hotel Intur Castellón on 12 Oct 2023
Thank's for your rating and comments. We are happy to know that you had a positive stay and we take into account your contributions.Regards

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel lovely and helpful staff. Very convenient to walk around the city
Stayed 3 nights in Sep 2023
Response from Hotel Intur Castellón on 4 Oct 2023
Thank you very much for taking your time to answer our survey. We are very happy that you enjoyed your stay and we appreciate your comment about our staff. We hope to welcome you back to our hotel soon.Regrads

10/10 Excellent

hamid, las vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Sep 2023
Response from Hotel Intur Castellón on 17 Sept 2023
Thank you for your fantastic review. We are happy to know that you had a stay of 10.Greetings

10/10 Excellent

ANDRES, Somerdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2023
Response from Hotel Intur Castellón on 11 Sept 2023
Thank's for your contribution and for choosing us to spend a few days off. We appreciate your positive assessment of facilities and services, we hope to receive you again in our hotel.Regrads

10/10 Excellent

Keila, Hialeah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !!!
Stayed 2 nights in Jul 2023
Response from Hotel Intur Castellón on 9 Sept 2023
Thank you very much for your evaluation. We hope to welcome you back to our hotel soon.Receive a cordial greeting

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux
Stayed 2 nights in Aug 2023
Response from Hotel Intur Castellón on 29 Aug 2023
Merci beaucoup pour votre évaluation

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodations and staff. Short walk to center city market and sights. Great center city parking access.
Stayed 1 night in Aug 2023
Response from Hotel Intur Castellón on 22 Aug 2023
Thank's for your evaluation and comments.We hope you had a fantastic experience.Greetings

8/10 Good

Rabea S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice, if I only meet the Engineer who designed the car park. Awful spaces , you have to be a professional drive to manoeuvre in the car park. Other than that the hotel is good.
Stayed 1 night in Jul 2023
Response from Hotel Intur Castellón on 11 Jul 2023
Thank's for your evaluation. We are sorry about your experience in the parking lot. It is a building that is many years old and it is difficult to update its structure in the parking area.We hope to see you again on future visits, from reception we can tell you about other nearby car parks.

10/10 Excellent

John

Stayed 1 night in Jun 2023

10/10 Excellent

Anna Daniella

Stayed 4 nights in May 2023

10/10 Excellent

Vitaly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is what a hotel is all about
Absolutely fantastic. Smiling faces, very knowledgeable, friendly reception staff. Superb location, great hotel, I will return.
Stayed 1 night in Sep 2022
Response from Manager Intur Castellón on 23 Sept 2022
Thank you very much for staying with us and for your nice review. We appreciate your comments and are glad you had a nice stay. Kind regards,

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service but did not like the pool size.
Stayed 6 nights in May 2022

8/10 Good

Thamer

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2021
Response from Dirección Intur Castellón on 12 Jan 2022
Muchas gracias por su valoración. Reciba un cordial saludo,

10/10 Excellent

chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay
Really nice hotel in the center of town. Good location and good selection on the breakfast menu.
Stayed 2 nights in Nov 2021
Response from Dirección Intur Castellón on 30 Nov 2021
Thank you very much for your review and we are glad you had a nice stay and enjoy our location and breakfast. Kind regars,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel car parking very steep, think it should be free if staying in hotel
Stayed 2 nights in Nov 2021
Response from Dirección Intur Castellón on 1 Dec 2021
thank you very much for staying with us and for your review. As you mention we have a limited number of parking spaces and it is an extra service that not all guests are using and have a cost we have to charge. Kind regards,

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Check in was straight forward with helpful staff. Hotel good standard close to places to eat & drink, supermarket across the road
Stayed 1 night in Nov 2021
Response from Dirección Intur Castellón on 1 Dec 2021
Thank you very much for staying with us and we are happy you had a great stay. Kind regards,

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for decent money.
A quick trip for a football match, quick friendly check in, very nice room and excellent breakfast. Perfect for our needs and well priced. Happy Customer.
Stayed 1 night in Nov 2021
Response from Dirección Intur Castellón on 1 Dec 2021
Thank you very much for staying with us and for your nice review. We are glad you had a happy stay. Kind regards,

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Poyraz

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
It is good hotel with electric car charger and a Tesla destination charger.
Stayed 1 night in Aug 2021
Response from Dirección Intur Castellón on 28 Sept 2021
Thank you for staying with us and for your comment. As you mention, we offer the service of car charger for TESLA cars. Kind regards,

8/10 Good

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Mehdi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location good hotel
Excellent location in the centre and good value for money. Would recommend.
Stayed 1 night in Feb 2020

10/10 Excellent

BH, Lebanon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and professional. Prompt service.
Stayed 1 night in Feb 2020

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Dina

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2019

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Claudia, Dubai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good breakfast and good staff. Just could be less noisy and the bed could be more confortable.
Stayed 5 nights in Aug 2019

8/10 Good

VF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
i was told it was not far from Rototom but it was an hour on the bus there and 30 minutes in a cab in the early hours. the room was not cleaned properly they dont have tea bags ir milk !! abd the pool is not a pool its about the size of 3 double beds. i wont be stopping at this hotel again and would suggest others don't especially for the Rototom Sunsplash festival
Stayed 7 nights in Aug 2019
Response from Maria Jose Lopez Pons, General Manager on 23 Aug 2019
Dear guest, Thank you for providing the review and feedback regarding your stay. We regret that our location did not suit your needs and very sorry our high standards were not met and found this matter to be very concerning. Currently, our rooms are cleaned daily and we ask that guests make us aware of any lapses so that they may be immediately addressed. We will certainly work to ensure your next stay is an improved experience, thank you for your feedback. We hope despite any issues that we have the opportunity to welcome you again soon. Warm regards, Maria Jose Lopez Pons, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general our stay was very good, and breakfast was very good.
Stayed 1 night in Jul 2019
Response from Maria Jose Lopez Pons, General Manager on 23 Jul 2019
Dear Guest, Thanks for posting such great feedback about your time at Intur Castellón, Castellón de la Plana. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We hope to see you on your next visit. Best regards, Maria Jose Lopez Pons, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, the service was excellent. Breakfast was very good. It is a beautiful hotel.
Stayed 1 night in Jul 2019
Response from Maria Jose Lopez Pons, General Manager on 17 Jul 2019
Dear Guest, It’s kind of you to post this feedback about your recent visit. We are delighted we were able to help you start your day off right with our tasty breakfast buffet. Thank you for appreciating our quality service. We look forward to seeing you on your next visit! Best regards, Maria Jose Lopez Pons, General Manager

6/10 Okay

Daniel

Liked: Property conditions & facilities, room comfort
Middle of the road
Hotel is central for shops etc but no where near the beach. Pool was tiny and only gets the sun at certain times of the day. Didn’t have the breakfast, parked the car in the car park and cost €91 for the week.
Stayed 7 nights in Jun 2019
Response from Maria Jose Lopez Pons, General Manager on 5 Jul 2019
Dear Daniel, Thank you for taking the time to share your feedback. We regret that your recent stay with us did not meet all your expectations. We do wish to clarify that we are located in the centre of the city with the beach only 8 km away. We regret that you did not fully enjoy our terrace with it's relaxing pool; nevertheless, we have noted your comments in this regard. Our delicious breakfast is made up of a wide range of high quality and seasonal products; we hope that you will be able to fully enjoy all that we have to offer on your next stay. We are sorry that you didn’t find our parking prices as competitive as they might be; however, we appreciate the fact that you shared your concerns with us. We will certainly take your comments into consideration for the future. Despite this experience, we hope to see you again soon. Kind regards, Maria Jose Lopez Pons, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulousa
Very comfortable and great service. Everything was dealt with efficiently and with a smile
Stayed 1 night in May 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smiley service
The service was incredible. Nothing was too much and every request is met with a smile
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Weather was ok and hotel was pretty good for the area!
Stayed 2 nights in Apr 2019
Response from Hoteles Intur on 11 Apr 2019
Thank you so much for sharing your opinion! Hope to welcome you so soon, Best regards,

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Good Hotel, nice area
Nice room, good space, poor lighting in bathroom, more pillows would have been nice. Buttons on safe worn off so not legible, so had to have engineer attend to open door. Blackout curtains good.
Stayed 2 nights in Oct 2018

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Great ride on motorcycles Town quiet steeped in history Great breakfast
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok hotel but not a 4-star
The staff are friendly but the problem is that it claims to be a 4-star, if it were a 3-star, my review would have been more positive, but it looks dated, the paint was peeling in parts, and the cleaning of the room was done poorly.
Stayed 3 nights in Aug 2018