So the positives for this hotel are that the staff are really lovely and are very willing to help. The rooms are fabulous and clean and they gave a lovely bottle of champagne and a basket of fruit on our arrival which was a lovely touch. The beds are comfortable and the walk in shower is wonderful. The breakfasts are great with a huge variety of healthy to not so healthy. This is a wonderful business/conference facility.
The negatives of this hotel are, the main historic hotel is currently just a shell, there is no pool and nowhere outside to sit and relax. The only area where this could be possible is outside the breakfast restuarant which shut at 10.30am everyday and the sprinklers were on the grass making this impossible. The building work started at 8am every day and was very noisy. The hotel informed us the week before travel that the pool wasn't ready, they said it would be ready in October, they forgot to mention which October - the work is not scheduled to finish until October 2014! They arranged for us to go to the Therme to use their pool with transport laid on, however the Therme doesn't have a pool. We felt we were misled by the hotel as we had a 3 way conversation with them and Expedia before we went, there is no mention on their website of the extent of renovations and all this was known when we booked our holiday in early March by the hotel but they waited until it was impossible for us to book elsewhere and then did not give us the full facts.
We recently stayed at this hotel for a long weekend skiing in Cervinia. We had a lovely stay. Having stayed in so many places, we found the hotel staff at the Relais du Foyer outstandingly thoughtful- and this is something you just can't get easily in other hotels of whatever grading. e.g. The room did not have TCMF but there is a card saying you can ask for room service tea and coffee with no additional charge- and sure enough we got that- together with a plate of little biscuits to go with our tea. Another example of thoughtfulness was we used the extra blanket in our wardrobe and on the second day, two extra blankets were placed on the bed. Final example was our on our final night- we weren't sure whether to ski for an extra half day- we didn't have our PCs with us- we asked reception if we could check the weather and they provided us with a laptop. Everything we asked for- the immediate answer was yes!
For skiers with car-hire, the convenience of parking your car in the underground car park and being able to take the lift straight to your floor without having to go via reception was a real blessing at the end of a long ski day. All in all, we had a lovely stay and we look forward to dropping by next time we decide to take a weekend in Cervinia.
Amy from Weybridge
The Hotel “Relais du Foyer”**** is situated in the hearth of Valley Aosta, in Chatillon in Panorama 37 area, very near to …More
We had a wonderful three nights at this hotel. The rooms were small but designed well. The beds were comfortable and the feather pillows, a real treat. The staff was very friendly and the breakfasts were outstanding. The pink slippers were a nice touch.
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