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Reviews of Resort Marina di Castello Golf & SPA

4 out of 5
Resort Marina di Castello Golf & SPA
Via Domitiana Km 35,300, Castel Volturno, CE

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 130 reviews" "
Rating 8 - Good. 40 out of 130 reviews" "
Rating 6 - Okay. 21 out of 130 reviews" "
Rating 4 - Poor. 13 out of 130 reviews" "
Rating 2 - Terrible. 6 out of 130 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Max

Liked: Cleanliness, staff & service
Disliked: Amenities
Not the right time of the year to be here. AC not working, for which I got a free upgrade. Funny enough in the executive room (which perhaps has not been used for ages) the switch bath/shower was broken. Two half full bottles of water in the fridge. Swimming pool with works in progress. I have been here before and I love this place, but this time things were not as usual.
Stayed 1 night in Sep 2022

10/10 Excellent

Max

Stayed 1 night in Aug 2022

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great, everything was ok for a business trip. Problem is outside. The center of the town is not amasing and I had to move in order to feel safe and sound...
Stayed 1 night in Jul 2022

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy customer :)
I had a good experience with this hotel. It was quiet most of the time , I asked for a shower had replacement with a bigger one and they did it. A kettle , some coffe and tea are the missing stuff from the rooms. Cleaning was done every day and towels replaced too.
Stayed 10 nights in Aug 2021

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a stepping stone, I stayed only one night but I wish to come back. The swimming pool is spectacular. Everything else is just perfect.
Stayed 1 night in Aug 2021

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast service and very friendly staff. Lovely salt water pool and tranquil surroundings. Local area is very rundown but hotel remains safe as it has onsite security. Room card did not work on a number of occasions which was due to low battery in the door handle.
Stayed 7 nights in Sep 2020

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been there a week and definitely a nice place to stay . Rooms are big and comfortable . Same for the bathroom. Air conditioning working fine Breakfast was large and good Great oool
Stayed 2 nights in Aug 2020

10/10 Excellent

Antonella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in bad districts. If you think don't go out of the property- great relax. At the far end of the golf field you can find entrance to the wild beach.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
The front desk staff was great !
Stayed 1 night in Apr 2019

10/10 Excellent

KIJONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

We were told by a local in Naples that she would not suggest us to go there. She said to cancel our stay due to the poverty of the area.
Stayed 1 night in Sep 2018

6/10 Okay

Sj

Liked: Staff & service, room comfort
Bates
If Bates motel. Was a chain this would be one
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Splendid
we thoroughly like and enjoyed this place, can't wait to spend more night there in the near future
Stayed 1 night in Sep 2018

10/10 Excellent

roberto, Milan

Great rooms Excellent staff Great value fir money Superb breackfadt
Stayed 1 night in Aug 2018

10/10 Excellent

roberto, Milan

Worth the money Big room Clean Excellent breakfast
Stayed 1 night in Aug 2018

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed immensely my stay
Great rooms, great food, friendly staff, adjacent to the beach and golf course. Large swim pool and long walking trails. Very peaceful and secluded. The accommodation prices are much lower respect similar quality resorts.
Stayed 4 nights in Jun 2018

8/10 Good

Nancy K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very good quality for price!! Location around not so good!! Need to use as just to hotel and not look outside the complex.
Stayed 2 nights in Jun 2018

6/10 Okay

DOMINIC

Liked: Cleanliness, room comfort
Disliked: Staff & service
OK stay
It was a nice overnight stay for a local group gathering. nothing spectacular. front desk does have difficulty seeing Hotels.com reservations and they tried to charge us again upon check-out, but after a 30 min wait they figured it out.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and hotel amenities. Very clean and comfortable room with good WiFi.
Stayed 1 night in Jun 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine, but the common areas of the hotel were quite chilly. Breakfast was just okay.
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Naples 2018
This hotel a very run down area. The hotel does have security guards but I found that the patio door of my room had been damaged and would not lock. The hotel did resolve this situation but future resident said should be aware. No tea facilities. View from my balcony was a very large, noisy and dirty building site.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel to rewind.
Generally, over all a good stay for 6 nights. Good facilities for s resort. Breakfast was good , plenty of selection.
Stayed 6 nights in Dec 2017
Response from Ufficio Relazione Clienti on 11 Jan 2018
Dear Customer, thank you very much for your positive report. We hope to welcome you again at our Resort as our special guest. We remain at your disposal for any further information. Best Regards and Happy New Year! Guest Relation Office

6/10 Okay

victor hugo

Liked: Cleanliness, property conditions & facilities, room comfort
I wouldn't come back
Nice place but, the receptionist never made me feel welcome, no indications for breakfast, or any amenities in the hotel. There's no signs of "do not disturb" and the maid kept knocking the door since 8:30am even when I requested not to be disturbed.
Stayed 2 nights in Dec 2017
Response from Ufficio Relazioni Clienti on 9 Jan 2018
Dear Customer, we are sorry to have learned of some bad services during your stay at our resort. We apologize and thank you for your report, because it gives us the opportunity to improve and make every effort possible so that they do not have to repeat in the future. We hope to welcome you again. We will be at your disposal for any need. Best regards. Guest Relation Office

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great view, spectacular.. room suite was clean, outdated furniture , restaurant food scores 5
Stayed 1 night in Sep 2017

10/10 Excellent

Max, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel close to the sea
Without doubt one of the favorite hotels I stayed in this area. The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the food very good.
Stayed 6 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Disaster has a name
Booked a suite with separate bedroom and living room as traveling w kids. We arrived quite late, around 22.30. Front desk gave us a normal double room with extra bed for the kids, I immediately told that this was not what I booked. They then made us walk all the way back to reception just to give us our normal room with the words: you have to sleep all together in one bed as housekeeping is not here anymore... What about sending one of the reception staff up to make the extra bed in the living room??? No, too lazy for that, customer is not king. Next morning breakfast was horrible, eggs that was turned green, all kept lukewarm hot and cold dishes alike. Pool in front of our room was closed so had to walk to other pool in other end of hotel. Room: aircondition was leaking water onto the floor which led to build up of funghi. And terrace was exceptionally dirty. Sofa was completely trashed, sinking into the middle. The complete hotel needs an update, rooms, areas, personnel, and the area around the hotel needs to cleaned up in many ways - very shady with "girls of the night" staying next to the street and offering their services even in broad daylight.
Stayed 8 nights in Jun 2017

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Great staff and Manager Pasquale was excellent. Surrounding area is depressed so stay at hotel property or get away to Naples, Pompeii, Amalfi Coast etc. Spacious room, nice pools, great stay for great price.
Stayed 7 nights in May 2017

4/10 Poor

John

Disliked: Staff & service, property conditions & facilities
Don't do it!!!!'m
To be honest this hotel should move from 4 to 2 star. 1. No heating 2. Little to no internet 3. Toiletries were of F1 mega budget hotel standard 4. Fault rectification umm well it never happened 5. Pool closed 6. Spa closed In fact the hotel should be closed if it offered such a poor standard

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Naples base
Although our stay at this hotel was fairly ok once our room was sorted out. It was a bit worrying that the first room we were allocated had people in it when we opened the door; and the second room we were allocated could only be reached via two different lifts. Also breakfast was a bit hit or miss whether you would be severed with hot drinks or not.

4/10 Poor

Garry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Good
This is the second time I have booked through hotels.com and again it was very disappointing. The airforce in my room was poor and made the stay uncomfortable. The restaurant has a very limited dinner menu and breakfast was nothing to be proud of. I feel the restaurant was also overpriced with its menu. Overall, this hotel is run down and smelt of dampness and requires extensive work to make me ever think about visiting it again . Very disappointed with the hotel and hotel.com

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Spa
All was good but spa was unavailable. Hotel is beautiful and nice pools.

2/10 Terrible

paul, melbourne

Disliked: Staff & service, property conditions & facilities
Terrible hotel terrible service
The hotel was in a terrible location and the staff did not help with anything .l asked for the wine list and they showed me 4 different bottles of wine they had and one beer. The menu consisted of 1 start 1 main and 1 desert not a great variety . Ove all not a great stay

2/10 Terrible

Meghann, Rome

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware
The hotel had our reservation wrong. Not sure whose fault that was. Then they put us in room that was infested with ants. In the morning they were everywhere and in all our stuff! We confronted the front desk. They said they were aware of the problem! Yikes. Would not refund our room.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look elsewhere
Terrible spa! Cold indoor spa pool, mediocre massage, and a hotel in great need of renovation.

8/10 Good

Rose of St Alba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with fantastic sea view .
Minor confusion about my booking on arrival,which was sorted the next day.From then on our stay was fantastic.Staffs were pleasant and courteous.Nothing was too much ,they dealt promptly with any request or problems. My family and I would consider another stay at this hotel.May even use as a wedding venue.I want to thank all the staff for making our stay pleasant .

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel with good size pool
Overall an enjoyable stay at a very pleasant hotel with a huge pool & staff who went out of their way to help. However a few niggles let it down - the rooms did not have fridges, the ice machines were not working & the restricted menus were boring although the staff would try to accommodate if something different was requested.

8/10 Good

Andy, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent great value Hotel in beautiful grounds
This hotel is excellent for those who want a quiet relaxing break in the Italian sun. It has beautiful grounds with the golf course and tennis courts surrounding the hotel. The Napoli football team use this hotel for their training grounds and you can often see them training on the 3 pitches in the middle of the golf course. A walk or run around the golf course is also quite nice. The only thing that lets the hotel down is the local area. Pinatamare is an old Italian holiday resort near the hotel, but due to the relocation of the Neapolitan people in the 1980's in the aftermath of the last earthquake the resort has fallen into disrepair. It is still very busy during August and if you look past the run down buildings you will find some hidden gems in terms of the food and the people. The best thing about the hotel is its easy access to Naples, hire a car and see the local area. There are plenty of local restaurants which are just out of this world. Ask the bar staff for recommendations and you will not go wrong. If you just stay in the hotel you will have a very quiet time but will be missing out on the joys of Neapolitan life. We have been before and will go again. Naples is a place of extremes, you must look past the bad to see the good as the good is extremely good.

4/10 Poor

cmc, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities
Fair to Poor
As side from the front desk, the hotel was joke. The hotel is in its former glory, I would not stay there again. The surround area is dirty and poor. Rooms are dated and had ants crawling around. No internet at all in the rooms even though the hotel.com web page and the actual hotel webpage state that there is. Supper is off a fixed menu, not mentioned and breakfast was a non-starter. I will not be back.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Old Holiday Inn
Stay was great, if you are Italian! Gentlemen on front desk are rude. When I checked in and they assigned my room, I went to the room and someone else was already in it. I went back to the reception desk and they then assigned me another room. Once they did one of the men just said BYE! After I went to the room to see it and then went back down to ask questions: Internet - No iternet in room (expedia says hard wired - not), they said it was wireless and in bar area or lobby only. I asked about coffee pot - I had to go to Restaurant and have coffee. Room service - I had to come down to the Restaurant. How to use phone - Was told they did not know. Place needs to be turned back into Holiday Inn!!!!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn at Castel Volturno, Italy
Nice hotel but the surrounding area is not at all nice. Ladies of the night could be seen on street corners. I would strongly recommend NOT walking outside the very nice hotel complex. If you have your own car there is no problem driving in this area.

8/10 Good

Justin, Stuttgart, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Lago
The hotel was great. The problem was that Expedia did not pay the hotel and I was charged at check out. I had to contact my credit card company about being charged by Expedia & the hotel. I hope this is corrected in the future because I was planning on using Expedia for my travel needs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort was beautiful but we were there just before the summer season began and alot of the amenities were unavailable. In season it would be a great place to stay.

10/10 Excellent

Greg, Stuttgart, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Great one night stay, the breakfast was fantastic and the pool was just what the doctor ordered, very relaxing and comfortable. Look forward to returning to stay at the hotel again.

10/10 Excellent

Patrizia

Liked: Cleanliness, staff & service, room comfort
Siamo stati bene....
Ospitalità, pulizia e gentilezza....bravissimi Fabio e Emanuela ...le due piscine bellissime
Stayed 1 night in Aug 2022

2/10 Terrible

ahmed

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
rien isoler rien à faire hormis la piscine
Stayed 2 nights in Aug 2022
Response from Revenue Manager on 16 Aug 2022
Dear Guest, we are sorry that the structure did not meet your expectations. We believe that the point of view of our guests is a reason for growth for the quality of our service and we work every day to improve ourselves. In the hope of being able to welcome you again in the future, we welcome the opportunity to send our best regards.

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stupenda struttura personale cordiale e super relax...da rifare assolutamente.
Stayed 1 night in Jul 2022
Response from La Direzione on 18 Jul 2022
Gentile Ospite, La ringraziamo per aver apprezzato la nostra struttura e il lavoro svolto dal nostro personale. Nella speranza di averla nuovamente con noi, Le porgiamo cordiali Saluti

6/10 Okay

Jean guy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nous avons apprécié les grands espaces Nous avons été déçus que les activités étaient fermées..
Stayed 1 night in May 2022