the room seemed cleaned once we got there.... however we did see a few small roaches. I think it'll be nice for like a youth camp or something like that... It IS at a great location, just 5 minutes from the plaza, and an awesome panaderia in which we ate breakfast. :)
I decided to stay at the Sheraton Hotel in Caguas for a quick weekend knowing that I needed to stay in PR more days; after walking in to the hotel room, I immediately realized that I found the perfect place and location. The employees are amazing, super sweet and professionals. Love it & I be back 😃.
We were in Bayamon for a wedding. The accommodations were fine. Our room was roomy, enough for three adults and very clean. We stayed on the seventh floor, we didn't hear any noise from the casino next door. The pool was small but nice.
We stayed here for a quick 4 night get away. We have many travels under our belt, and must say this resort was in our top 5. We usually stay at 5 star hotels from Tahiti to Ireland, and several caribbean islands and Mexico. We saw this hotel on the front cover of an islands magazine over a year ago and my husband said he wanted to be in that exact spot the model was, where ever it was. When we found out it was Puerto Rico we sort of lost interest, but after reading other reviews we decided to give it a try and so glad we did! It's a hidden gem. The personal chauffeur from the beginning was great, his name is Ivan. The entrance of the hotel is beautiful from start to finish, the landscape on the property was the best we've ever walked. We stayed on the west beach, but sunset is viewable from the Positivo bar and grill. We had a first floor plunge pool off the beach. The bathroom was the best we've ever had, (1) rain shower outside, and (1) inside, plus a huge tub. The bedroom had a little cold feeling to me, maybe because I knew I'm in a hotel room but was still very nice. We had great Embajadores, and they made us feel even more special. They truly made our stay the best, we couldn't have asked for more! They treated us so well, we don't have words to express how thankful we are, and actually felt sad waving goodbye to Wilfredo as the chauffeur drove us back to the airport. We recommend Zafra restaurant a quick golf cart ride for breakfast/lunch/dinner.
Stacy from IL
The Ritz-Carlton sets the standard in elegance for business and leisure travelers worldwide. We've been perfecting the art of …More
everything was perfect from beginning to end ..nice place to relax ,staff awsome, rooms very clean pool very fun and the beach was beautiful.. the concerns of the staff were very very good,always making sure the quests were comfortable.
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